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    Candlewood Suites Hot Springs

    3404 Central Avenue, Hot Springs, AR 71913
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    USD 106*
    USD 106*
    USD 106*
    Traveller (14)
    Room & Suite (29)
    Pool & Beach (6)
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    Overview

    • Excellent43%
    • Very good23%
    • Average8%
    • Poor8%
    • Terrible15%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites Hot Springs
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    Hotel deals
    Clarion Resort on the Lake
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    Country Inn & Suites By Carlson, Hot Springs
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    #19 of 44 hotels in Hot Springs
     
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 2 weeks ago via mobile

    Really enjoyed our stay. Offered late check out which worked perfectly as we were there for a volleyball tournament. We had never stayed at an extended stay hotel before and this hotel surpassed our expectations with cleanliness and hotel staff friendliness. Felt much to like...More

    Helpful?
    Reviewed 19 March 2017 via mobile

    Hard to understand........this hotel open only 8 years and part of IHG. I know IHG values a quality experience for its patrons, so why was our experience so disappointing? Little things like no tv schedule card, one wastebasket for 3 rooms, shower curtain poorly installed,...More

    Helpful?
    Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs

    Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites HOT SPRINGS. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and...More

    Reviewed 27 February 2017 via mobile

    I reserved a room at this hotel 3 weeks in advance, the room I reserved was a studio 2 full beds for 4 people. That's what I paid for and all. Paperwork said. Went this weekend to check in, signed paper for check in that...More

    Helpful?1  
    Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs

    Thank you for your feedback regarding your recent visit at out hotel and please accept our sincerest apologies for the disturbance you have experienced due to room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity...More

    Reviewed 3 February 2017 via mobile

    We travel all the time and are big fans of Candlewood Suites. The location is perfect for going to Oaklawn. BUT this is the worst maintained we have ever stayed in. Our first time here the AC never did work. The next time we stayed...More

    Helpful?1  
    Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs

    Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More

    Reviewed 18 January 2017

    Wanted to stay near Oaklawn for the horse racing so settled on this place and pleased we did. Its a cut above the other area hotels and worth paying the extra...trust me, I have stayed in the other hotels. Staff were great, rooms are clean...More

    Helpful?
    Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs

    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Management

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    Details
    • Price range
    • USD 104 - USD 150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Hot Springs
    Photos
    Traveller (14)
    Room & Suite (29)
    Pool & Beach (6)
    Dining (2)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    cacl52
    Do you have connecting rooms? We should 5 adults and 4 children ages 4 to 12 and 2 babies
    21 July 2015|
    Answer Show all 4 answers
    Response from CandlewoodSuitesHS | Property representative |
    We do have connecting rooms but the rooms that are adjoining are connected to handicapped rooms.
    1
    Vote
    Room Tips
    "Simply ask them"
    Read review
    "Don't even go there."
    Read review
    "1st or 2nd floor front side"
    Read review
    "they are all the same. If you want a view of HS, get a north facing room"
    Read review