Desa Melinggih Kelod, Payangan 80572 Indonesia
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About
#3 of 5 resorts in Payangan
Location
Cleanliness
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Value
Travellers' Choice
Alila Ubud hotel is a tranquil and secluded hillside retreat that sits high up on the edge of the rich green Ayung River valley in Bali's central foothills, in the traditional Balinese hill village of Payangan.The resort is located 15 minutes from Ubud, the island's cultural heart. Blending contemporary design and traditional Balinese architecture, the secluded courtyards, spacious terraces and private gardens of our charming Ubud boutique hotel create an intimate feeling like none other.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Archery
Bicycles available
Free shuttle or taxi services
Valet parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Bicycle tours
Walking tours
Airport transportation
Shuttle bus service
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Gift shop
Mosquito net
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Luxury
Languages Spoken
English, Indonesian
Hotel links
Location
46Car recommended
Grade: 46 out of 100
1380Restaurantswithin 10 km
365Attractionswithin 10 km
Desa Melinggih Kelod, Payangan 80572 Indonesia
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3266Reviews46Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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I cannot recommend Alila Ubud highly enough. Everything from the wonderful staff, the beautiful resort grounds to the chef preparing the most amazing meals made my stay super special. My only regret is that I changed hotels. I will most definitely be back. I miss the tranquility already.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
From arrival to departure the Alila Ubud exceeded our expectations. Staff were friendly and attentive without being overbearing. Restaurants delivered delicious quality food, with an alternative breakfast menu daily. The hotel is located in peaceful surroundings away from the the bustling centre of Ubud. The complimentary shuttle bus was great for trips into the city for shopping and access to attractions. We would return to the Alila Ubud without any hesitation. A beautiful hotel with warm and friendly staff, in a location that is very special. Loved watching the macaques in their natural surroundings making appearances in the evenings so close to our room. We made some fantastic memories at the Alila Ubud. This is a must place to stay!
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bagus Jelantik, General Manager at Alila Ubud
Responded 15 June 2023
Dear barratts5, We're absolutely thrilled to hear that our food and beverages made such a lasting impression on your stay! Our culinary team truly puts their heart and soul into creating fresh, farm-to-table dishes that are enjoyed by all of our guests. It's fantastic to know that you appreciated our daily changing breakfast concept too. We're glad you enjoyed the resort's setting and the wildlife it offers, including the lively macaques. They certainly add a unique touch to the experience, especially when they return from their food-seeking adventures. It's always a joy to witness. Thank you so much for recommending our resort to your family and friends. We greatly appreciate your kind words and look forward to welcoming you back soon. Sincerely, Bagus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is probably going to be a long review because I want to ensure I give it the time and attention it deserves. When the driver alerted me to the fact we had arrived at Alila, it took a short drive through the rice fields and banana trees before I had the opportunity to see the hotel. When I got to reception, I thought "where are the rooms?" That is because Alila is far from your normal average hotel setup. The design is beautiful, unique and authentic. One of the things that hit me immediately as I waited at reception was the sense of peace and calm I felt. There was no music, only the sound of nature and the surrounding jungle. The Welcome: I was given a welcome drink (Jamu, which is absolutely delicious, and I will be making at home) and a refreshing hand towel - see photo. Before going to my room, everything was explained clearly, and I was given a mini-information pamphlet with key information. My Room: The walk to my room was a bit of a workout (in a good way)! In terms of design, it's like homes next to each other. No swipe card, just a proper front door key that auto locks when the door is closed. My room was super comfortable and my bathroom... just WOW! I had a big bath and shower outside with gorgeous wooden blinds I would unroll at night - see photo. I am one of those people that would never use the bath in a hotel, but I loved using my one! You get a bubble bath to use and it was so nice to relax and chill in the bath and then take a shower. I had to touch on the products (body gel, hand soap, lotion etc.) as I really did not