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Designed by renowned architect Bill Bensley as an homage to the pioneering spirit of those early European settlers from the 1800s. Recently voted No. 1 Best Resort Hotels in Indonesia 2024 in Travel + Leisure World's Best Awards, this refined tented camp is a hidden haven that truly captures the imagination of those who aspire a unique experience, allowing them to enjoy the essence of Ubud’s untouched natural surroundings in personalised and stylish comfort. Each of the 23 tents are situated within a dramatic terraced landscape and nestled between lush rainforest, rice paddy fields, and the sacred Wos River, in an authentic Balinese artist village called Keliki. As a sustainable commitment, not a single tree was cut in the development of Capella Ubud, a Global Hotel Alliance’s Green Collection hotel
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Nestled in Bali's enchanting landscape, Capella Ubud captivates guests with its serene and magical atmosphere, blending luxury seamlessly with nature. The hotel's impeccable service is frequently highlighted, with the staff's attentive and personalized approach earning high praise.
Luxurious amenities, including private plunge pools and thoughtful touches, enhance the experience, while the artfully designed rooms offer both comfort and privacy. While some find the hotel steep in price, the overwhelming sentiment is one of exclusivity and value, despite the challenging stairs noted by a few travelers.
Location
Picturesque
Atmosphere
Enchanting
Rooms
Well-designed
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Opulent
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TL;DR: If you’re looking for a stay that combines immersive nature with unparalleled luxury, Capella Ubud is a destination you’ll never forget. From stunning tented accommodations to service that goes above and beyond, it’s a unique escape that is worth every penny. Special thanks to Dewa, the Executive Manager and the exceptional staff who made our stay unforgettable.
Now, onto the detailed review.
ARRIVAL & FIRST IMPRESSIONS Nestled deep within the verdant jungles of Ubud, Capella Ubud feels like a hidden sanctuary from the moment you arrive. Upon arrival, we were greeted with a traditional Balinese water blessing ritual. This small but meaningful gesture instantly immersed us in the local culture and made us feel welcome.
Check-in was seamless, conducted in the open-air lounge while we sipped on a refreshing welcome drink. A member of the staff took us on a quick tour, giving us an overview of the resort’s layout and its story. Be prepared for a lot of stairs, as the resort is built into a hillside, but every step is worth it for the incredible views and privacy.
ACCOMMODATIONS Capella Ubud’s tented accommodations redefine the concept of glamping. We stayed in two different tent types over our three-night stay: the Keliki Valley Tent and The Lodge. Each had its unique charm, but both shared a perfect blend of comfort, luxury, and an authentic connection to nature.
The Lodge: A two-bedroom tent. For those traveling as a family or group, this is an excellent choice. Spacious and equipped with its own large pool, it balances privacy with communal areas for relaxation. It was here that we truly felt like royalty. The tent is very close to the main facilities, and also is the only tent that doesn't have a 'bridge' to access the tent. If you do get the chance to stay at the Lodge, definitely request to open up the "window" in the master bedroom. It has an amazing view.
Keliki Valley Tent: Keliki Valley Tents are the most featured tents of the resort. They each have different views and locations. While we stayed at the Java and the Naturalist tents, if you can, we would recommend requesting the Photographer's Tent or the Horn Collector's Tent. Be aware that a lot of people do request these tents, and may not be easily available.
DINING Capella Ubud’s culinary offerings are as unforgettable as its accommodations. There are two main dining venues—Mads Lange and Api Jiwa—along with unique experiences like private dining in the jungle.
Mads Lange: This is the heart of the resort’s dining. Offering a mix of Balinese and international cuisine, every dish was beautifully presented and delicious. We particularly loved the nasi goreng for breakfast and the locally sourced seafood for dinner.
Api Jiwa: This was the highlight of our culinary journey. An interactive omakase experience where the chef creates a special course based on Japanese cuisine using local ingredients. The creativity of each dish and the flavors along with the service made this one of the best meals we've ever had.
Afternoon Tea: Every day, Capella offers complimentary afternoon tea at The Officers Tent. The selection of teas, along with sweet and savory treats, was perfect for a mid-day break.
In-room Dining: We had a special In-Room BBQ Dining arranged. The decoration was beautiful and Madi Deno was an amazing host.
Sate Dinner: This, in my opinion, is a must-do experience. You get to have dinner at a luxurious hut in the middle of the rice field. Not only is it picturesque, the food is amazing. We were lucky enough to have Wawan and Chef Benda host us for dinner. Chicken sate was the best.
ACTIVITIES & EXPERIENCES Capella Ubud offers a wide range of activities that cater to every interest, from cultural exploration to pure relaxation. Here are a few that stood out for us:
A walk to Wos River Temple: A must-do if you’re staying here. The River Temple is a bit of a hike, but it is beautiful We would definitely recommend a hike down to it. Pari was more than kind enough to assist us on the way down and back.
Auriga Wellness Spa: Easily one of the best spa experiences we’ve had. I opted for the signature "Moon" treatment, which is inspired by the phases of the moon and incorporates a mix of techniques. Definitely recommended.
70's Scenic Tour: This includes a trip to Tegallalang and Gunung Kawi Sebatu, and picnic at Tag Tag. Tegallalang, while touristy is definitely worth it. And picnic at Tag Tag was also quite scenic and beautiful. Puspa who was an amazing guide made the tour that much more special.
FINAL THOUGHTS Capella Ubud is not just a resort; it’s an experience. The seamless integration of luxury with nature, combined with the heartfelt service, makes it a standout destination. Whether you’re looking to disconnect and recharge or immerse yourself in Balinese culture, this is the place to do it.
TIPS: The layout is hilly and involves a lot of stairs. If mobility is a concern, request accommodations closer to the main areas.
I’ve stayed in luxury resorts around the world, but Capella Ubud stands out as one of the most unique and memorable. Thank you to everyone who made our stay so special. We can’t wait to return!
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:If you're booking Keliki Valley Tents, request the Photographer's Tent or Horn Collector's Tent.
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Response from Capella Ubud, General Manager at Capella Ubud, Bali
Responded 11 Jan 2025
Dear mirrorlessadventures, Warmest greetings from your Capella home in Ubud, Bali. We are forever thankful you have provided everyone such a detailed and elaborate review of your discovery with us last April. You have captured the visual impressions, the hospitality and the feelings of the property so eloquently, thank you for your valued time and thought you have dedicated towards this review. We’re delighted you enjoyed so many aspects of your journey such as our natural setting within the Wos River Valley, discreetly hidden within the hamlet of Keliki, the various rituals upon arrival setting the sentiment, your camp orientation providing a personalized familiarization of our many facilities and so much more. Your description of our accommodation categories and their positioning illustrates the setting well. The two-bedroom Lodge is a perfect arrangement for families or friends travelling together, conveniently nestled nearby the public area and within easy access to the buggy pathway. For those wishing to avoid the steps, the Keliki Valley tents are the best option as you have recommended. We also have a connecting combination of tents within the Rainforest Tent category directly beside our public area which is the most convenient in terms of short access to our facilities. We’re most pleased you felt like Royalty within the Lodge, you deserve it! Thank you for highlighting the extensive culinary options available to our in-house and outside guests. We’re elated our culinary offerings nourished your body to enhance your experience. Our sustainability commitment reflects in our respect for the environment with the food we fuel our bodies. Our culinary maestros source an incredible array of hand-harvested vegetables, spices, herbs & poultry from our neighbouring farms along with the freshest seafood available from our regional waters. The culinary team joins me in acknowledging our gratitude for your patronage at Mads Lange, Api Jiwa, Afternoon Tea in the Officer’s Tent, In-Room Dining and the Sate Dinner in the Sawah. We’re thrilled you experienced so many aspects of our dining options all of which create a different memory….we 100% agree with you, the Sate Dinner in the Sawah is truly a gem not to be missed! We’re overjoyed your discovery of our curated experiences created such memorable impressions especially the Wos River Temple set deep within the river valley where you can be as one with nature in addition to the 70’s Scenic Tour, an outstanding way