We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Fairfield Inn Kansas City Independence

Fairfield InnUSD 113*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Fairfield Inn Kansas City Independence
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

121 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 121: English reviews
Start your review of Fairfield Inn Kansas City Independence
 Click to rate
Idaho Falls
Reviewed 4 days ago NEW

I reserved a room for the same evening via the Marriott app. It was only after I made the reservation (requiring 24 hour notice to cancel), Marriott included a note about the construction. Since I was driving I did not see the note at the bottom of the email. Upon arriving at the hotel the construction was obvious - consuming...

 Report
Helpful?
Thank Denise S
Drew D, Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for letting us know about your stay at our hotel. I apologize for the poor communication regarding the renovations at our property. We are working diligently to communicate, in as many ways as possible, with any possible guests about the construction. It is our goal to ensure your stay is clean and comfortable while we make these improvements....

Denver, Colorado
Reviewed 12 April 2017

Trip dates: 3/29- 4/1/17 Hotel was not forthcoming when I was booking that they were having major renovations to the hotel. I even thought I was upgrading from the previous hotel we stayed at Independence MO which included paying lot more for a better room and amenities. The renovations were disruptive and as a result made our Spring Break accommodations...

 Report
Helpful?
Thank robertachristine
Angela W, Area General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thanks for taking the time to provide feedback regarding your recent stay. I'm sorry the renovations taking place in our hotel left you with a negative experience as this is not our goal. I understand your frustration, and am sorry we failed you. Looking forward, we are excited to provide a highly functional space and stylish décor that meet the...

El Paso, Texas
Reviewed 4 April 2017

Do NOT stay here!! Under construction only on first floor. No lobby or breakfast room. Room floors were dingy and dirty rooms were barely adequate and I'm no diva. Old school HVAC system and cable TV is primitive. TV is small (we were watching final four). We can go to breakfast at next door hotel??? Still priced rather high compared...

 Report
Helpful?
Thank Pat P
Angela W, Area General Manager at Fairfield Inn Kansas City Independence, responded to this review

I understand you aren't looking for an apology, but we are truly sorry this experience caused you such disappointment. It is not our goal to let down any guest, and we will continue to improve moving forward. I'm sure you will be pleased with the renovation once completed, and we hope you will return. Thanks for your feedback!

Reviewed 16 February 2017 via mobile

The facilities are a bit worn, but the staff was helpful. Room near the back hall was noisy, and it could use some updating. HVAC unit thermostat was a bit off temperature-wise. The location was convenient to a few restaurants. The computer was down when I tried to check out. Was promised a copy of my bill by email, but...

 Report
Helpful?
Thank 11LoisAnn
Cara G, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for staying at the Fairfield Inn, Independence. We appreciate the nice comments you made about our staff and hot breakfast. I apologize for the issues you encountered during your stay. Please reach out to the hotel directly so your folio can be emailed to you. Thank you again and we hope you stay with us again should your...

Reviewed 1 February 2017

We took a group of college students to KC and stayed at this hotel. The staff were some of the kindest I've ever met. They kept the lobby and the pool open late so our students could enjoy them, plus they offered us hot chocolate even though we came in late at night. Our rooms were nice and there were...

 Report
Helpful?
Thank Kathy S
Reviewed 16 January 2017

staff was very nice and eager to please. the staff even cleaned the ice off all of the cars in the parking lot. very nice..had everything in the room that I needed. Housekeeping did a wonderful job. cant say anything bad about this place.

 Report
Helpful?
Thank Sheryl S
Springfield, Missouri
Reviewed 14 November 2016

I will NEVER recommend this hotel to anyone! Worst experience I've EVER had!! Room was unclean, hair in the shower, door broke to my room causing me to be locked out for over 3 hours! And the maintenance guy didn't have keys to get in it to fix it. Front desk lady was rude and unapologetic. The "hot Breakfast" was...

 Report
Helpful?
Thank mouse01616
Management response:

mouse01616 Thank you for taking the time to provide feedback over your recent stay. Please accept our sincere apology for the issues you encountered during your stay with us. We have shared your feedback with the appropriate hotel staff to ensure these issues are isolated and corrected moving forward.

Reviewed 8 November 2016

Found late and great rate Breakfast was very good and hotel was overall clean and staff was very pleasant. Easy access to major Highways and restaurants. would stay here again anytime I am in KC . two thumbs up

 Report
Helpful?
Thank Martin K
Reviewed 5 September 2016 via mobile

What can is say about this run down hole outside of the simple fact that at this hotel you are paying for the Marriott name, and nothing else. The free breakfast was pitiful, fruit that was so close to rotten it wasn't edible, 2 bland cereals, and a waffle maker. The pool was freezing and one of the smallest I've...

 Report
Helpful?
1Thank Randy B
Management response:

We appreciate you sharing your experience from your recent stay with us. I am sorry to hear your stay wasn't very enjoyable. We want all of our guest to feel comfortable and the Fairfield Inn Brand and will use your feedback to improve future stays.

Omaha, Nebraska
Reviewed 1 September 2016

Hotel has age on it and it shows. Stay at Marriott properties almost exclusively and this property has seen better days. Knowing that Fairfield is not top end of Marriott, we do expect cleanliness, comfort, and friendly service. Got two of three, most of time, but not all the time. Bed (King) was oddly broken in, felt like you had...

 Report
Helpful?
Thank husker757

47 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (34)
Viewed
Hotel & Grounds (4)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (9)
Viewed
Room/Suite (7)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Independence hotels
1.4 km away
Stoney Creek Hotel & Conference Center - Kansas City
1.9 km away
Holiday Inn Express and Suites Independence
4.9 km away
Best Western Truman Inn
Best Western Truman Inn
#5 of 18 in Independence
449 reviews
Show Prices
Show Prices
Show Prices
1.4 km away
Hilton Garden Inn Independence
Hilton Garden Inn Independence
#6 of 18 in Independence
567 reviews
1.9 km away
Comfort Suites Independence
Comfort Suites Independence
#4 of 18 in Independence
267 reviews
0.1 km away
Residence Inn Kansas City Independence
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Business and leisure guests know that Fairfield Inn Kansas City Independence is the premier choice of Independence, MO hotels. We’re conveniently located just off I-70 and 291 near many businesses and attractions. Corporate guests stay minutes from Lafarge North America, Ford, Unilever, ATK, GE Transportation and Fike. We're adjacent to Independence Center Mall and close to Independence Event Center, the Harry S. Truman Museum, and the famous Harrah's Casino. ... more   less 

Additional Information about Fairfield Inn Kansas City Independence

Address: 18700 E 37th Ter S, Independence, MO 64057-2302
Region: United States > Missouri > Independence
Price Range: $150 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Kansas City Independence 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotwire, Priceline, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your Fairfield Inn Kansas City Independence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Independence
Fairfield Independence
Independence Fairfield Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Fairfield Inn Kansas City Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
120DeniseS, 21 May 2017 | Read review
“Ask bout renovations before you book”
robertachristine, 12 Apr 2017 | Read review
“no good rooms until updated”
patp877, 3 Apr 2017 | Read review
“third floor is excellent”
172sheryls, 15 Jan 2017 | Read review
“First floor room is handy for easy coming and going.”
husker757, 31 Aug 2016 | Read review
5 of 5
Fairfield Inn
USD 113* /night
View Deal
Booking.comUSD 113
PricelineUSD 113
Hotwire.comUSD 113
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates