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Quality Inn & Suites

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Traveller (40)
Room & Suite (86)
Dining (8)
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Overview
  • Excellent25%
  • Very good31%
  • Average12%
  • Poor12%
  • Terrible20%
Travellers talk about
“room was clean”(17 reviews)
“waffle batter”(2 reviews)
“waffles”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (154)
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Traveller rating
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LanguageEnglish
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All reviewsroom was cleanwaffle batterwafflesgravy and biscuitsking sizeroom keywould stay againchecking inan older hoteltrip to hot springsmichal
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31 - 35 of 152 reviews
Reviewed 22 September 2016

The room was spacious and well appointed but didn't include a mini kitchen. The staff was very accommodating of our special needs and mad it a point to get us a first floor room close the breakfast area.More

Thank 357dtaylor
Response from ManagerX1, Manager at Quality Inn & SuitesResponded 23 September 2016

We are delighted that you had a great time in the Ouachita Mountains and enjoyed your stay at Quality Inn & Suites Hot Springs. Thank you for the kind words about our hotel and staff. We will share your feedback with our associates as a...More

Reviewed 22 September 2016

The hotel was clean, reasonably pricedo and close to attractions. We stayed there to take our granddaughter to the water park and was a bit worried about the location but I was happy to see that it clean and comfortable. Television didn't work but the...More

Thank Lynette T
Response from ManagerX1, Manager at Quality Inn & SuitesResponded 22 September 2016

We appreciate you taking the time to share your feedback! We are pleased you had a pleasant stay overall and that our location was perfect for your trip to the water park. Our goal is to provide excellent service along with a comfortable accommodation, so...More

Reviewed 8 September 2016

The first few minutes often sets the stage for how one feels about the accommodations. The front desk clerk realized that my friend and I could not climb stairs and arranged for us to be moved to a downstairs room. The room was clean and...More

Thank eosmia
Response from ManagerX1, Manager at Quality Inn & SuitesResponded 10 September 2016

Thank you for writing a review of your recent stay at Quality Inn & Suites Hot Springs. We appreciate knowing how much you enjoyed your visit.  Everything we do is aimed at providing you with an excellent experience, so thank you for taking the time to...More

Reviewed 8 September 2016 via mobile

We got into the nice clean room, got all of our stuff unpacked, and now it is time to check the Internet, and oh no, it did not connect. So l called the number for help but nothing that they could do could fix it....More

1  Thank DWOBOB
Response from ManagerX1, Manager at Quality Inn & SuitesResponded 10 September 2016

We appreciate your wonderful comments about our hotel! However, we regret that your stay was less than perfect. We are addressing the issues you mentioned, and we are certain you will see improvement in these areas on your next visit. Thank you for bringing this...More

Reviewed 4 September 2016 via mobile

We arrived a few minutes before 3p- check in time. Front desk clerk told me to wait for about 5-10 minutes so she could finish her paperwork, then she would check us in? The room smelled of stale smoke and the door didn't seal shut...More

Thank Jenn029
Response from ManagerX1, Guest Relations at Quality Inn & SuitesResponded 4 September 2016

Jenn, thank you for choosing to stay at our hotel and for posting your review online. We apologize for the issues you had with the stale smoke smell in your room and the faulty door seal. Your feedback will be shared with our team so...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 67 - USD 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Hot Springs
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
USD 67 - USD 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Hot Springs
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (40)
Room & Suite (86)
Dining (8)
Pool & Beach (7)
Questions & Answers
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Abbysue12
7 June 2015|
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Response from waterdance | Reviewed this property |
I don't think there is a minimum check in age as long as you have I'd and credit card.
1
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Room Tips
"Stay next door."
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"When checking out, clerk said second floor rooms were in better shape & cleaner, because they weren't..."
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"Non-smokers should not chance a smoking room"
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"114 is a good room"
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