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We stayed at Ceybank Rest last Saturday 13th June 2015. This place needs a renovation so badly. Rooms are spacious but quite average. Bathrooms are not that clean. Sink was broken and the tap was leaking. They have put more effort to maintain the garden...More
To say that his hotel has seen better days would be an understatement. The arrival is promising, with a lovely building and garden. The reception is just about OK with a likeable colonial feel. The rooms however are a total disaster. Run down, shabby and...More
I spent one night in this hotel. The room was OK, shower good, and I had a nice pasta meal delivered to my room. BUT.....open getting into bed, felt some crawly things. Luckily there was a second bed in the room so I hot-footed it...More
We traveled to Nuwaraeliya on 15th May 2015 and we decided to have dinner at the Ceybank Rest. We were not thought to stay at this hotel as we had already booked another hotel in Nuwaraeliya (Not far away from this hotel). However, we did...More
Myself and my family stayed in this hotel for three days of last April. Three beded family room is LKR 13250 with two meals. Room is clean and comportable but bed linen is not changed daily.No one can expect modern wash room from colonial time...More
They were not very responsive when we told them that our children had fallen ill. We had asked if there was a doctor on call for the hotel. They just said, no and offered nothing further until prompted. They did state that... More
They were not very responsive when we told them that our children had fallen ill. We had asked if there was a doctor on call for the hotel. They just said, no and offered nothing further until prompted. They did state that they were short staffed as some of their people were ill also. We did not find that comforting and were surprised that a hotel of that size, age and quality did not have a doctor on call. We also believe that the water served in the dining room was the source of the children's illness. The adults had gotten up to go to the buffet line and the staff gave the table water to the kids to drink instead of the bottle water we were sticking to. The room service was lacking as we would order and some times it would come and some times it would not. Sometimes a partial order would arrive with out explanation. When we were leaving I had to go down to the desk and go over my room service bills and tell the desk that at times the kitchen just did not send up the food that we ordered. It was with out rhyme or reason. For example, they sent up a large bowl of ice cream before the meal that we ordered. Like it wasn't going to melt before we got our meal !
The illness continued through our party even after we left the hotel and returned home. It really put a damper on the whole trip. Not sure we would stay at this hotel again.