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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Bali’s new exclusive boutique resort; the perfect spot to share lazy days and great food with family and friends on the blissful Island of the Gods. The Santai boasts 11 beautifully designed, luxury villas, each with a refreshing pool, spacious living and dining area, a fully-fitted kitchen and nestled in the tranquil surroundings of one of Bali's most sought-after neighbourhoods, Umalas.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
Indonesian
Location
Jl. Bumbak No. 88A Banjar Anyar Kelod, Umalas, Kerobokan 80361 Indonesia
The Santai
4.8 reviews
Getting there
Somewhat walkable
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The Santai hotel, nestled between the lively Canggu and Seminyak, is lauded for its luxurious and serene atmosphere, according to guests. Many travelers find the spacious villas with private pools to offer great value, complete with modern amenities and a tranquil vibe.
While the hotel earns rave reviews for its attentive service and immaculate cleanliness, some visitors mention occasional issues with the AC. Overall, the hotel's prime location and responsive staff make it a popular choice for a comfortable stay.
Location
Convenient
Atmosphere
Serene
Rooms
Spacious
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed
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We stayed at Santai Villas for 4 days. We had the most memorable experience with great service, extremely friendly and hospitable staff and great attention to detail by all members at Santai.
The property was beautiful, luxurious and so well maintained. It was constantly cleaned and sanitised. The housekeeping team were very efficient and would come and enquire in a timely manner as to when we wanted their services.
We stayed in a pool villa and the pool was big and sufficient for a big family and so well maintained and cleaned daily.
The property overall was so enjoyable that we didn't want to leave and just wanted to stay indoors. Nevertheless the location of the villas are very much within reachable distances to a lot of places like Canggu, Seminyak, Berawa, Uluwatu etc.
The food was delicious, prepared exactly to our liking and they really incorporated our requirements of being vegetarian.
Special shout out to the Santai team as they went out of their way to make a special occasion (Birthday) in our family a memorable one. They baked us a delicious and indulgent chocolate cake and also treated us to a beautiful floating breakfast. It was so fresh and yummy.
Overall, our stay was extremely pleasant and memorable and we will definitely highly recommend this cozy property for anyone new to Bali. And we will definitely be making our way back to the Santai Villas.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yunus Isnaini, General Manager at The Santai
Responded 18 Oct 2022
Dear Ms. Anushri, We wish to thank you for choosing The Santai as your stay during your holiday in Bali with your Family recently and appreciated very much for sharing a wonderful review posted on Trip Advisor. We are delighted to learn that you had a most memorable experience and extremely enjoyed all the facilities and great services extended by our staff, The Santai Family. You stayed in a beautiful 2-bedroom private pool villa which is very suitable for the four of you and your positive highlights are much appreciated as it is a great information to be shared hence, traveler can find references to be confident in choosing The Santai as a great destination. We keep striving for excellence to ensure delivering the utmost to our guests and definitely we look forward to welcoming you and your family back for another amazing stay in the nearest future. Thank you and with kindest regards, Yunus & The Santai Family
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We had a relaxing holiday thanks to the beautiful villa and the modest but friendly staff. The pool is large and very comfortable with fancy interiors and a water dispenser in the kitchen. The food in the dining room is very good and I am always happy to have free coffee and tea. Unfortunately, the washroom and bathroom are semi-outdoor, but the master bedroom was damp and difficult to use because the closet is also semi-outdoor.
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Date of stay: February 2025Trip type: Travelled with family
Room Tip:ムカデが多いので注意
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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This is a very nice pool villa. There was no inconvenience at all for 4 adults and 4 children to use it. There are three rooms, each with its own bathroom, and the kitchen is outdoors next to the pool. I think the pool is about 10m long. It was great for swimming. For breakfast, you can choose from a starter, main, tea, juice, etc. It tasted good and my requests were met very well. However, there was a bit of a lack of amenities nearby. I'm so fortunate to have a delicious burger place.