to explore our nearby treasures. We’re elated you enjoyed the Auriga Wellness Spa and have recognized it as “..one of the best spa experiences we’ve had.” Thank you very much for this valued distinction. Your kind review has recognized some of our Shining Stars: Mr. Dewa Arta, Deno, Wawan, Chef Benda, Pari, Puspa in addition to the heartfelt service from all the colleagues you enjoyed connecting with. We sincerely appreciate your recognition of these valued talents. Mirrorlessadventures, nothing in this world is permanent, however we’re most pleased the meaningful memories of your Capella Ubud, Bali holiday will live with you forever. Thank you for your valued impressions and it would be our greatest joy to welcome you back someday soon. In Appreciation, Mark Swinton General Manager
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On the second night in Bali, I stayed in Ubud Kapelle, Bali. This hotel is located in the forest. It is a jungle-style tent wild luxury hotel. The feeling of close contact with nature is really decompression
The location of the hotel is located in Ubud Hotel surrounded by the whole original forest the hotel room is a large tent each room has a separate yard and private pool very private furniture are all customized rooms are very large rooms without mosquitoes
On the day of my stay, I tried their family's spa technique, which was very professional, and I fell asleep. Moreover, the spa room was also in the jungle, with the smell of essential oils and the scenery of the forest
The breakfast at the hotel was also very good and there was a wide selection of Indonesian food at their restaurant which was one of the best Indonesian dishes I've had in two days. The beef stew was tender and the chicken was tender and the taste of the drink was just so-so
In fact, the most admirable thing should be the service of their home with 24h private butler. What is amazing is that every staff can accurately address our name, which makes people feel that they really have to do the service and feel the high level of service
When I made the reservation, it was about 1000 US dollars a night, the price is a little expensive. The disadvantage may be that it is a little far from the downtown of Ubud, it takes about 30 minutes to take a taxi. From the service, environment, dining, spa, I was surprised
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Capella Ubud, General Manager at Capella Ubud, Bali
Responded 12 Jan 2024
Dear Liu M, Warmest greetings from your Capella home in Ubud, Bali We are truly grateful for you entrusting us with your treasured holiday and we’re thrilled to read the meaningful connection you enjoyed with our natural surroundings. We are truly blessed with our peaceful location set within the Wos River Valley and the untouched forest for as far as the eye can see. We’re delighted a variety of aspects within your discovery are so memorable including your accommodation, the unique design, the curated decorations within each tent and the comfort of having your own private pool. Thank you very much for your thoughtful impressions of the Auriga Spa and we’re most grateful you enjoyed your treatments. The feeling of relaxation and rejuvenation while being one with nature is truly a precious souvenir and we’re most pleased you enjoyed the indulgence. Our culinary team continually pursue the discovery of unexpected twists within traditional flavours and we’re most pleased you enjoyed your adventure through taste. We recognize you have an abundance of quality accommodation experiences in Bali and this inspires us daily to pursue the most unique journey possible for our guests. We’re delighted you enjoyed our personalized hospitality and the entire camp family will be especially excited to know their caring approach will be a lasting impression from your journey with us. Thank you for highlighting our location 10 kilometers away from Ubud center which affords us the tranquil atmosphere within our authentic artist hamlet of Keliki. For those wishing to explore the excitement of Ubud, we have established three daily complimentary shuttles for our guest’s convenience which provides an easy 20 minute connection to the town. Liu M, thank you for sharing your valued vacation impressions and we’re most pleased everything about your camping adventure culminated into such lasting memories. Should your travels return you to our island paradise, we would cherish the opportunity of welcoming you back someday soon. In Appreciation, Mark Swinton General Manager
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This is a hotel that is not for everyone. As for us, we love hotels designed by Bill Bensley, such as the Capella: it’s a place where attention to detail, philosophy, and design have reached a unique level of perfection. The ambiance and aesthetics of the property exceed imagination, offering constant delight or perpetual amazement.
