We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hotel Hot Springs & Spa Trademark Collection by Wyndham

Save
Share
Traveller (78)
Room & Suite (130)
Storyboard
Overview
Hotel website
E-mail hotel
305 Malvern Ave, Hot Springs, AR 71901-5445 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
Additional information
Visit Hotel Website
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from USD 125.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hot Springs hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "eb8b218b5cc643afadbd7c30590e88e6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":266858,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79451615],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":10,"year":2018},"checkout":{"day":29,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":125,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"eb8b218b5cc643afadbd7c30590e88e6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":125,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":125,"highestMetaPriceDisplay":-1,"hotelName":"The Hotel Hot Springs & Spa Trademark Collection by Wyndham","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImViOGIyMThiNWNjNjQzYWZhZGJkN2MzMDU5MGU4OGU2IiwiQUlLIjoiYTY0ZmJkNjUzOGI3NGU3ZDkwMDQxNmJlMDFjNzQxY2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/10/2018", "checkOut": "29/10/2018", "lowestPrice": "USD 125", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79451615":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Description
The Hotel Hot Springs is located in downtown Hot Springs with a beautiful view of the Ouachita Mountains and is adjacent to the Hot Springs Convention Center, via a covered walkway. We rise 14 More stories high and offer 200 guestrooms. Our guests enjoy our renovated restaurant which features over 40 TV's in a high energy sports atmosphere. The hotel has just completed the first phase of the total renovation. The Spa, pool and fitness center will be opening in 2018 Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
200
Price range
USD 135 - USD 177 (Based on Average Rates for a Standard Room)
Formerly known as
The Hotel Hot Springs
Also Known As
The Austin Convention Hotel And Spa
,
The Austin Hotel Hot Springs
,
Austin Hotel Hot Springs
Location
United States > Arkansas > Hot Springs
Location
Full view
85Good for walkers
Grade: 85 out of 100
77Restaurantswithin 0.5 km
60Attractionswithin 0.5 km
Photos
Traveller (78)
Room & Suite (130)
Dining (44)
Amenities (2)
Reviews (576)
Filter reviews
573 results
Traveller rating
264
159
92
32
26
Traveller type
Time of year
LanguageEnglish
More languages
264
159
92
32
26
Show reviews that mention
All reviews convention center nice remodel chocolate gravy elevators were slow remodeled hotel free breakfast sliding door within walking distance valet parking is shuttle service rooms are great nice hotel the hotel staff hotel restaurant bathhouse row enjoyed my stay bed was very comfortable
FilterEnglish
Updating list...
1 - 5 of 573 reviews
Reviewed 2 days ago

No towels in room/TV was off/ones downstairs worked/ said we would get some credit put towards our room and never did! Said they didnt know anything about it when I called back up there to ask for my credit! Wouldn't recommend!More

Review collected in partnership with this hotel
Thank jakeE3699LJ
Response from NickH4303, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded yesterday

We thank you so much for your detailed feedback. These comments are extremely important so we will continue to make improvements to keep our guests happy. I would like to speak to you personally regarding your stay and I can be reached directly at 501-623-6600....More

Reviewed 4 days ago

Have traveled for almost fifty years and this place was a definate disappointment. Lobby looks promissing but that is where it ends! Only two of the elevators worked and that is the way it has been for many months if you look at earlier reviews....More

Thank Ruth431
Response from NickH4303, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded yesterday

Thank you so much for taking time to provide feedback. Your comments are extremely important to us and will be shared with staff and management. We are so sorry to hear about the towels and housekeeping issues. We do hope you will choose to stay...More

Reviewed 5 days ago via mobile

Stayed at this hotel for a conference. Overpriced for what you get! No television for 3 days, breakfast not only made many sick, but was cold and poorly prepared. The carpet was nasty, the rooms were so humid, to simply state this... go somewhere else!!!...More

Thank chrisBryant_Ar
Response from NickH4303, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded yesterday

We thank you so much for your detailed feedback. These comments are extremely important so we will continue to make improvements to keep our guests happy. Thank you for choosing the Hotel Hot Springs. We hope you return again soon.

Reviewed 6 days ago via mobile

Stayed here for three days for a business conference. Definitely not worth the price they charged. Only two elevators for 14 floors. Towels were threadbare and had strings hanging down on the ends. No wash cloths in room first night. But the worst was the...More

Thank terilynnw
Response from NickH4303, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded yesterday

Thank you so much for taking time to provide feedback. Your comments are extremely important to us and will be shared with staff and management. We are so sorry to hear about the towels. We do hope you will choose to stay with us again...More

Reviewed 6 days ago

2 stars only because the location is great and the staff was very nice. The hotel is extremely run down and in dire need of basic renovations and a good scrub down. Our room and all of the common facilities felt very dirty. The towels...More

Review collected in partnership with this hotel
Thank Clarkski1805
Response from NickH4303, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded yesterday

Thank you for sharing your comments. I do apologize that your stay was not up to par and I assure you your comments will be addressed with our management team and will be corrected.

View more reviews
Questions & Answers
Ask a question
Sparkle1913
19 September 2018|
AnswerShow all 2 answers
Response from NickH4303 | Property representative |
Our pool, spa, and fitness center have not been completed as of yet.
0
Votes
21nicoleg
19 May 2018|
AnswerShow all 3 answers
Response from NickH4303 | Property representative |
At this time, we do not have a pool, fitness center, or spa.
0
Votes
Tamika P
26 October 2017|
AnswerShow all 6 answers
Response from DamTeag2015 | Reviewed this property |
They have a parking garage next to the hotel as well as street parking in front of the hotel
1
Vote
Room Tips
"Lower floors. Elevators are slow"
Ruth431
4 days ago
Read review
"Needs a deep clean. Get new towels, and repair the curtains!"
matthewrperkins
2 weeks ago
Read review
"We rented through VRBO and didn't get to choose the room."
Trek741708
3 Sep. 2018
Read review
"Extra blankets in rooms"
Droates
27 Aug. 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing