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This property is way past needing an upgrade. There is evidence that they have worked on it a little, then gave up. Management needs to get serious about investing in refinishing the property. Needs all new carpet and a lot more.More
Thank Jim T
Response from General M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 EastResponded 5 June 2017
Dear Jim T,
Thank you for your review, your feedback and your comments regarding your stay. It is our goal to provide the best lodging experience to our valued guests and your comments
are enlightening and revealing. We are always looking for ways to improve...More
No smoke alarm in our room. We could hear the smoke alrm in the next room chirping, as if it had a low battery. Staff and managemnet were unconcerned about fire safety issues. Their solution was to disconnect the chirping smoke detector.More
Thank Dave B
Management response:Responded 25 March 2017
Thank you for taking time to write these review and share your experience, we take comfort and safety seriously, fire department followed the inspection of safety and security of the hotel and no violation was reported, hotel is in compliance of fire and safety code...More
Flashing on billboard-hot tub and indoor pool. Checking in, sign that hot tub out of order is covered up with a map.( Check out it was uncovered)Long walk to that area,and find it's out of order. Also find that pool is filthy and had things...More
Thank Susanne C
Response from General M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 EastResponded 5 December 2016
Dear Susanne C,
Thank you for your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility...More
This location was in a convenient location for our trip. 15 minutes from the Kemper Arena in downtown Kansas City. Clean room, easy-to-use WIFI. Beds were very comfortable. Refrigerator was in the room and it was cold. Checking in was quick and the desk clerk...More
Response from General M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 EastResponded 9 November 2016
Thank you so much for this lovely review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable...More
Our room was in poor shape but it was clean and half the cost of Comfort Inn we stayed at in Kansas City the night before. The water doesn't get very hot in shower but everything else was ok. Breakfast was typical breakfast for these...More
1 Thank djking90
Management response:Responded 15 October 2016
Thank you for responding to our survey, we apologize for not meeting your needs and we would like to ask for you to come back and give us another chance. We are going to start our updating and remodeling durring the fall. Which...More
USD 63 - USD 125 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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