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The Arista Hotel Palembang

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The Arista Hotel Palembang
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161 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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Reviewed 2 weeks ago via mobile

spacious room, good breakfast, in the hearth of the city, near of shopping center, nice staff very helpful and recommended for family guest. gym was good, pool is big enough. italian restaurant at the lobby has great taste of pizza.

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Thank yudi s
Reviewed 3 weeks ago via mobile

This was my 3rd stay in Arista since November 2016 and thought of recommending for those who loves to stay in Town with a quite Environment. The hotel is well located near to Icon Palembang which can be access in less than 3mins walking. Very clean room and the hotel offers good breakfast.

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Thank Ramesh D
Nykoebing, Denmark
Reviewed 10 February 2017

This hotel is located in the center of the city, next to the shopping malls. It have good restaurants, food is very good, staff friendly and give good service. there is a small swimming pool, fitness area. for the time being there is construction works ongoing, they are bulding a mono rail system so there are some noice and the...

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Thank Hans J
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Hans J Thank you for sharing your experience at The Arista Hotel Palembang We are delighted to know that you enjoyed the facilities we have . Our outlets are amongst the top eating destinations of Palembang restaurants and we are glad that you had time to enjoy them. We hope to welcome you back at The Arista Hotel Palembang,...

Jakarta, Indonesia
Reviewed 6 February 2017

Went to palembang for company events and stay at this nice local hotel. The location is quite good, there is a shopping mall near the hotel. The hotel facility is quite good also, but for their rate, the room was not so great, their room facility is just at the average level. But they have a nice swimming pool, resto...

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Thank Marcell_54
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Marcell_54 Thank you for taking the time to share your impressions of The Arista Hotel Palembang. We strive to be the Best Independent Hotel in Palembang, and by reading your comments it appears we are achieving our goal. Now we start refurbish at room, so we hope that next you will get another level of our room ambience. We...

Jakarta, Indonesia
Reviewed 30 January 2017

I have stayed in this hotel several times. I generally adore the facilities and services this hotel provided me. By one means or another, my visit this time were so entirely different. Front Staff and Room were awesome as usual, of course. The following morning, on a breakfast, I took fruits as a starter. I was in the middle of...

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Helpful?
Thank Cuteel
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Cuteel Thank you for your review on tripadvisor, we regret the inconvenience caused during your stay with us this time. We will use your input to improve the parts that you have mentioned. It is our endeavor to give the best of services to all our guests. We look forward to welcoming you again to The Arista Hotel Palembang....

Jakarta, Indonesia
Reviewed 28 January 2017 via mobile

Been several times staying at Arista Hotel. First of all, THE FOOD. All i can say is Wowww. Arista provides great selection of foods, including variety of local foods for breakfast. Arista also provides for dinner. Always love to eat at Seribu Rasa Resto. The gym was also nice enough. But room must be improve a bit more, and cleaner.

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Helpful?
Thank laurence2610
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear laurence2610 Thank you very much for your recent stay with us and taking your time and posting your review on Tripadvisor. We are very glad to know that you liked the Hotel and you enjoyed your time with us especially our great selection of foods. At the same time I would like to thank you for your valuable feedback...

Reviewed 20 January 2017

One of the best hotel in Palembang i must say. The Staff was good, but some (Receptionist) must be more polite i guess. The waitresses in the coffee shop are GOOD, very friendly and helpfull. I like the food and the style of buffet even most people might say "minimalist" but trully i like it. Sorrounded by many interesting places...

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Thank Adi P
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Adi P Thank you for choosing The Arista Hotel for your recent stay in Palembang. I would like to apologize for you inconvenience during your stay at The Arista Hotel Palembang. I want to let you know that I shared out your feedback with our Front Desk Agent staff and that this kind of inconvenience won’t happen again in...

Reviewed 12 December 2016 via mobile

I stayed for a night during my company's event in the hotel's ballroom. The staff allowed me to do the early check-in at 10 am, just then after my arrival in Palembang on the first flight from Jakarta. The room was a deluxe twin room with a big, clean and comfortable bed. Me and my colleague were very happy during...

