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07/05/2017 08/05/2017
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    Crowne Plaza Hotel Madison

    4402 E Washington Ave, Madison, WI 53704-3724
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 63
    USD 192*
    USD 129*
    USD 142*
    USD 130*
    Traveller (78)
    Room & Suite (69)
    Dining (8)
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    Overview

    • Excellent19%
    • Very good26%
    • Average24%
    • Poor16%
    • Terrible12%
    Travellers talk about
    “east town” (7 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
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    Similar nearby hotels
    Holiday Inn Madison at The American Center
     
    Hampton Inn Madison East Towne Mall Area
     
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    Howard Johnson Plaza Hotel Madison
     
    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 5 days ago via mobile

    The property is older and has been well kept. Rooms are decent sized, especially bathrooms. Everything feels a bit dated, but it is clean and staff is very friendly. I won't rush back, but if I'm staying in East Madison again, I'd definitely consider it.

    Helpful?
    Reviewed 4 weeks ago

    The hotel is in a great location to food and shopping! The lobby looked very nice and inviting. A little pricey for the rooms and the restaurant is pricey as well. The hotel does not have mini fridges or microwaves in the rooms. It is...More

    Helpful?
    Management response:

    Thank you for your comments about our staff, they do want to take care of our guests. Also, I will use your comments as we move forward in our drive to make every guests stay great.

    Reviewed 16 March 2017 via mobile

    The lobby was updated and looked great but everywhere else in the hotel needs to be fixed and remodeled. Water leaking from our friends window which was taped up with duct tape. We had to change rooms and moved to a different floor because sewer...More

    Helpful?1  
    Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Madison

    Dear Famstaycation, Thank you for staying at the hotel and for taking the time to post your review. Our hotel management diligently works hard to ensure the facilities are well maintained and committed to provide good value, comfortable, superior accommodations. I am truly sorry that...More

    Reviewed 3 March 2017

    The other recent one star reviews are on point. The properties better days are in the past. The room is badly needed of an update. The room temperature was a constant 63F. With most of the cool February drafts coing from the poorly insulated windows....More

    Helpful?1  
    Management response:

    We are very sorry you did not enjoy your stay at the hotel. We strive to make all of our guest happy. I will use your comments to continue to make the hotel better for everyone.

    Reviewed 25 February 2017

    This is a nice, clean hotel in a convenient location to shopping and dining. It has the look and feel of a typical Crown Plaza. I really liked the pool area. The workout room was slightly above average for a hotel but not for a...More

    Helpful?
    Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Madison

    Dear Jamesmedlock, Thanks for sharing feedback, it's great to hear from one of our IHG Rewards Club members. Although I am pleased to see you rated us four stars in terms of our rooms. I regret to learn that you were let down by the...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 102 - USD 204 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (78)
    Room & Suite (69)
    Dining (8)
    Pool & Beach (3)
    Nearby
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    Questions & AnswersAsk a question
    whatsupstephaz
    Hi, I am concerned about the AC issues! It seems that they've been an issue since last summer and as recently as last week. Let me know which room numbers to avoid or request at check-in!
    21 June 2016|
    Answer Show all 2 answers
    Response from virginia g | Reviewed this property |
    We were fine but you can't get the room really cold. I think it was mid 70's.
    0
    Votes
    Bill F
    Does the TV Lineup include NBCSN...NBC Sports Network. This is important to me as I have a reservation on 8/22 and will want to watch the NASCAR race.
    18 August 2015|
    Answer
    Response from Karen T | Property representative |
    Good Morning, Bill---We have NBCSP. I am not sure if this channel carries the NASCAR race or not. We also offer several ESPN channels. Please let me know if we can be of further assistance. We hope we are able to meet your... More
    0
    Votes
    Room Tips
    "Just don't"
    Read review
    "Stay above 3rd floor or you will be potentially open to the lobby"
    Read review
    "Rooms on the back side not facing the street would be preffered."
    Read review
    "Go to another establishment."
    Read review