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Alpa City Suites

CancelonUSD 37*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 109*
USD 37*
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USD 46*
USD 46*
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252 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Manila, Philippines
Reviewed 15 November 2013

Note that the street in front of the hotel will be torn up in the next week, making the area very muddy for the next...If you are driving suggest contact the hotel to ensure the parking ramp is not blocked. Some items on their web site are not accurate: - No extra charge or a deposit for WiFi - Credit...

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Helpful?
1Thank JamboME
Alpa City S, Director of Sales at Alpa City Suites, responded to this review

Hi! Thank you so much for your comments. The city government is currently working on the drainage system in the area. Thus, the roadwork. This is great to ensure that the main street in front of our hotel will not have flooding problems in the future vis a vis other areas in the city which, I may say, are really...

Gouda
Reviewed 8 November 2013

Service was excellent, rooms are spotlessly clean, all up to European standard and yet at great rates. Yes you can spend hundreds more and stay at a resort hotel, but it's a much better idea to stay here and just book a day at a beach resort when you feel like catching some waves and sun. Breakfast buffet is free,...

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Helpful?
1Thank Tackholland
Reviewed 5 November 2013 via mobile

I stayed in Alpa for 2 nights for a business trip in Cebu. The staff of the hotel are friendly and helpful. The rooms are clean and well-maintained. Breakfast is very filling, if you take your brekkie late in the morning, you won't have to eat lunch. Insider's Tip: there's a good carinderia (local canteen) beside the hotel that sells...

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Helpful?
Thank Eynjel
Hong Kong, China
Reviewed 4 November 2013

Only stayed here for a night, but wish we could've stayed longer. The staff was very accommodating to our needs. We requested wifi in the room and received a wifi hotspot, free of charge. And since we had to leave the hotel by 4:30am to catch our flight, they offered to provide us breakfast in takeaway bags, also free of...

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Helpful?
Thank Kimberly M
Adelaide, Australia
Reviewed 7 October 2013

We stayed at Alpa City Suites in Cebu for one night as a transit between our flights from Manila and Siargao. The hotel is close-ish to the airport and has everything you need for a one night stop over - but not much more. The hotel can arrange pick up from the airport but note it has to be done...

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Helpful?
Thank TaylorPee
Alpa City S, Director of Sales at Alpa City Suites, responded to this review

Thank you so much for your nice comment. We will check on the turnaround on the email reply since we are most often than not, pretty fast in replying to emails. Perhaps, one of our staff has dropped the ball on this one. We will check. We are now addressing the WiFi concern and this should be resolved soon. We...

Cebu City, Philippines
Reviewed 26 September 2013

Room door lock was broken on arrival and despite promises never fixed. It took in excess on one hour to open the door and access the room. Every time we left or returned we had to call for somebody to lock or unlock the door. Ridiculous. Room ok, Channel selection poor, Room functional. Breakfast bearable to ok.

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Helpful?
1Thank pluto0926
Bago City, Philippines
Reviewed 4 September 2013

This was the second time we stayed at Alpa Suites. Both times we were happy. All the staff, from the front security, front desk, doorman, and the housekeepers were excellent. Fast check in, fast check out with no surprises. Large rooms, very clean, comes with fridge, coffee, and micro. No wifi in the rooms but was in the lobby. Have...

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Helpful?
1Thank jpbago3862
Oregon
Reviewed 3 September 2013

This is an excellent choice for a hotel at the Cebu/Mandaue border. I booked online with Agoda and had no issues at check-out. The room was large and clean and had a little "kitchenette" area with microwave, fridge and sink. The breakfast buffet was okay but nothing special. The only slightly strange issue with this hotel is that you need...

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Helpful?
1Thank pdxjimOregon
Newman Lake
Reviewed 13 August 2013

This hotel has really gone down hill and is now run by very corrupt management. After checking in I extended my stay at an agreed price and paid in advance for my room. When I went to check out, I discovered management unilaterally decided to increase my rate by over 25% and demanded payment of the increased amount. I did...

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Helpful?
4Thank ylorose
Alpa City S, Director of Sales at Alpa City Suites, responded to this review

Thank you for your comments. We apologize for the inconvenience that you encountered during your stay with us. As quality service is out utmost priority, we have called the attention of all parties concerned. When things fall though the cracks, we always ensure that we fix them straight away. Otherwise, we would not have garnered most of these positive reviews....

Vancouver, Canada
Reviewed 29 July 2013

WOW! Really enjoyed staying here! Clean, quiet and comfortable with a reasonable price. Front desk and reservation staff are very friendly, helpful, and beautiful. The rooms are clean and perfect for a tired person from travel like me.Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep.The hotel combines warm hospitality with...

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Helpful?
Thank Kyle Anthony T

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The newest all-studio suites hotel. Strategically located at the border of the cities of Cebu City and Mandaue, we are very near major shopping malls (SM Mall, Ayala Mall and Terraces, Park Mall), Cebu Business Park and Asiatown IT Park, churches restaurants, Cebu International Convention Center, the seaport, white sand beaches and the international airport. ... more   less 

Additional Information about Alpa City Suites

Address: Hernan Cortes corner F. Cabahug sts., Mandaue 6014, Philippines
Region: Philippines > Visayas > Cebu Island > Mandaue
Price Range: $44 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alpa City Suites 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Alpa City Hotel Mandaue
Alpa City Suites Cebu Island/Mandaue
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Questions & Answers

Here's what travellers have asked, with answers from Alpa City Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a better view.”
X3432ZMkb, 1 Apr 2017 | Read review
“higher the better for the street noise.”
philgaunt, 10 Mar 2017 | Read review
“higher the better”
Paubranco, 22 Nov 2016 | Read review
“Book early and make sure you travel as a cancellation fee will be imposed.”
lurgie, 23 Sep 2016 | Read review
“6th floor is nice with a view of the city”
dyane2014, 16 Aug 2016 | Read review
5 of 5
Cancelon
USD 37* /night
View Deal
Expedia.comUSD 46
Booking.comUSD 46
AccorHotels.comUSD 109
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Prices are for 1 room, 2 adults
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