The restaurants are good, and the staff is very (perhaps too) attentive, interrupting the meal several times to check if everything is fine and if you’re enjoying it 🙂, but it’s genuinely sincere. However, there is a downside: due to its integration with nature and its location on a slope descending toward the river, the hotel has a large number of steep stairs made of small, uneven steps in rather dark stone. In keeping with the authenticity of the place, these stairs are without handrails, and there are many of them. On rainy nights, it can be quite easy to miss a step, especially for elderly guests or those with a baby. For such individuals, you need to have steady footing, stamina, and a healthy heart.
So, if you, like me, do not fall into this category, it’s best to request a villa at the top of the Property and avoid the river tents (95 steps just ro reach the still steep main pathway). That being said, this issue did not manage to diminish our enthusiasm for this truly special hotel.
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Date of stay: January 2025Trip type: Travelled as a couple
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Response from Capella Ubud, General Manager at Capella Ubud, Bali
Responded 10 Jan 2025
Dear krissbill, Warmest greetings from your Capella home in Ubud, Bali. We are forever grateful to you for taking a leap of faith and entrusting us with your invaluable holiday aspirations knowing what an incredible array of resorts are available within Bali. We’re delighted you were captivated by the energy, the sights, the sounds, the touch and so much more. As you describe, Bensley Design Studios are a truly gifted team, highly creative, very detail oriented and always leading you towards discovery. We’re overjoyed you describe your discovery as exceeding your imagination while offering a constant delight of perpetual amazement. We’re pleased you enjoyed our restaurants and thank you for your feedback pertaining to our colleague’s interaction during your dining experience. We look forward to continually improving and your impressions greatly enhance our ability towards this. Your suggestion for visitors with mobility issues is greatly appreciated, thank you for mentioning this and our guest’s enjoyment is paramount hence the interest to accommodate guests where they would be most comfortable is a great priority. The River tents are located nearby the Wos River which does require some uphill walking and we have provided details of this in our website hoping to furnish some advance information to our guests. For guests preferring to avoid the sloping terrain, if we know in advance we may provide accommodation closer to the camp facilities in addition to providing buggy service. krissbill, we sincerely appreciate you sharing your thoughtful impressions and we hope to have the great privilege of welcoming you back in the not too distant future. In Appreciation, Mark Swinton General Manager
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This resort is sensational and that is reflected in every little detail, but particularly from the incredible dedicated, warm and kind staff who treat their guests with a nothing is too much trouble attitude. My husband is a Coeliac and we have had the best food we have had anywhere we have been on our travels around the world. In our room every day are gluten free savoury and sweet biscuits. At breakfast they have gluten free croissants and danishes made by an amazing party chef, which are indistinguishable from the real thing, something my husband has never had anywhere. What pure joy they were. But the Omakase dinner at their restaurant API Jima was nothing short of outstanding. Every one of the 10 courses (sized to allow you to enjoy them without being too full to finish) were spectacular, and made with the talent, skill and care of Ragi and Agus who are masters of their craft. With only 10 seats this intimate experience was made even more delightful by the care of Lastri, who as part of this team is also a genuine and dedicate host. There care does not stop there. They provide complimentary laundry daily, afternoon tea, pre dinner drinks and canapés (gluten free for my husband) and hot chocolate and marshmallows by the fire pit for toasting accompanied by a historic film showing life as it was on the island in past days. This is the epitome of care and thoughtfulness towards a guests experience and comfort. It just divine. Pamela and Bryce Stevens
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
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Response from Capella Ubud, General Manager at Capella Ubud, Bali
Responded 11 June 2024
Dear Pamela and Bryce Stevens, Warmest greetings from your Capella home in Ubud. We are thrilled to hear that you had an amazing time at our camp and that every detail reflected the sensational quality we strive to provide. It warms our hearts to know that our dedicated, warm, and kind staff made your stay truly special. Our top priority is ensuring all our guests feel at home and well taken care of. We are thrilled you appreciated the thoughtful touches, such as the gluten-free amenities, complimentary laundry, and the Campfire with historic film showcasing the island's past. It's so rewarding to hear that you enjoyed the Omakase dinner at Api Jiwa and that our team, Ragil, Agus, and Lastri, provided you with exceptional hospitality. Your kind words mean a lot to us, and we look forward to welcoming you back to Capella Ubud for another genuinely divine experience. Thank you for choosing to stay with us, and we look forward to creating more memorable moments for you in the future. With best regards, Mark Swinton General Manager
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My wife and I had an absolutely amazing time at Capella Ubud, and will remember the experience for our whole lives.
