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Heritance Tea Factory

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Traveller (2808)
Room & Suite (507)
Dining (223)
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Overview
  • Excellent59%
  • Very good29%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“train carriage”(160 reviews)
“unique hotel”(125 reviews)
“nature walk”(106 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,804)
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2,370 results
Traveller rating
1,339
709
220
65
37
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1,339
709
220
65
37
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All reviewstrain carriageunique hotelnature walkexecutive floorold railwaypick your ownoriginal machinerysri lankaunique experiencetake homeour honeymoonlocal villagecorner roomevery eveningabove sea levelstrawberrieswinding road
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1 - 5 of 2,370 reviews
Reviewed yesterday via mobile

It is quite a drive from Kandy up into tea country but well worth it when the journey ends at this wonderful hotel which sits about 2,000 metres above sea level. They have retained many old features of the factory which is charming. The sunrises...More

Thank Darcy B
Reviewed 6 days ago via mobile

Sri Lanka is a country of seasons, but if, like most travellers here, you tour around you will tend to encounter different climates. At this time the west coast is wet, the east coast sunny and the highlands (here) tend towards rain. Here it is...More

Thank Tim B
Response from Nipuni S, Manager at Heritance Tea FactoryResponded 5 days ago

Dear Valued Guest, We are glad to see that you have had a special holiday at Heritance Tea Factory. Your review would be much useful for the other potential guests as well. It gives us great pleasure to see that you have enjoyed the unique...More

Reviewed 1 week ago

Having traveling for 7 hours on rail and 40 mins car ride up to the hotel, naturally I felt tired and irritable. However, the check-in was a breeze and there was even snacks and fruits prepared in the room. The balcony led to a scenic...More

Thank Arthur T
Response from Nipuni S, Manager at Heritance Tea FactoryResponded 5 days ago

Dear Valued Guest, We are delighted to see your inspiring review and accept our gratitude for visiting Heritance Tea Factory during your vacation. It is our pleasure to receive the massive positive endorsements given based on your stay at our hotel. We are eagerly waiting...More

Reviewed 1 week ago via mobile

We have being travelling through Asia for 2 and half. This hotel has been one of the best. The staff were amazing. Couldn’t be more helpful. One thing must be done here is the dinner in the railway car. The food was top notch. The...More

Thank Mick R
Response from Nipuni S, Manager at Heritance Tea FactoryResponded 5 days ago

Dear Valued Guest, We are glad to see that you have had a special holiday at Heritance Tea Factory. Your review would be much useful for the other potential guests as well. It gives us great pleasure to see that you have enjoyed the unique...More

Reviewed 1 week ago

Beautiful hotel....after staying at Heritance Kadalama we had high hopes and were not let down...The location amongst tea plantations and on top was quite welcoming after a long drive....we were welcomed with lovely teas.... Rooms: Huge and well decorated with all amenities....no complaints...we got connecting...More

Thank shrimind
Response from Nipuni S, Manager at Heritance Tea FactoryResponded 5 days ago

Dear Valued Guest, We are delighted to see your inspiring review and accept our gratitude for visiting Heritance Tea Factory during your vacation. It is our pleasure to receive the massive positive endorsements given based on your stay at our hotel. We are eagerly waiting...More

View more reviews
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
USD 171 - USD 369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nuwara Eliya
#2 Luxury Hotel in Nuwara Eliya
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 171 - USD 369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nuwara Eliya
#2 Luxury Hotel in Nuwara Eliya
Room types
Suites, Non-Smoking Rooms
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Traveller (2808)
Room & Suite (507)
Dining (223)
Family and Play Areas (23)
Business Centre & Event Rooms (2)
Questions & Answers
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neemarow
10 May 2018|
AnswerShow all 4 answers
Response from Quizni | Reviewed this property |
Hi if you check the web site I think there should be some contact details there, but remember it takes 30 -40 minutes to get there on what in UK would be called a service road. Go for the whole afternoon and go tea picking... More
1
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Karen S
13 March 2018|
AnswerShow all 7 answers
Response from Sophie R | Reviewed this property |
3000 rp per person, fine with the quality of the buffet
1
Vote
Google Translation
Trinnyessex
31 January 2018|
AnswerShow all 13 answers
Response from AmarMisra | Reviewed this property |
No I don't think so. The hotel is very small. its made out of an old tea factory.
1
Vote
Room Tips
"Choose one with a balcony."
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"If you can afford it, try to get a room with the balcony and view!"
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"Rooms overlooking the arrival area have the best views and some have balconies"
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"309 was a corner with sunrise views over the tea hills"
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