We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Rock Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Rock Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

161 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Rock Hotel
See the most recent reviews
Showing 130: English reviews
Colombo, Sri Lanka
Reviewed 17 November 2016

We visited the hotel for the second time (1st was in 2012) and noticed that it has gone through a renovation. Even our first visit was a pleasant experience and so was this. Our room was spacious and clean with team making facilities, satellite tv, intercom, sufficient cupboard space, mirror and a mini fridge, hair dryer and hot water. Have...

 Report
Helpful?
Thank Nutsybuds
Rock N, Sales & Marketing Executive at The Rock Hotel, responded to this review

Dear Guest, Thank you for taking a time to write a review & staying with us again. We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations and also we appreciate your loyalty & your continued trust in...

Maharagama, Sri Lanka
Reviewed 14 November 2016

I came with my family to the rock on October 2016, from the time we checked in we were well looked after, I have been many hotels to Nuwara eliya but the Rock is the best Hotel I have staid the homely environment made us relaxed. The room was cleaned the bed was very comfortable clean sheets and soft pillows...

 Report
Helpful?
Thank samantha332016
Rock N, Sales & Marketing Executive at The Rock Hotel, responded to this review

Dear Mr Samantha. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can & I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Merry Christmas & Happy New Year..!! Regards,

Helsinki, Finland
Reviewed 12 November 2016 via mobile

Visited in early November when the temperature outside was 13C and humidity 100%. Unfortunately the conditions were pretty much the same in the room. There was a heater but even at maximum power it did nothing to warm the room. In the morning every surface in the bathroom was ice cold and wet because of dew. The "restaurant" in the...

 Report
Helpful?
Thank Ville L
Rock N, Sales & Marketing Executive at The Rock Hotel, responded to this review

Dear Guest, Thank you for the review & I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt...

Reviewed 30 October 2016 via mobile

My boyfriend and I stayed here for 4 nights. The hotel was looking very tired and in need of re decoration. The staff were all very friendly but unfortunately they just haven't mastered the art of service and professionalism. 1. Dinner first night took 1.5 hours to arrive after ordering with no one explaining that it would take a while,...

 Report
Helpful?
1Thank Samantha M
Rock N, Sales & Marketing Executive at The Rock Hotel, responded to this review

Dear Guest, Thank you for the review and taking time to let us know about this issue. Firstly I would like to apologize for the inconvenience and disappointment that you experienced in our hotel recently .Our main priority is to catering to our guest's needs the best way we can. But sometimes we do fail. I will look into each...

Sandhurst, United Kingdom
Reviewed 23 October 2016

Bad smell in the bathroom. Mould in the bathroom. Very tired looking building. Facilities not as portrayed in photographs. No WiFi in room, only available in the lounge. Room changed after complaint, slightly better.

 Report
Helpful?
2Thank 45dak
Rock N, Sales & Marketing Executive at The Rock Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your experience with our hotel. Firstly I would like to apologize for the inconvenience and disappointment that you experienced recently. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. But sometimes we do fail. I will look into each issue that...

Reviewed 8 October 2016

It is a nice small hotel, staff is friendly and supporting, good food and rooms are clean, just the lighting in room is a bit low we felt. nice location, all together it worth for money in budgeted hotel range.

 Report
Helpful?
1Thank Bhushan B
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Happy Guest, Thank you for making a positive review & praising our staff & their service. We make the best effort to meet our guests requirements. We are happy to know that your stay was a memorable one. We will look into the aspect of room lighting. Appreciate your feedback. Best Regards, Sachini Ranasinghe

Sri Lanka
Reviewed 20 September 2016

This hotel is located on a hill and road is little steep. Rooms are well kept. Beds are good and comes with clean sheets and soft pillows. The small wall mounted room heaters will not be able to keep you warm if it’s not on the of the bed. In our case room 204 had heater on top of bed...

 Report
Helpful?
Thank Ratna K
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Sir, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you had a pleasant stay. We will definitely look into the areas specified & take necessary action to improve our facilities as per guest preference. Our hotel aims to provide a truly unique experience, and we...