need to bring body wash and normal lotion to use before bed with me. Beautiful smelling products that actually felt amazing on my skin. Truly moisturising and non-drying, so if you are a fan of lemongrass (not overpowering) save yourself some space in your suitcase and just bring sunscreen cream. My room was cleaned every single day and there was one evening I came back to the hotel, and it touched my heart that the team had rolled down all the blinds for me. The team came round in the evening too to check if anything was needed - they would knock and when I was not there they would check in my absence. For example, providing additional towels. My room was directly opposite the jungle, so when it got super dark, a member of the team would walk me to my room, as it felt scary to me simply because I wasn't used to it. You may see monkeys outside your room during the day and at night big gecko's so be sure to keep your doors and windows closed. Breakfast and Dinner: OMG... the food and drinks were absolutely delicious!! Everything was super fresh and not made for the masses. From fresh juices, baskets with baked goods and made to order breakfast meals, the experience was top-notch (views included). The dinner menu was spot on for me and everything I ate was tasty, well seasoned and authentic. I appreciated the ambiance at night and the darkness of the jungle. The Spa: I had the following treatments with Suka (team - please correct me if I have misspelled her name), and she made me feel comfortable and at peace. Gentle Purification Facial Balinese Avocado Hair Crème Bath Beauty and Balance - massage, body scrub and body mask. My skin was glowing and felt so darn soft!! Best scrub EVER. Suka is a true PRO and provides all treatments with the upmost care and attention to detail. I had a pain in the top of my foot from dropping a weight on it around 4 weeks before and after the massaging of my feet the pain was good. I had a change of nail colour for both my hands and feet. In terms of improvement there needs to be: Proper lighting to support with application of nail polish and outside treatments as a whole A more diverse range of colours to choose from as it was limited Proper dryers that can be used for hands and feet General: The pool and lounge area is a wonderful experience and great for getting a tan! Plus, you can get tea, drinks, snacks and small plates from the Cabana. Gym is good for keeping up with your workouts if you are a gym bunny like me. Also, there are bikes you can access for free, and I would ride around the grounds to get additional workouts, which was a brilliant experience! I felt completely safe, and I did not feel like I needed to lock all of my things up in my room. Wellbeing and hygiene - absolutely everything was super-duper clean. Customer service is incredible. Every single person I came into contact with was so warm, kind and friendly and always wanted to ensure I had everything I needed. Widi, Nila and Mr Teguh were individuals I came into contact with often and I adore them!! So grateful for the interactions we had. I also have to give a shoutout to Chrisnayanth, Nova and Agung. Thank you so much for helping me with changing my booking, so I could spend 6 nights as Alila instead of 3. Soo happy I made the decision to do so! My experience of Bali was a transformative one that has left a mark on my heart and staying at Alila contributed to that massively. The best way I can describe it is that my soul was at home in Alila, and it changed me for the better. Nova, you and your team are amazing!!!! I am truly in love with the place and I cannot wait to come back next year. Please pass on my deep gratitude and appreciation to everyone.…
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Date of stay: November 2023Trip type: Travelled solo
Value
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Room Tip: My review breaks down everything, but please feel free to reach out if you have any questions.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not only located in a gorgeous location with five star accommodations, but what sets this hotel apart is the staff. Everyone at Alila is so kind, thoughtful and helpful in a genuine way. The staff really made my trip special.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Many will find the location snd stule of the resort amazjng…. For me, our villa was a bit too close to nature and the surrounding jungle. Our ‘Lotus pond villa’ was tired, old fashioned and not well sealed to prevent nature getting in… hence interrupted sleep from very loud crickets and geckos on the ceiling and mosquito nets and behind furniture. Leaving the a.c. of the bedroom to walk past the pond to access the wc, during the night, running the gauntlet of frogs and lizards and their droppings was tiresome and the overall design was poorly conceived. The bath inset into the pond was not appealing. One night a (wolf?) snake was in it for a while… i suspect it came and went via the plughole. On one occasion the bifold doors had been left open by the cleaners, to air the room I guess but leaving our stuff accessible to the the monkeys. The resort itself has a lot of awkward steps… might be tricky for the elderly or infirm. And its quite a way from central Ubud… if thats important to you. I was disappointed with the range of food on menu… compared go our other hotels on the trip. I felt I was being bullied into eating ‘healthily’ through limited choice and small portions. Pool was great and the monkeys not a problem. …
