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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
The room was filthy food left in the fridge hair on the sheets there were stains on the carpet chairs walls you name it. The pool area had serious damage on the deck. The hotel was in the middle of some renovation which we were...More
2 Thank sophen73
Response from The Springs H, Manager at The Springs Hotel & SpaResponded 1 week ago
Thank you for your review. We are renovating the hotel and it has been a slow procession. We apologize and are working with housekeeping and maintenance to get things up to par.
The hotel is older, but the door to the bathroom was falling apart. The room was musky, older smelling and the "balcony" was rusted and the paint was chipping. The door going to the balcony had a vent above the door and you could hear...More
1 Thank Michael M
Response from The Springs H, Manager at The Springs Hotel & SpaResponded 1 week ago
Thank you for your review. We apologize about the problems you had. We are renovating and are addressing all of these issues while doing so.
We were told to dial 0 if we needed anything when we checked in. We went up the antique elevator to our room. (Hurry on and off the elevator because the elevator doesn't wait on anything!) We walked into our room and saw a stripped...More
1 Thank gandglaughlin
Response from The Springs H, Manager at The Springs Hotel & SpaResponded 1 week ago
Thank you for your review. We apologize for all the problems you had and thank you for your understanding. We are renovating and working on a solution for the front rooms with the noise outside.
We booked this hotel for the spa which we were advised only when we checked in was shut ! Neither trip advisor or the hotel told us about this before as we would have booked elsewhere
The room was poor and overlooked a dump of...More
Staff was really nice. Had to change rooms but staff was great and upgraded us to a better room. Definitely an old hotel with old stuff. Our phone didn’t work in our second room so had to use my phone to call front desk. They...More
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
USD 64 - USD 157 (Based on Average Rates for a Standard Room)
Also Known As
The Springs Hotel And Spa
,
The Springs Hotel Hot Springs
,
Springs Hotel Hot
,
Downtowner Hotel Hot Springs
Location
United States > Arkansas > Hot Springs
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
this is an old building, and utilizes a chill water system, and therefore it is not very well. Each room ( i believe) has a fan control, which in my opinion is sub par and ineffective.
if you are not familiar with chill... More
this is an old building, and utilizes a chill water system, and therefore it is not very well. Each room ( i believe) has a fan control, which in my opinion is sub par and ineffective.
if you are not familiar with chill water systems, it chills water, which runs thru pipes and a fan blows across the chilled pipes to create "cooling" effect.
IMO, look for somewhere with individual systems, even if it means going out to the edge of the city, you would be MUCH more happy!
