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Hanging Gardens of Bali

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Hanging Gardens of Bali
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1,432 Reviews from our TripAdvisor Community

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Showing 953: English reviews
Reviewed yesterday NEWvia mobile

Unfortunately we were a little disappointed with our stay at the Hanging Gardens. The pool area was absolutely incredible. The service was poor and getting a drink around the pool area proved almost impossible which resulted in a climb up the stairs to the main restaurant. For a resort which claims to be 7 star I'd expect staff to be...

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Helpful?
Thank John D
London, United Kingdom
Reviewed 2 days ago NEW

The Infinity Pool is magnificent with amazing views of the jungle. Our Villa is great but the water radiator around the villa keep us awake on both night that we stayed because it was noisy (pump was on and off all night). Reported it but still the same on second night. Supervisor did not even follow up with us. The...

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Helpful?
Thank Norman Rey D
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Normz N, I would love to say thank you for your review as according to your photographs etc it seems you had an excellent time spent at our fabulous resort. But unfortunately I am just a bit confused about your review. On the one hand you praise us for a great villa, the pool is magnificent and the service...

Reviewed 2 days ago NEWvia mobile

An absolutely awesome experience. The vicinity itself was unreal, and the staff were amazing. We came here for a cooking class and we were able to stay for the rest of the day. A truly wonderful experience

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Helpful?
Thank Michael B
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Michael B, Thank you so much for your review and the lovely words regarding our fabulously friendly staff and unique location. We highly appreciate your feedback. We hope to be able to welcome you back to our resort once again. With much appreciation

Denpasar, Indonesia
Reviewed 3 days ago NEW

It was one of those spur of the moment to surprise my wife with a special romantic dinner . After a few calls to a number of premium restaurants around, Hanging Gardens of Bali seemed like a perfect choice. Gary the General Manager arranged for a beautiful corner at the edge of the pool, privately located, the setting was just...

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Helpful?
Thank Cherys N Cassie D
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Cherys N Cassie D, Thank you so much for your “amazing review” Our food and beverage and service are certainly a matter of pride and satisfaction for us as is our magical setting in the pristine jungle of Ubud and we so appreciate your wonderful comments about them. It is a pleasure to know that we made your special...

Reviewed 5 days ago NEWvia mobile

Amazing place in the rainforest of Bali approx 30min by car from Ubud. The villas and all surroundings are beautiful. The staff is super friendly and very helpful. If your lucky you might see wild monkeys.

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Helpful?
Thank Tolvan_12
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Tolvan_12 Your review is certainly uplifting and a tribute to our beautiful resort in the midst of the Bali jungle At Hanging Gardens of Bali we strive for excellence and to exceed our guest expectations and it is such a pleasure to know that we have achieved this for you. We are looking forward to welcoming you back once...

Durban, KwaZulu-Natal, South Africa
Reviewed 1 week ago NEWvia mobile

We booked due to the location, pictures and reviews of the awesome infinity pools. It is truly an amazing place, but the sterile service and exorbitant prices do not make it worth it Pros Pool, unique location, personal infinity pool in each villa and some friendly staff Architectural genius The most friendly staff were those operating the unique lifts which...

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Helpful?
Thank Kay R
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Kay R, i am a bit confused by your review to be honest. Thank you very much for your honest assessment in your eyes especially in regard to our amazing pool. architecture and location . But your feedback regarding the staff being unfriendly and sterile truly is confusing because if there is one thing I can say with100% confidence...

Reviewed 1 week ago NEW

I came for the infinity pool. It's really deep but worth to pay a visit if your love forest. - Feb, quite cold. The hot water function of private pool is not working. As a result, they still can't fix it and no intention to have other arrangement - insufficient staff to help (e.g. take a half day long with...

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Helpful?
Thank Caty L
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Caty L, Thank you for your review. Our little piece of heaven here in the hills of Ubud is certainly a matter of pride and satisfaction for us and we so appreciate your comments. We are a gem in the midst of the jungle! We pride ourselves in all of our services and it is especially gratifying to know...

Rio de Janeiro, RJ
Reviewed 1 week ago

This place is the true definition of a five star hotel. The pictures don't do justice at all! We came to spend christmas in our honeymoon and it was the best decision we've ever made. The floating dinner is a true unique experience and it was completely worth it and surreal. The breakfast was really nice and the beautiful and...