We have never been to a hotel with such a great mix of incredible service, fantastic setting & facilities, and unique experience. Our tent room was utterly amazing and I doubt we will ever stay in somewhere as unique, natural and luxurious again. The small gifts, snacks, flower Bath and many other touches were so nice to find when we would return to our room. The food at breakfast, dinner in Mads Lange and the amazing omikase experience at Api Jiwa were delightful. We loved it all. Our couples massage experience in the spa was very relaxing and luxurious. I wanted to say a few words about your staff as they took the experience to the next level. I've not experienced service of this level where every member of staff seemed genuinely happy to work there and take immense pride to give guests a great experience.
Mario collected us from the airport, and was so kind, talking to us about the island, history, and culture. We expressed an interest in understanding more about local temples and Luwak coffee and so he adapted our airport transfer drive to visit a Luwak coffee plantation and also visit a local family temple, typically not for tourists. An amazing first impression for our stay. Sonyy as our culturist was very helpful, friendly and generous throughout our stay, ensuring we were very well looked after, and took time to take us to the river temple and explain everything about it and its meaning. He ensured our room and the little touches to celebrate our honeymoon were always a pleasant surprise and was always available for any type of request. Suma took us on the Mount Batour sunrise trip and was excellent and attentive, ensuring our safety at all times and making sure we had the best experience and photos, and memories we will cherish forever. Madya took us on a drive to visit to local Ubud temples and adapted our trip to also show us the rice fields which he personally gave us a tour of, and helped us capture photos. He was friendly and generous with sharing his knowledge and service. All of the staff at your Mads Lange and Api Jiwa restaurants, Officers tent, reception, and cistern pool bar were exceptionally friendly & attentive. Making an effort to remember our names and preferences and always greeted us with a warm smile and genuine warmth. Even your security, cleaning, and gardening staff were warm and friendly at all times.
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Date of stay: May 2024Trip type: Travelled as a couple
Room Tip:Eat the balinese food at Mads Lange. Do the Api Jiwa omikase experience. The Mount Batour hike...
