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Grosvenor Hotel

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143 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Edinburgh
Reviewed 22 August 2013

Do not go here if u are a solo woman traveller. The young male staff at reception are a pest. The atmosphere of the hotel is creepy and run down. The room beside the reception is next to the staff accommodation and very noisy . This hotel has great potential but needs the staff to be trained properly.

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1Thank Podgal
Hong kong
Reviewed 14 August 2013

Dirty bed, very humid and cold, we didn't sleep well at all. Bit frustrating as the building looks nice from outside, it was probably a good place 30 or 40 years ago. Breakfast was ok. Price was by far too high compare to quality.

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1Thank Marc G
New York City, New York
Reviewed 5 August 2013

A friend and I stayed at this hotel from a Rough Guide recommendation. There were two young staff members that were too forward with us, and we caught one of them peeking at us while we were showering. The windows in this hotel are ground level and without curtains in the bathroom. We complained immediately to the manager, and he...

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2Thank Travelerchic88
England
Reviewed 30 July 2013

The Grosvenor Hotel, Nuwara Eliya has such good potential - in a grand old British building, in a good location in Nuwara Eliya this place could be made absolutely stunning if some work was put into it. Unfortunately, the whole place seems neglected and doesn't come anyway near as good as it could be. Firstly, Nuwara Eliya is COLD (that...

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1Thank scaryhair
Bucharest, Ro
Reviewed 20 July 2013 via mobile

We are doing a private tour of Sri Lanka and our guide booked this hotel for us and we are very upset. As we speak we look for another hotel during the night. First of all, its expensive compared to other accomodations around the island. Above this, the temperature outside is around 10 C, they have no heating but they...

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1Thank s3th
Jakarta, Jakarta Raya, Indonesia
Reviewed 20 June 2013

Please ask the menu to know the prices and check your bill before you pay! We had dinner here and they double price the amount on the check from the menu! we complained to manager twice and still not get the exact amount. Cheating the foreigners is seem common in this place as sometime foreigners didnt check the prices from...

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1Thank Renasari W
Reviewed 18 May 2013 via mobile

After staying in some terrible Nuwara Eliya hotels (Nuwara Eliya in general has an abysmal choice of budget hotels) we were delighted to come upon this place. We paid rs3750 for a lovely rustic colonial housed room.The room was clean and prepared in a nice way and it was a really good price compared to many other Nuwara Eliya hotels....

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1Thank Nan Y
Halifax, Canada
Reviewed 15 April 2013

The room was spotless despite a very stained bathtub. But the whole place is creepy, dated and dowdy. The internet worked badly. Worst of all, our toilet wouldn't flush. I told a hotel staff person and he said someone would come to fix it in 10 minutes. An hour later no one had come. Eventually two guys, who obviously knew...

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1Thank Roma S
London, United Kingdom
Reviewed 10 April 2013

This place is poor. It is old and the service is not the best. The mattresses were laying on old wooden support. There is noise and you can listen to your room neighbors from your bed. The bathroom was full of ants, the sink felling apart. In the morning we had to leave early and breakfast starts at 7h30, I...

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2Thank christophec638
Cheltenham, England, United Kingdom
Reviewed 28 March 2013

Like seems to happen to with so many, my girlfriend and I ended up in this hotel at the end of a tour in March 2013. Although the bedroom was large and clean, the bathroom was below average (but I wouldn't say dirty), and the handle came off the toilet when we tried to use it. The food was the...

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1Thank Matt M

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Services
  • Free Parking
  • Breakfast included

Additional Information about Grosvenor Hotel

Address: 6 Haddon Hill Road, Nuwara Eliya 22200, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Number of rooms: 17
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Questions & Answers

Questions? Get answers from Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go !!!”
 of 5 bubbles TheGlazier, 9 Feb 2017 | Read review
“Dont book this hotel.”
 of 5 bubbles 999melc, 21 Oct 2016 | Read review
“Make sure you have a good look at the room and the bed/linens before checking in!”
 of 5 bubbles Carre23, 27 Dec 2015 | Read review
“Don't bother until there is a new management.”
 of 5 bubbles 185philc, 27 Nov 2014 | Read review
“No such advice.”
 of 5 bubbles BadOrderBob, 8 Feb 2014 | Read review
5 of 5