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Embassy Suites by Hilton Hot Springs

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1,139 Reviews from our TripAdvisor Community

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Showing 1,137: English reviews
Reviewed yesterday NEW

Close to convention center, skyway to convention center, shuttle to nearby restaurants, managers special in lobby, All around great time, will definitely return here again. check out the gangster museum, Bathhouse row some of the best restaurants around.

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Helpful?
Thank Rodney F
Brooklyn, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We stayed on the 9th floor and had a great view looking up to the mountain and the observation tower. The room was clean and had very comfortable beds. The staff was very attentive and there is a free shuttle to and from sites on the downtown strip. As if that wasn't great enough there is also quite possible the...

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Helpful?
Thank William S
About Hotel's Favourite Review
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and thank you for posting such a nice 5 star review on TripAdvisor. We appreciate your mentioning our great staff and the views from your suite. We also appreciate your very nice compliments about our free made to order breakfast and our complimentary shuttle service. We hope for an opportunity to be of service...

Atoka, Tennessee, United States
Reviewed yesterday NEWvia mobile

This hotel is absolutely beautiful! They offer 2 hours of complimentary drinks and had a piano singer there for our enjoyment. John was so entertaining and so friendly. He could sing any song we requested and he was so funny. He invited us to hear him at a restaurant bar he was playing at the next night and when we...

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Helpful?
Thank SharonTaylor225
Hot Springs, United States
Reviewed yesterday NEW

Disappointing food experience here. The reception was delayed without notice. Which was great for the bar however! Chips and salsa, hummas was nasty. Breakfast was slim despite large presentation. Restaurant is boxed and canned sysco foods.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank moniqueh514
Rogers, United States
Reviewed yesterday NEW

The hotel is in a great location for business. I like that you can walk to everything that you need. Staff was very friendly and helpful. I am a morning person, so I really enjoy being able to go downstairs and get a good breakfast to start the day. Not having to leave the hotel makes a big difference for...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank E7153SEjasonw
Austin, TX
Reviewed 3 days ago NEWvia mobile

Location is fantastic- walking distance to all the happening spots in Hot Springs. Rooms are huge but average in furnishings. I thought the bed was too lumpy and was expecting better from a Hilton brand property. They have a closet but the doors were wonky and difficult to open and close. When we arrived, the toilet was dirty, there was...

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Helpful?
Thank tripcasey
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for taking the time to post such a thorough review. We strive for excellence and we are disappointed that we only performed at an average level during you visit. All of you comments will be addressed with our team and we will strive for more consistency. The comment about the bathroom cleanliness has been specifically address and corrective...

Little Rock, United States
Reviewed 6 days ago NEW

The hotel is beautiful and well maintained. It is within walking distance to all the downtown historic spots. The staff is extremely helpful and friendly. The complimentary breakfast was fast and excellent. I would highly recommend this property for family, business or couples.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John M
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel and thank you also for the very nice feedback. We appreciate the compliments about our helpful and friendly staff, our free made to order breakfast and the well maintained condition of our hotel. We appreciate your recommendation and hope that you have the opportunity to return soon. Sincerely, Kurt Schatzl General Manager

Jackson, Tennessee
Reviewed 1 week ago

It was one of the most relaxing girls vacation in a relaxing and adventurous spot. The hotel was nice, the room was comfortable and very clean and the lobby was gorgeous with a wall waterfall, bar and entertainment nightly. I look forward to visiting again.

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Helpful?
Thank blessed151
TJ S, Front Office Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the our hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

Lee's Summit, Missouri
Reviewed 1 week ago

We really enjoyed our relaxing stay at the Embassy Suites! Great service at breakfast. The bartender at the evening reception was the best. Rooms and hotel were clean. The kids loved the pool and hot tub. Great family hotel probably the best in Hot Springs!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jestep333
TJ S, Front Office Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the pool, and the evening reception to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

We came into town for a few days including New Year's Eve. I am a gold Marriott member but didn't want to stay at the Courtyard so we opted for Embassy Suites which is new for us. We were very impressed! The breakfast for starters is awesome and you don't have to have status to get it, it's for all...

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Helpful?
Thank Meggie N
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for ringing in the New Year with us and thank you for the awesome 5 star review. We are pleased that you enjoyed our free made to order breakfast and our brand new 'Suite Dream' beds. Thank you for mentioning the great housekeeping service that you received. The suite attendants are often our unsung heroes. We are very...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center! ... more   less 

Additional Information about Embassy Suites by Hilton Hot Springs

Address: 400 Convention Blvd, Hot Springs, AR 71901-4203
Region: United States > Arkansas > Hot Springs
Price Range: $210 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hot Springs 3.5*
Number of rooms: 246
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz and Priceline so you can book your Embassy Suites by Hilton Hot Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites
Hotel Style:
#3 Romantic Hotel in Hot Springs
#4 Green Hotel in Hot Springs
#5 Family Hotel in Hot Springs
#5 Business Hotel in Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hot Springs staff and other travellers.
13 questions
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The Colony, Texas
7 months ago
Jackson, Tennessee
over a year ago
1 month ago

See all questions (13)

Questions? Get answers from Embassy Suites by Hilton Hot Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“skyway to conventin center is on third floor i believe.”
 of 5 bubbles rodneyf362, 17 Jan 2017 | Read review
“Very convenient area.”
 of 5 bubbles blessed151, 10 Jan 2017 | Read review
“Higher floors are more quiet”
 of 5 bubbles 262erniel, 3 Dec 2016 | Read review
“Rooms on the higher floors, evenings noisy from lobby and piano bar. Suites can accomodate at least 5-6 people”
 of 5 bubbles humblecitylady, 14 Nov 2016 | Read review
“Ask for rooms in the back area. The rooms facing the balcony will hear all the piano playing from below.”
 of 5 bubbles JYDV, 12 Nov 2016 | Read review
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