Service was impeccable from last minute reservation to our departure. Warm welcome, attention to detail, great massage and spa at the hotel, great food, and also offer great excursions. We stayed there for 4 nights, and joined one excursion to the National park. Putu is a really great guide who works at the National Park. He is really passionate and familiar with the park from Mangrove to all the species. On top of that, the hotel contributes to the park conservation. Th hotel has a nice breeze every day. Although it was a dry season, we did not feel hot at all. The manager, Yes, is always there to check on you, making sure you are always comfortable. He even went beyond and requested the kitchen to make us some local food that are not in the menu. Highly recommended to stay at this hotel! …
We spent four relaxing days in the quiet oasis of the Santi Sari hotel. This is a beautiful hotel set in acres of green and lush gardens. Our room was magnificent, the restaurant menu was extensive and all the dishes we had were delicious. All of the staff were so friendly and went out of their way to meet every need. Tracy & Andrew
The entire staff was attentive to every detail. Manager Yasrawi spoke with us daily to make certain that we were having a good stay. He arranged for a day excursion to Menjangan Island for snorkeling. He personally drove us to the Proyak Penyu turtle hatchery project, introduced us to founder Chris Brown and went on a short tour with us. The on-stite massage therapists were excellent. The 2 swimming pools are fantastic, mostly salt water w/ a small amount of chlorine. Excellent meals. Beautiful rooms. Highly recommended. The hotel does not have any beach front, but it is a simple request to be driven to a nearby beach.
We were met as soon as our vehicle arrived and immediately given a beautiful Hindu blessing. The restaurant stayed open for us b/c they knew we were arriving late at night. Everyone was so kind and we wish we could have stayed longer!
We cannot stop talking about our unforgettable stay in Santi Sari. We would like to thank Tony, Carole and their wonderful staff once again for their kindness, attentiveness and sincere hospitality. We really felt cared for and we will be forever greatful for this. They have built a one-of-a-kind resort with such attention to detail and respect for its surroundings that it truly represents the definition of perfection. One of things we loved most is that the entire experience was pure, essential, nothing superfluous, from the environment to the decor and the people, just like the meaning of the word "sari". All this is a reflection of both of them, two very special people. We hope to be back again soon!