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Response from Capella Ubud, General Manager at Capella Ubud, Bali
Responded 27 May 2024
Dear Colins D, Warmest greetings from your Capella home in Ubud. Thank you so much for taking the time to share your wonderful experience at Capella Ubud. We are thrilled to hear that you and your wife had a unique and memorable time with us. It's heartwarming to know that you were captivated by the impeccable service, breathtaking surroundings, and unique experiences that we strive to offer at Capella Ubud. We take great pride in providing a perfect blend of nature and luxury in our tent rooms, and we are delighted to hear that you found thoughtful in-tent amenities, snacks, and flower bath delightful surprises. We are also pleased to hear that you enjoyed the dining experiences at Mads Lange and Api Jiwa and the relaxing couples massage at our spa. We greatly appreciate your kind words about our colleagues, especially Mario, Sonyy, Suma, and Madya. We will be sure to pass along your commendations to them and the rest of our team. Thank you for highlighting the personalized service and genuine enthusiasm of our team, as well as their efforts to ensure that your stay was nothing short of exceptional. We are committed to going above and beyond for our guests, and it's enriching to hear that our team's dedication positively impacted your experience. We look forward to welcoming you and your wife back to Capella Ubud for another unforgettable stay. With best regards, Mark Swinton General Manager
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We have traveled all over the world and stayed in many fine hotels. Yet, Capella Ubud may be the best ever. We have never experienced more personalized, friendly and pleasant service than we did at Capella. Everyone we encountered was helpful and exceedingly kind and knowledgeable. The two restaurants were fantastic, especially Api Jiwa. The Italian chef is a creative genius and he often spoke to us and is a most engaging fellow. The rooms, or tents as they call them, were huge with private decks and even a small private pool. The outside shower was also a nice plus. The hotel arranged to pick us up from the Denpasar airport and dropped us off at the cruise terminal after our four night stay—all at no extra charge. They also offer complimentary afternoon tea and happy hour. Capella also arranged to have a driver drive us on a six hour sightseeing tour, all after what we wanted to see. Capella’s service cannot be praised too much!
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip:Only negative about Capella resort is that there are many steps and small inclines to manage....
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Response from Capella Ubud, General Manager at Capella Ubud, Bali
Responded 15 Mar 2024
Dear Waynes649, Greetings from your Capella home in Ubud! Thank you for sharing your experience with us. We are thrilled that you found our personalized service and attentiveness the best you have ever experienced. We truly appreciate your compliments about our helpful, kind, and knowledgeable staff. We are delighted you enjoyed our restaurants, especially Api Jiwa. Our Chef Nicola Russo and his team are true culinary masters. We are proud that you found our rooms and facilities spacious and comfortable. We are also grateful that the complimentary airport transfer, afternoon tea, cocktails, and canapes added value to your stay. We appreciate your feedback and look forward to welcoming you back to Capella Ubud, where we will continue to exceed your expectations. Warm regards, Mark Swinton General Manager
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Without doubt one of the best resorts I have stayed at in Bali with a very high benchmark on all aspects of the stay.
The location of the resort is a bit far from the mainstream Ubud market (feels that way mostly because of the traffic), but totally worth the wait. The moment the car enters the property one can see the wonderfully landscaped grounds of the hotel, it's overall design based on a tent type architecture and the surrounding rice fields and jungle which has a very relaxing jungle vibe. The property however has a lot of steps and narrow walk ways and was not stroller friendly (we travelled with our 10 month old daughter). While this was not a problem, but getting from tent to the main area (reception/spa/restaurants) involved a quick hike (this will depend on where the tent is located on the property.
The luxury river tent we stayed at was exemplary with ample space, very uniquely designed bathroom and staying true to its idea of luxury camping. Each tent seemed to have a slightly different design with a unique theme, our tent was called the princess tent with the a fairly well sized pool sitting one level below the tent right in middle of the forest, a small waterfall and the flowing river. The sound of both the waterfall and the river could be heard the moment we stepped into the tent's entrance.
A special mention for the entire staff who were very attentive to our requirements since we travelled with our 10 month old daughter. They had pre-arranged for the baby cot, baby bath products and also a sterilizer in the tent prior to our arrival. Almost all staff addressed us by our name including my daughter's name. The service overall had a very high benchmark which made our stay very comfortable and the also made Capella Ubud stand out among other places we have previously stayed at in Bali.
