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My husband and I stayed here for two nights this past week and we are very confused about the reviews here. It seems like there may be an "older" section of rooms to this hotel...? Our room was rather nice and well decorated, but...
1 Thank NotAFoodSnobFromNY
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel MadisonResponded 8 July 2017
Thank you for your stay and for taking the time to share your experience with us. We appreciate the high rating you gave to our staff service and location. However, we are sorry to read that some of our room amenities, air conditioning...More
I have stayed at this property dozens of times over the past 30 yrs. Last weekend was my first time back in about 10 years, and I cannot believe how it has declined. My main beef is how they would not lift a finger to...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel MadisonResponded 7 July 2017
Thank you for your feedback regarding your stay at Crowne Plaza Madison, WI. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high rating in sleep quality.
However, I'm sorry we fell below...More
Really one word sums up our stay AWFUL. To start with yes we booked this on a site as a secret hotel for a 3.5 star hotel. The lobby and entrance might be 3.5 star level but nothing else is above a 2 star. We...More
1 Thank jdtinder
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel MadisonResponded 3 July 2017
Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your disappointment due to the conditions you experienced on your recent stay. I would like to address this with you further and have...More
Stayed overnight with hubby and two kids. Booked online. Initial impression was nice. Starbucks coffee kiosk, "growlers" bar, and flavored fresh ice water were all nice amenities upon entering the hotel.
Upon booking my reservation, I selected a king bed standard room with sofa bed...More
Thank Natalie J
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel MadisonResponded 2 July 2017
Hi Natalie J,
Thank you for taking the time to write a review of our hotel and for being our guest. I am happy to read you appreciated the overall cleanliness aspect of our hotel and room. We do make sure all of our guests...More
This hotel is in need of a lot of TLC, the hotel is well located but in disrepaired.
Only two ice machines worked, third and fourth floor, all other ones are out of order. Large stains on hallway carpeting. Upon checked in, I was required...More
1 Thank Tony L
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel MadisonResponded 27 June 2017
Hi Tony L,
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward the level of service rendered by our hotel staff members including our location serving its purpose for your travel needs,...More
USD 101 - USD 210 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Good Morning, Bill---We have NBCSP. I am not sure if this channel carries the NASCAR race or not. We also offer several ESPN channels. Please let me know if we can be of further assistance. We hope we are able to meet your... More
Good Morning, Bill---We have NBCSP. I am not sure if this channel carries the NASCAR race or not. We also offer several ESPN channels. Please let me know if we can be of further assistance. We hope we are able to meet your needs and look forward to the opportunity to have you visit the Crowne Plaza Madison. Have a great day....
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"Lots of hotels along this strip, but we were travelling and we did not have much time to look for options."