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alila Ubud, Guest Services / Front Office at Alila Ubud
Responded 4 days ago
Dear Y2060EGandy Thank you for taking the time to share your experience at Alila Ubud. We value your feedback as it helps us to understand our guests' perspectives and continually improve our services. We understand that the proximity to nature at our resort, while often appreciated for its authenticity, may not align with everyone's preferences. Our resort's design and location, nestled within the forest, aim to offer a unique experience in harmony with the surrounding environment. The 'Lotus Pond Villa' and other accommodations are purposefully integrated into the natural landscape to provide an immersive experience, bringing our guests closer to the beauty and simplicity of Balinese nature. We acknowledge your concerns regarding wildlife encounters and the design elements of your villa. Alila Ubud strives to balance authentic natural experiences and guest comfort. Our eco-resort concept focuses on being environmentally conscious and sustainable, which sometimes differs from more conventional luxury hotels. This approach can be reflected in various aspects of our resort, including the design of our rooms and villas, our resort concept, and the local surroundings of our resort. Regarding the distance from central Ubud and the steps around the resort, we aim to provide a tranquil escape from the hustle and bustle while still offering accessibility to the town's attractions. We also want to highlight that we provide every day complimentary shuttle service to Ubud Center to all of our guests for those who are looking to explore the beauty of Ubud. We're pleased you enjoyed the pool and found the monkeys' presence unobtrusive on a deeper appreciation for our unique location's natural beauty and serenity. We truly value your patronage and feedback, and we hope that we will have the opportunity to have you here at our hillside resort again. Warm regards, Alila Ubud
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was absolutely beautiful, the pool is just as you see online. We enjoyed many hours looking at the dense jungle and even saw monkeys from our rooms balcony! About 20 minutes outside of downtown Ubud this hotel offers peace and beauty!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This place and staff were so wonderful. Yes there are mosquitoes but we’ve never felt so relaxed staying anywhere else. We got a pool villa and oh my gosh it was beautiful, clean, and comfortable. The resort infinity pool overlooking the jungle is incredible. We loved every meal and afternoon tea while staying here. The staff was all so kind and helpful. There are only 2 restaurants on site but there were plenty of food/drink choices to choose from. Breakfast menu changes daily.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed three days on our way back to the UK from Australia. Really glad we did, the staff are wonderful, all the facilities are great and you get a troupe of monkeys coming through in the morning at at tea time. Allow 2 hours to and from the airport as the traffic can be bad.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alila Ubud, Guest Services / Front Office at Alila Ubud
Responded 1 week ago
Dear bobZ8709XV, Thank you for spending three days at Alila Ubud, before you return to the UK from Australia. We are really grateful that you had an enjoyable stay. Thank you for highlighting our wonderful staff, all the great facilities and not to forget a troupe of monkeys coming through in the morning. We really appreciate your beautiful review about Alila Ubud, and wish to have another chance to welcoming you back next time. Sincerely, Nova
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very disappointed with the check in and so called upgrade, I booked a valley villa, and I arrived at 2:30pm, and the manager was so kind to upgrade us to the forest edge suite, which I didn't study this room type, I know there is one room type with the private pool, but as a guest, you will instantly agree for an upgrade of room. but unfortunately, the forest edge room was even lower range than the valley villa, as we didn't it will be something similar or bigger than the valley villa, and this room has only got a terrace for seating before enter the room, and the view is nothing compared to the valley villa. so we decided to return to our valley villa and realised our room was not ready at that time, and the time I asked was already 3pm, which is the standard