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Date of stay: February 2023
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Response from Capella Ubud, General Manager at Capella Ubud, Bali
Responded 5 Mar 2023
Dear Ninaad_14, Warmest greetings from Capella Ubud. Thank you very much for your generous review and for sharing your valued impressions. We are truly delighted you enjoyed your stay with the little one. We’re thrilled you enjoyed the Princess Tent which is nicely situated just above the Vos River enabling you to here the sounds of natural river water and birds amongst the forest. Each tent has their own unique personality and design drawing from cultural and natural elements further enhancing one’s experience. Our surrounding village of Keliki and Ubud have so many cultural treasures to enjoy. The great news is, we have so much more for you to experience, so please do return and we would welcome the opportunity to curate an itinerary for you and family. Ninaad_14, thank you for kind review and we hope to welcome you back to your Capella home in the not too distant future. Kindest Regards, Mark Swinton General Manager
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We spent 4 nights at Capella Ubud last month (end of June 2024) as part of a longer honeymoon trip in Bali. This was hands down the highlight of our entire honeymoon. We travel a ton and have stayed at 5 star hotels around the world, and Capella Ubud stands out in the top 3. The unique design & aesthetics of the property and focus on preserving the natural environment make you feel like you've been transported to a different time, to a luxurious explorer / steampunk world. The customer service, where every staff member makes you feel you're the most important guest day after day, along with the best food and drinks (much of this were included in the rate - the breakfast and daily tea time/cocktail hour were wonderful) we've had on the island, makes up for the high rates. Do keep in mind you're signing up to stay in high-end luxury "tents," so there will be outside noise (e.g, insects, river) and light - this is what you're signing up for to be one with nature!
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Date of stay: June 2024
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Sleep Quality
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Response from Capella Ubud, General Manager at Capella Ubud, Bali
Responded 23 July 2024
Dear grrracious, Warmest greetings from your Capella home in Ubud, Bali. Thank you so much for entrusting us with such a significant occasion as your honeymoon and we’re overjoyed it was the highlight of your holiday! “The best things in life are the people we love, the places we’ve been and the memories we’ve made along the way”. We’re truly overjoyed to read the everlasting impressions you and your spouse enjoyed were so meaningful. Entering Capella Ubud, Bali is like escaping into a story and we’re delighted you were captivated by the energy, the sights, the sounds, the touch and so much more. The discovery of details is an amazing journey in itself with so much art, decoration, colour, amenities and twists captivating one’s imagination. We are truly blessed to have such warm and caring colleagues offering personalized hospitality and we sincerely appreciate you recognizing them. The majority of our colleagues live within 20 kilometers of our camp and their enthusiasm towards Balinese culture is irresistible which greatly amplifies their passion towards our treasured paradise. As you rightly mention, we provide great value for money considering the many inclusions within the rate, with such benefits as daily full breakfast, complimentary drinks in the tent’s refreshment trunk, daily laundry service, daily fruit and so much more. It’s incredibly heartening to know you enjoyed the many unique facilities especially the Officer’s Tent with afternoon tea and our evening Officer’s Canape ritual. It’s an uncommon space with its design and ambiance for guests & colleagues to meet, enjoy a refreshment or partake in a game of pool. Thank you for highlighting our natural setting which provides us the magnificent beauty we all enjoy and being as one with nature. grrracious, we truly appreciate your valued reflections and we wish you and your spouse a lifetime of happiness hand in hand. In Appreciation, Mark Swinton General Manager
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Around Ubud where many luxury hotels are similar, the Capella stands out with this original concept of reconstitution (plus comfort) of a camp of the first Dutch settlers. Signed by a master of hotel architecture and decoration, it is a total success. The tents (we are still far from the campsite!) are of extraordinary beauty and luxury and comfort. The service is very attentive and the small size of the structure contributes to this personalization. We only frequented the main restaurant but not the more gourmet restaurant. However, the services there are excellent. Lots of little touches throughout the stay. Very original heated swimming pool (and very Instagrammable!) in which you will often be alone swimming Be careful, however: the site is really very steep and the design, undoubtedly to keep this pioneering spirit, does nothing to make things easier: narrow and steep paths. To be reserved for guests in good physical condition. If your tent is located at the bottom of the valley, expect to burn a few calories each time you move. Likewise and unfortunately the charm of the sounds of the jungle at night in the tent is somewhat spoiled by the noise of the road which runs alongside the Resort.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Capella UBud was fabulous, great setting in rainforest, big pool, the sweetest staff, who couldn’t do enough for you. A delightful welcoming ceremony when you arrive. No organised tours, however you just ask and they arrange a car with a staff member driver, it was only $90.00 for half day. Restaurant for evening dining and breakfast great, no Bali belly (as we only ate there), beautifully crafted afternoon teas, and cocktails. They offer a fabulous dinner Omikase set ( trust the chef ) dinner, 10+small, beautifully crafted dishes. Great for foodies. We would go back to this resort considering what Australian resorts are charging at the moment. It’s a great escape.