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Thank Ivana S
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Ivana S Thank you for your kind words about The Arista Hotel Palembang. We're very happy to know that you had an pleasant stay at our Hotel. We are very much grateful to hear your favorable comments on our hotel and ambience. Glad to learn that you enjoyed your room, as well our Ballroom and the food. Appreciate your...

Evergreen Colorado
Reviewed 27 November 2016

First, WHY WHY is there a 30 cm fluro light in every room thats on all night between the curtain and the window, giving you the fluro glow all night into the room. Thats just annoying and amateurish for a 5 star hotel. OK the hotel room... Its nice, its quiet, comfy, for the most part clean . The bathroom...

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Thank can99
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear can99 Thank you for taking your time to write the review of your recent stay in our Hotel and we are glad that you are impressed with our services . Those things are especially provided from us to our guests to make them having a very pleasant stay. We do apologize about the inconvenience you experienced about light on...

Reviewed 14 November 2016 via mobile

This hotel is at city center n near walking to shopping center... just in front of the Hotel. The service quite nice. The room is big enough. They must improve the bed... coz i think is too old...i need western food but not much choice

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Helpful?
Thank Leo F
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Leo F Thank you for taking your time to write the review of your recent stay in our Hotel and we are glad that you are impressed with our services and our spacious room . Those things are especially provided from us to our guests to make them having a very pleasant stay. We do apologize about the inconvenience...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
The Arista Hotel Palembang is located in the heart of Palembang close to the business and government district. It is only 25 minutes away from the Sultan Mahmud Badaruddin II International Airport. The hotel provides 141 rooms & suites, both smoking and non-smoking rooms.The Arista Hotel Palembang offers ideal access to the very best parts of Palembang city. The hotel is a 9 story building, located in the area of Taman Mandiri office cluster on Kapten A. Rivai Street. The hotel is just one block away from Palembang Square Mall, Palembang Sports Hall Sriwijaya Stadium, Local & International Banks, and Government Services. As a business hotel we provide different facilities such as a Business Centre and Banquet Amenities all with high quality equipment and well trained staff. For leisure the guests can enjoy the Restaurant & Bar (1000 Rasa Coffee Shop, Golden Dragon Shark's Fin & Abalone Restaurant, Brava Italian Ristorante and Onyx Lounge), the Fitness Centre & Swimming Pool and the Sauna & Spa.The Arista Hotel Palembang also targets to become a "One Stop Hotel in Palembang" in an effort to combine markets for business and leisure, aiming to become the most complete hotel in Palembang.The Arista Hotel Palembang | Unique Chemistry. ... more   less 

Additional Information about The Arista Hotel Palembang

Address: Jln. Kapten A. Rivai | Komplek Taman Mandiri, Palembang 30129, Indonesia
Region: Indonesia > Sumatra > South Sumatra > Palembang
Price Range: $100 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Arista Hotel Palembang 4.5*
Number of rooms: 142
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Palembang
#2 Luxury Hotel in Palembang
#2 Business Hotel in Palembang
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Questions & Answers

Here's what travellers have asked, with answers from The Arista Hotel Palembang staff and other travellers.
2 questions
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Questions? Get answers from The Arista Hotel Palembang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non-Smoking rooms are on floors 6 & 8”
  • Bathroom
  • Bathroom amenities
  • Wardrobe and safe
  • Bed
  • Desk and luggage rack
 of 5 bubbles docdot, 9 Nov 2016 | Read review
“best location in the city”
 of 5 bubbles F9372GMcharless, 15 Aug 2016 | Read review
“Get the room facing the Palembang Icon”
  • room rates
 of 5 bubbles IbrahimRabani, 25 Jul 2016 | Read review
“high level floor are quieter”
 of 5 bubbles bennytam3388, 28 Jun 2016 | Read review
“To cross the road for the mall, walk closer to big intersection. When the cars U-turn, you'll catch a break from the mopeds.”
 of 5 bubbles 54briank, 31 May 2016 | Read review
5 of 5