time for check in. She said my room was occupied by " A royal globalist" so they requested for a late check out, but I am also a globalist, and I wasn't even request for early check in. and I never heard of "royal globalist". so she said my room will not be ready until one hour time, then I was so kind that I offered to go town and have a walk to give them enough time to prepare. then, at the end, she said my room is ready at 4pm. it was just a mess on this check in and I know Alila Ubud was so kind to prepare 2 glasses of champagne and one anniversary cake, but this check in messiness and the room is only available at 4pm was not acceptable and Alila Ubud offered nothing to make up for their mismanagement. So at the end, after I came back from the Town, I eventually check in my room at 5:30 and enjoy the Valley Villa at a very late time due to the "Royal Globalist" took away our anniversary celebration time in room. And one last word is I am also a globalist and never heard about this "Royal Globalist Program". So Alila Ubud don't need to use this way to make me feel that I am not entitled for a standard check in time. …
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alila Ubud, Guest Services / Front Office at Alila Ubud
Responded 4 days ago
Dear 785alexander, Thank you for choosing Alila Ubud and for taking the time to provide us with your valuable feedback regarding your recent stay. We genuinely understand the disappointments you encountered, particularly with the room upgrade not aligning with your expectations and the delay in accessing your Valley Villa. We know how these aspects could have impacted your overall experience, especially during such a special occasion. Regarding the reference to a 'Royal Globalist' within our loyalty program, we would like to clarify that such a tier does not exist, and we regret any confusion or miscommunication that occurred during your interaction with our team. As a valued Globalist member, your comfort and satisfaction are paramount to us. We are dedicated to delivering exceptional service to all our guests, and it's evident in this instance that we did not fully meet this commitment. Please rest assured that we take your feedback seriously, which will be instrumental in refining our service standards. We appreciate your loyalty to Alila Ubud, and it was our honor to have you here as our guest. Again, thank you for your feedback, which will be our concern for future improvement. Warm regards, Alila Ubud
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent three wonderful nights at the Alila, beautiful hotel and location. The staff are all very friendly and Personably, really lovely feeling we felt very comfortable - will definitely be returning and highly recommend Alila. Stunning view from the infinity pool and our room - very peaceful location. We didn’t want to leave. Delicious breakfast.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alila Ubud, Guest Services / Front Office at Alila Ubud
Responded 1 week ago
Dear Kelly T, It is a pleasure to learn that your three nights at Alila Ubud was wonderful. We are grateful to provide you with the personalized service and create a comfortable feeling, combined with the stunning view from the infinity pool and your room, a very peaceful location that made you hardly want to leave, as well as the delicious breakfast. Thank you for recommending us and we are very much looking forward to welcoming you back next time. Sincerely, Nova
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 179 - USD 223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alila ubud hotel gianyar, alila ubud gianyar
FORMERLY KNOWN AS
The Chedi
LOCATION
IndonesiaBaliGianyar RegencyPayangan
NUMBER OF ROOMS
74
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Claim Your ListingALILA UBUD (AU$270): 2023 Prices & Reviews (Payangan, Bali) - Photos of Resort - Tripadvisor
Frequently Asked Questions about Alila Ubud
Which popular attractions are close to Alila Ubud?
Nearby attractions include Tegalalang Rice Terrace (5.3 km), Sacred Monkey Forest Sanctuary (6.5 km), and JJ Bali (5.1 km).
What are some of the property amenities at Alila Ubud?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Alila Ubud?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Alila Ubud?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Alila Ubud?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Alila Ubud?
Conveniently located restaurants include AKAR by K Club Ubud, Ivy Cafe, and Kepitu Restaurant at The Kayon Jungle Resort.
Are there opportunities to exercise at Alila Ubud?
Yes, guests have access to a pool and yoga classes during their stay.
Does Alila Ubud have an airport shuttle?
Yes, Alila Ubud offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Alila Ubud have airport transportation?
Yes, Alila Ubud offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alila Ubud?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Alila Ubud?
The staff speaks multiple languages, including English and Indonesian.