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Helpful?
Thank feeliberti
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear feeliberti, Thank you so much for your wonderful review. Our facilities and our award winning pools are certainly a matter of pride and satisfaction for us as is our food and beverage offerings and service. We so appreciate your wonderful comments about them. We are always striving to improve our facilities and offering and we will definitely be taking...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Once again I am at a loss of words - Ubud is the most amazing place that I have ever been to - in fact I am obsessing over moving there...some serene, pristine, spiritual, something in the air that I cant quite describe....on top of that the property is insanely beautiful, so much that you have tears in your eyes...

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Helpful?
Thank nairkhan
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear nairkhn, Thank you immensely for your wonderful review and the lovely words regarding our fabulously friendly staff and unique location. Your review is certainly uplifting and a tribute to our beautiful resort in the midst of the Bali jungle. It is wonderful to know that we have exceeded your expectations and made your stay with us so enjoyable. We...

Surabaya, Indonesia
Reviewed 2 weeks ago

This is a memorial review. Husband and I stay here during our Honeymoon in 2015. We stay for 3 days here. we got promotion stay 2day get 1 day for free. This place is a hidden gem, beautiful view when you open your eyes from your bed. You can swim at the best pool in asia, the view from pool...

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Helpful?
Thank Debrina15
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Debrina15, Thank you immensely for your memorial review and the lovely words regarding our fabulously friendly staff and unique location. It is wonderful to know that we had exceeded your expectations and made your stay with us so enjoyable. We hope to be able to welcome you back once more to Hanging Gardens of Bali With appreciation

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Hanging Gardens of Bali is a luxurious destination in the heart of the jungle. It is situated near Payangan, a village North of Ubud, whilst the hotel rests in the centre of the magical island of Gods. The enchanting five star luxury resort has 44 private suites and individual villas, each enhanced by its own granite infinity pool, rippling into the jungle below. Each villa is designed with traditional Alang Alang thatched roofs in complete harmony with nature. In 2014, TripAdvisor and Conde Nast Traveller named our Twin-Tiered Cascading Pool as the World's Best Pool and number one honeymoon destination in Bali by Conde Nast Traveller. In 2015 Hanging Gardens of Bali has been awarded: World Luxury Hotels Awards, Seven Star Global Luxury Awards and World Travel Awards as well as other prestigious recognitions, such as the World Luxury Spa Awards and the World Luxury Restaurant Awards. The renowned Garden Restaurant serves innovative Indonesian dishes with Asian flare and Mediterranean delicacies flavoured with the local herbs and spices grown on the land and freshly-caught fish from the Jimbaran Bay. The truly luxurious Spa Collection combines natural, local ingredients and ancient techniques to create beauty therapies and treatments that soothe the mind, rejuvenate the body and energize the soul. Complimentary shuttles to Ubud center are scheduled daily for guests. The airport is around 90 minutes away by road depending on traffic. ... more   less 

Additional Information about Hanging Gardens of Bali

Address: Desa Buahan, Payangan 80571, Indonesia
Region: Indonesia > Bali > Payangan
Price Range: $630 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hanging Gardens of Bali 5*
Number of rooms: 44
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Ctrip TA and Jetsetter so you can book your Hanging Gardens of Bali reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ubud Hanging Gardens By Orient-Express Hotel Payangan
Hanging Gardens Ubud
Hanging Gardens Hotel Ubud
Hanging Gardens Of Bali Payangan
Hotel Style:
#2 Romantic Hotel in Payangan
#3 Top resorts Hotel in Payangan
#6 Spa Hotel in Payangan
#6 Luxury Hotel in Payangan
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Questions & Answers

Here's what travellers have asked, with answers from Hanging Gardens of Bali staff and other travellers.
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Questions? Get answers from Hanging Gardens of Bali staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the last and farest villa of every level so that you can feel more forest-life.”
 of 5 bubbles 718catyl, 11 Jan 2017 | Read review
“I believe the closer you are to the river (away from the restaurant etc) the more private it is!”
 of 5 bubbles feeliberti, 10 Jan 2017 | Read review
“Choose Panoramic view room for the best”
 of 5 bubbles Debrina15, 2 Jan 2017 | Read review
“all we can comment on was the riverside room where we stayed which was great. as long as you dont mind the noise of the river.”
 of 5 bubbles sunburntbadly, 26 Dec 2016 | Read review
“We recommend a villa on hotel level 1 or 2, our room on level 1 was 14.”
 of 5 bubbles 2ADORIA, 19 Dec 2016 | Read review
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