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The Hotel Hot Springs

Hotels.comUSD 166*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Hotel Hot Springs
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261 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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Reviewed yesterday NEW

Pool, spa, fitness center were all under construction. This was not revealed at time of reservation or at time of check in.. These amminities were advertised on the web site as available. When we showed our disappointment no explanation or compensation were offered.

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Thank Y4905UQwilliamg
little rock, ar
Reviewed yesterday NEW

I've stayed at this location many times over the years. This last incarnation as the Hotel Hot Springs is well done. They did a great job with the facility and the rooms are great. Price is reasonable too. They do not yet have the baths open, and frankly, I'm not sure where they will put them as the old spa...

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Helpful?
Thank towerdog3
Chicago, Illinois
Reviewed 2 days ago NEW

We came to Hot Springs and looked at Arlington and it was certainly historic but it cost more that this hotel. We looked at the Springs hotel and it was a fraction of the price this but it saw it's better days at least 20 years ago. This hotel was nice, contemporary, without odors or clutter and a pleasure to...

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Thank leonor c
Mobile, Alabama
Reviewed 3 days ago NEW

newly renovated but still has a few bugs to work out. Lobby Bar was beautifully decorated but wasn't open unless "they had a big group in"...that was disappointing! Breakfast was more than I expected & was tasty. Employees were very friendly and helpful. Rooms were comfortable. WiFi was spotty throughout the hotel as was cell signals. Bar was very nice...

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Thank Michael M
Prescott, Arkansas
Reviewed 4 days ago NEWvia mobile

As soon as I entered the hotel I was greeted by the friendly man at the front entrance. He guessed correctly that I was there for a conference. Great first impression. The bathrooms in the lobby and conference area are modern and fabulous. The free breakfast was great with a good selection. Conference facilities were good. Room was ready by...

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Helpful?
Thank Lauren B
GMHotelHotSprings, General Manager at The Hotel Hot Springs, responded to this review

Thank you for the great comments and we will definitely address the issues mentioned. We look forward to your next stay with us.

Irvine, California
Reviewed 4 days ago NEW

The staff couldn't have been nicer or more pleasant. They went out of their way to be helpful. The newly renovated rooms were very nice. It will be even better when the pool and spa are open. The location is perfect for walking to the shops and restaurants.

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Helpful?
Thank Linda L
GMHotelHotSprings, General Manager at The Hotel Hot Springs, responded to this review

We appreciate you taking the time to share your compliments on our great staff and accomodations.

Litchfield
Reviewed 6 days ago NEW

Walked in to a beautiful, spacious lobby and was warmly greeted by the staff. Many amenities noticeable at first glance, including spacious work stations, TV areas, a nice lounge, coffee and snack bar to name a few. Awoke to the best free breakfast ever in the hotel restaurant, which has both inside and outside eating areas. Hotel was immaculate. Beds...

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Helpful?
Thank John J
GMHotelHotSprings, General Manager at The Hotel Hot Springs, responded to this review

We appreciate your wonderful review and many compliments about our staff and accomodations! Hope to see you again soon.

Maumelle, Arkansas
Reviewed 1 week ago

This is not only an excellent bargain but a damn fine room with great service. The rooms are very well appointed, the staff attentive and responsive. This is one great hotel. Very highly recommended for any occasion.

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1Thank Mark J
GMHotelHotSprings, General Manager at The Hotel Hot Springs, responded to this review

We all appreciate your wonderful comments here at the Hotel Hot Springs!

Little Rock, Arkansas
Reviewed 2 weeks ago

My hotel visit was good from the beginning. They treated me very well during my check-in and my checking out. I really enjoyed my conference that I attended that was the reason why I was there. I will return in the future. Thanks

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Thank 483chelseyd
GMHotelHotSprings, General Manager at The Hotel Hot Springs, responded to this review

We appreciate you choosing us for your lodging needs and look forward to your next visit.

heber springs
Reviewed 2 weeks ago

Stayed for a business meeting. We were in one of their odd shaped triangle rooms, but it was a nice room. Staff was very pleasant and the place was clean for the most part. Beds very comfortable. Minor complaints were no "do not disturb sign" and the ironing board cover was folded and placed on a shelf above the ironing...

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1Thank redappleinngm
GMHotelHotSprings, General Manager at The Hotel Hot Springs, responded to this review

We appreciate you taking the time to give us a review.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Hot Springs is located in downtown Hot Springs with a beautiful view of the Ouachita Mountains and is adjacent to the Hot Springs Convention Center, via a covered walkway. We rise 14 stories high and offer 200 guestrooms. Our guests enjoy our renovated restaurant which features over 40 TV's in a high energy sports atmosphere. The hotel has just completed the first phase of the total renovation. The Spa, pool and fitness center will be opening in 2017 ... more   less 

Additional Information about The Hotel Hot Springs

Address: 305 Malvern Ave, Hot Springs, AR 71901-5445 (Formerly The Austin Convention Hotel & Spa)
Region: United States > Arkansas > Hot Springs
Price Range: $185 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Hot Springs 3*
Number of rooms: 200
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Also Known As:
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
Austin Hotel Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Hot Springs staff and other travellers.
9 questions
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Eureka Springs, Arkansas
9 months ago
Paris, TX
2 months ago
Paris, TX
2 months ago
Richmond, Texas
Cary, Illinois
4 months ago

See all questions (9)

Questions? Get answers from The Hotel Hot Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1406 has a magnificent view.”
towerdog3, 28 May 2017 | Read review
“Avoid top floor (14) as there are air moving machines on roof create noise 24/7”
leonorc783, 27 May 2017 | Read review
“Best view from the top”
johnjD5706XD, 23 May 2017 | Read review
“We has a great view of the mountains”
KingChicago, 4 May 2017 | Read review
“Our room was 1306, nice large room and an area just outside making it almost a suite. Great view looking over downtown Hot Springs”
trooperflaretron, 2 May 2017 | Read review
5 of 5
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USD 166* /night
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Prices are for 1 room, 2 adults
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