If you are older guests make sure you get one of their amazing tented suite, ( each one Individual, and pure luxury) close to resort reception desk and restaurant, it was a steep short walk even from our tent number 10, a good level of fitness is required. We were ok, (we are a couple in our mid 60’s ) however, I needed to use the complimentary walking stick.
The only problem is this resort and Ubud, although both delightful, are far from the airport, roads are busy and can be congested. I would suggest staying overnight, before departure, closer to airport. The private driver from Capella, ( I think you get one if you stay longer than 3 nights. (They also they take you on tours on the way to the resort), if you wish. He recommended staying at Nusa Dua, in a 4/5 star resort there. We left in plenty of time, it did take 2 hours to get to the airport, with good traffic. We had to go through a long 3 hour, totally unorganised, crowded lineup through customs. Lots of angst from people who didn’t come 3 hours earlier for the international flight, no priority given for anyone wanting to get through customs, regardless of their flights leaving.
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Review collected in partnership with this hotel
Date of stay: June 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Capella Ubud, General Manager at Capella Ubud, Bali
Responded 25 June 2024
Dear Kimberley, Warmest greetings from your Capella home in Ubud, Bali. Thank you very much for staying at the camp recently and sharing your treasured impressions. It’s our greatest ambition to create a balance of tranquility and adventure inspiring our guests to allow the “everyday” to fade away. We’re thrilled the setting and energy of the property captivated you while generating a sense of discovery. Your experience and enjoyment are our greatest focus and we’re delighted you enjoyed the many surprises along your journey including the welcome blessing, afternoon tea & evening canapes in the Officer’s Tent in addition to the personalized itineraries to explore our remarkable surroundings. The Ubud region has so much to enjoy from spiritual cleansing, natural beauty and the richness of cultural treasures. Our Colleagues are excited to showcase this for those visitors curious to feel our destination. We are truly blessed to have such warm and caring colleagues offering personalized hospitality and we sincerely appreciate you recognizing this in addition to our appetizing culinary offerings. Our food and beverage selections offer authentic flavours utilizing the freshest of ingredients from the vibrant Bali Sea to the lush Ubud farms and we’re thrilled you enjoyed this. Thank you for highlighting the natural terrain of the camp and as you rightly describe, your comfort is our desire. We’re thrilled your walking stick was a practical amenity and we’re always interested to accommodate our less mobile guests in tents closer to the public areas. With Bali’s popularity returning, our airport volume has escalated and the Federal Immigration authority are seeking ways to lessen the departure burden. Your feedback makes a difference and we will share this with our hotel association to help lobby for improvement. Kimberley, we truly appreciate your thoughtful words and our greatest hope is the lifelong memories of your Capella Ubud visit will forever inspire a heartfelt smile. We hope for the day to welcome you back someday soon. In Appreciation, Mark Swinton General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Honestly not much difference, all are great, with full privacy
I would rather place a comment in your reservation, to assure to get exactly what you want
Garden City, New York53 contributions22 helpful votes
I didn’t pay attention to the air conditioning but I believe it was there. The place is way above luxury standards, it is super comfortable. I don’t remember ever to feel the need to check on the temperature. But most likely it was there.
There are more places to choose from in the Tegalalang area.
PRICE RANGE
AU$1,524 - AU$2,097 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliGianyar RegencyTegalalang
NUMBER OF ROOMS
23
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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