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Mercure Bali Legian

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Jl Legian No 328, Legian 80361 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
USD 26
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Free cancellation until 06/07/21
Hotels.com
USD 25
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Free cancellation until 07/07/21
Priceline
USD 23
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Expedia.comUSD 25
CheapTicketsUSD 25
FindHotelUSD 23
View all 13 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1670)
Room & Suite (359)
Dining (252)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 28/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Bali Legian
Updated 28/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 111 hotels in Legian
Location
Cleanliness
Service
Value
Travellers' Choice
Mercure Bali Legian, the International 4-star hotel in Legian area, is only 5 minutes walk to Legian and Kuta Beach. The hotel also features an "Ancak" restaurant and bar by the pool, Poole Bar and Lounge, a rooftop swimming pool, a ground floor swimming pool, a kids' club, a modern gym and a Bali's special Lavare spa.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Poolside bar
Rooftop bar
Kids club
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
Indonesian
2117Reviews168Q+A100Room tips
Traveller rating
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Popular mentions
geoffmark wrote a review May 2021
Melbourne, Australia327 contributions99 helpful votes
+1
Booked a couple of nights here for a short staycation but was very disappointed with the condition of the room and service received. Check in was easy and we received an upgrade to a plunge pool room but then it seems most people get this now and not because I am an Accor Plus Platinum member. The room was nice but very hot and stuffy when we walked in as air con was turned off which wasn't a great start but as we were going straight out not a big deal. Plunge pool looked a good size and the room was tastefully decorated with some interesting pieces on the walls. Returning to the hotel later it was time to use the plunge pool so tried to order a bucket of ice. Response was couldn't have 1 as the restaurant closed at 2pm so nothing was available. I understand during these times things are closed but can't even get some ice...thank goodness for gojek for delivery. Pool was nice but very sandy which I don't understand as this hotel is not close to the beach so why is there so much sand in the pool. The bure walls were covered in insect nests or dropping which wasn't a great look and not an area that I would use due to this. No food available for dinner so just ordered in as not much open so just relaxed in the room and by the pool. Breakfast was nice with a good selection of set choices but suitable for both local and western people with a couple of side choices. Service once the plates were cleared was non existent with no staff in sight so we had to go in search for someone to get another coffee. I asked at reception to have the room cleaned while we were having breakfast which didn't happen so we packed and left despite the booking being prepaid. During these difficult times I would think the hotel would want to shine and try to build some loyalty from new guests to the hotel but in this case I will never stay here again or recommend it to anyone. Shame as it's in a good location and a nice hotel.
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Date of stay: April 2021
Value
Location
Service
1 Helpful vote
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Response from Mercure Bali Legian, Guest Services / Front Office at Mercure Bali Legian
Responded 6 May 2021
Dear geoffmark, Thank you for sharing your comment online on TripAdvisor. First of all, we are pleased to have had the chance of accommodating you as our loyal guests for your stay during this time. However, it is with regret I learned that it was not entirely up to your expectations. I have noted down on your comment and I have shared this with the team as well. The team has taken appropriate measure and we are monitoring the progress accordingly. Indeed, some changes were applied at the opening hours of our restaurant and bar in this current situation. We all as a team appreciate much the feedback you shared and we believe this will help us to highlight some areas in need of improvement. Please rest assured as we take your feedback seriously. Thank you for letting us know on your feedback and we look forward to having another chance to serve you better in the future. With my best Regards Daniele Ruiu General Manager
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Ayu Gita B wrote a review Apr 2021
Denpasar, Indonesia284 contributions20 helpful votes
Our daypass experience here was awesome! Tucked away in the Legian area, the poolpass sign was easy to spot. My boyfriend and I was actually booking a visit to Sheraton Hotel, but instead I postponed it till next month because of the crowd of some groups in front of the parking area of the hotel making me not in the mood for swimming. Okay, so we moved on, and looked for something else... and here we are in Mercure. The pool was pretty standard. It’s a small pool, but inviting. The lounge chair was kinda dirty tho’ but nice. Our fish and chips taste exceptionally flavorful; the snapper tastes fresh and juicy. Shoutout to Pak Made for great service and the trainee. Huge thanks! The only downside is that we had no idea where the shower was.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Mercure Bali Legian, Guest Services / Front Office at Mercure Bali Legian
Responded 7 May 2021
Dear AyuGitab, warmest greeting from Mercure Bali Legian. thank you for taking the time to share your experience during your stay in Mercure Bali Legian. It is always a pleasure to receive positive feedback. your feedback concerning to the lounge chair has been addressed to related department. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. we are pleased that you enjoy the service provided by Pak Made and the trainee. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards I Komang Mudita front office Manager
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Win wrote a review Feb 2021
Surabaya, Indonesia5 contributions1 helpful vote
When I stayed there, only first floor rooms are opened. Few guests during the pandemic. Was upgraded to room with private pool. The hotels location is good, and the staffs are nice and accomodating. Definitely will come back.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Mercure Bali Legian, Guest Services / Front Office at Mercure Bali Legian
Responded 1 Apr 2021
Dear Happiness33147873193 warmest greeting from Mercure Bali Legian. thank you for taking the time to share your experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. warmest regards I Komang Mudita front office Manager
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esantoso wrote a review Jan 2021
Jakarta, Indonesia94 contributions75 helpful votes
Mercure Legian is one of my favorite hotel in Legian. Location is very good as it is in the center of Legian, so just within walking distance to many restaurants, bars and shops. Too bad, this time, due to covid, all crowd in Legian did not exist as most places are still close. All the staff are very friendly and special thank to bu Melisa, who is very helpful during my stay in Mercure. Room with plung pool is very nice
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Mercure Bali Legian, Guest Services / Front Office at Mercure Bali Legian
Responded 7 Jan 2021
Dear Mr. Esantoso, warmest greeting from mercure Bali Legian. thank you for taking the time to share your great experience during your stay in Mercure Bali Legian. is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one warmest regards. I Komang Mudita front office Manager
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Aaron S wrote a review Nov 2020
3 contributions
Comfortable, friendly staffs. Booked room with private plunge pool. Pool is clean and relaxing. Breakfast is delicious. They also host a bazaar during my stay. Will definitely come back again next time, thank you Mercure Bali Legian.
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Date of stay: November 2020Trip type: Travelled with friends
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Response from Mercure Bali Legian, Guest Services / Front Office at Mercure Bali Legian
Responded 29 Nov 2020
Dear Y2217LBaarons, Warmest Greeting from Mercure Bali Legian Thank you for sharing your great experience with us through TripAdvisor page. We really glad to know that our service could meet your satisfaction and turn the moments into memories. We look forward to see you again in near future. Once again, thank you and stay safe :) Best Regards, Melisa Guest Experience Manager
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PRICE RANGE
USD 47 - USD 75 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliKuta DistrictLegian
NUMBER OF ROOMS
321
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Frequently Asked Questions about Mercure Bali Legian
Which popular attractions are close to Mercure Bali Legian?
Nearby attractions include Garlic Lane (0.3 km), Ketut Art Shop 14 (0.3 km), and Teds Bar (0.3 km).
What are some of the property amenities at Mercure Bali Legian?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Mercure Bali Legian?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Bali Legian?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mercure Bali Legian?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Bali Legian?
Conveniently located restaurants include Fat Tony's, Summer Queen Bali, and Roste Restaurant.
Are there opportunities to exercise at Mercure Bali Legian?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Mercure Bali Legian have an airport shuttle?
Yes, Mercure Bali Legian offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Bali Legian?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Bali Legian offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.