Colombo, Sri Lanka
Reviewed 2 September 2016

I Visited Rock with my Family...From the initial conversation I had with Sachini I was guaranteed a comfortable stay at Rock. I have been to many hotels in Nuwara Eliya but felt the staff service was excellent at Rock. From the time I made the reservation till the time we checked out from the hotel we were well looked after....

 Report
Helpful?
Thank Sushgirl14
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Happy Guest, Thank you for posting an excellent review. We are happy to read that you had a comfortable stay at Rock, especially with the service of hotel staff. Our team will be delighted to hear that they are doing a great job. We always strive to provide an exceptional service & I am grateful for appreciating my service...

Reviewed 1 September 2016

The whole Nuwara Eliya is very cold.So keep your winter belongings near you.Hotel and the room is old .Its a little bit far from the city center but you can go with tuk tuks everywhere cheaply.Breakfast and dinner is special like a restaurant,You must choose from the menu.But everything was very tasty.All the stuff was very kind,they are turning around...

 Report
Helpful?
1Thank Seda H
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, Thank you for your nice comment about your recent stay at Rock. We are happy to hear that you enjoyed our staff services and food. Our hotel is one of the oldest buildings in the area but surely with modern facilities. We will definitely look into the aspect of Wifi by taking necessary steps to avoid such inconveniences...

Karachi, Pakistan
Reviewed 22 August 2016

the first impression of the room was very poor. their manager was in colombo so no one else knew that we had a reservation although we did it a week ago. When no one knew about our reservation so reaching at around 9 p.m we were not offered any food although it was in the package. So we had to...

 Report
Helpful?
Thank Abdul samad V
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, Thank you for reviewing us on Tripadvisor, We are saddened to read your review in the view that, your stay with us in September 2015 was not to your desired expectation. It has been a year since you visited and the service has improved and you could see the reviews with positive comments on staff service. We have...

109 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (72)
Viewed
Hotel & Grounds (19)
Viewed
Bathroom (7)
Viewed
Room/Suite (19)
Viewed
Dining (12)
Viewed
View from Room (5)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (14)
Viewed
Bathroom (5)
Viewed
Room/Suite (10)
Viewed
Dining (3)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nuwara Eliya hotels
2.3 km away
Midky Hotel
Midky Hotel
#10 of 27 in Nuwara Eliya
209 reviews
2.3 km away
Tanzanite Mount View Hotel
Tanzanite Mount View Hotel
#17 of 27 in Nuwara Eliya
251 reviews
2.0 km away
Sherwood Cottage
Sherwood Cottage
#9 of 216 in Nuwara Eliya
189 reviews
Show Prices
Show Prices
Show Prices
1.0 km away
The Trevene Hotel
The Trevene Hotel
#6 of 165 in Nuwara Eliya
426 reviews
0.0 km away
Chez Allen
Chez Allen
#19 of 216 in Nuwara Eliya
147 reviews
0.4 km away
Hotels Jojos
Hotels Jojos
#17 of 216 in Nuwara Eliya
39 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Guests will find all of the finest amenities in each of the 10 rooms in this popular 3-star hotel. Each room includes in room safe, desk, television. This excellent hotel in Nuwara Eliya also has laundry service/dry cleaning, restaurant, bicycle rental, car park. Facilities for recreation and leisure available include garden. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. ... more   less 

Additional Information about The Rock Hotel

Address: 60 Unique View Road, Nuwara Eliya 22200, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Price Range: $63 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Rock Hotel 3*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda and Priceline so you can book your The Rock Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from The Rock Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with a view or windows to the east or west depending on your time of arrival.”
 of 5 bubbles srinivasag2013, 30 Dec 2016 | Read review
“Inspect before paying”
  • Shower floor
  • Shower mould
  • Bedroom ceiling
 of 5 bubbles 45dak, 23 Oct 2016 | Read review
“Get a room with room heater on top of the bed”
  • Small Heater
 of 5 bubbles RatnaK-Colombo, 20 Sep 2016 | Read review
“Can not remember the number but last one of the left side”
 of 5 bubbles kithsirid2016, 7 Aug 2016 | Read review
“all rooms are good”
 of 5 bubbles sivendrann, 25 Mar 2016 | Read review
5 of 5