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Date of stay: February 2024Trip type: Travelled with family
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 4 days and were in the 3 bedroom villa. Very pretty villa, with 3 very spacious bedrooms. Its internal bathrooms are outdoors: very characteristic! The pool is quite large and knowing there were children they had an inflatable killer whale inside the pool to play with. They also gave us a really well done and super relaxing massage. Shuttle service always taken care of and even when their cars were busy they called us taxis at their expense. Their kindness is incredible! I gave 4 stars instead of 5 only because the breakfast should be improved: personally I prefer buffets where everyone decides what to taste "from the face". (But in any case it was always satisfying, even if it could be improved, especially the fresh fruit juices) Unfortunately, the area is not very convenient because you always have to move around to go to the beach and with the traffic in Bali it takes a while. But once you accept this, you feel great! Thanks again to all the staff!
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our 2nd time staying at The Santai. We had many positives with the service and friendliness of the staff. Right from check in and all the way to check out. We throughly enjoyed our cooking class with Chef Gede. He taught us 3 dishes that were delicious. The cooking demo was conducted in our villa after which we had the items prepared for our lunch. I cannot praise enough the personalised service of Chef and his staff. They were really helpful and attentive. The breakfast was also extensive and delicious.
The areas for improvement for this property - it’s looking very tired. Many things in the villa needs replacement or touch up. Our dining area is an open concept and some crockery/utensils are placed in the open for usage. I find this unhygienic as there are many insects and lizards. There was no soap detergent for us to wash the utensils. I supposed if I asked the service staff for it they would have gladly brought some for me. But I think this should automatically be placed in the villa for guests usage. I suggest reorganising the crockery in the dining area or have them covered. The rooms are also very porous especially the roof. Every morning we are woken up by scratching above the roof and all the birds chirping loudly. I think this can’t be helped unless the owners of this property invest more in sprucing up and improving the hardware.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yunus Isnaini, General Manager at The Santai
Responded 22 Jan 2023
Dear Mr/s. Roam, We wish to thank you for returning to The Santai as your stay destination for the second time during you recent holiday in Bali and we are most happy to learn that you had another amazing stay. I will pass to our team all your positive feedback with regards to their warm service and friendliness, specifically to chef Gede which has arranged for you another wonderful cooking class, great lunch and delicious and extensive breakfast selections. We appreciated your kind and constructive feedback with regards to the property improvement requirements as we may not see things that we could get from our valued guests feedback and those definitely will be followed up with required action accordingly. The beautiful space of our villa dining area is the outdoor area located just by the private swimming pool side and surrounded with greenery. It is equipped with kitchen and dining utensils which we allocated all in closed door kitchen cabinet in order to keep it hygiene and covered from outdoor exposer and dish washing soap is also provided and available inside the kitchen cabinet. We will investigate the scratching sound from the roof as you shared occur every morning in your villa, we may assume that it was from the birds, however, we will check and follow up further with the necessary action. Kindly rest assured and be advised that we have a room maintenance regular program where we close one villa for a room maintenance program and this is done consistently through out the year in order to ensure that all villa units will always be in a great shape. I am happy to share with you that we have closed the unit villa you stayed for a week in order for us to touch up and refurnish thoroughly and bring it to a top shape condition. Thank you once again and wishing you always in a great health, while we look forward to your return again for another relaxing stay at The Santai soon. With kindest regards, Yunus & The Santai Family Resort Manager
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We stayed here for two nights with our family of four (one child). The rooms are spacious, the pool is large, and it's a recommended villa for relaxing. The staff are all kind and polite. For breakfast, you can choose from a wide variety of menu items, and they will bring it to your room. We use WhatsApp to communicate with the reception, so you can contact them easily at any time. There is a cafe and a Circle K opposite the villa, which is very convenient. I would like to stay longer next time I visit Bali. However, I think it would be a problem if it becomes even more popular and it becomes harder to make reservations.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:ヴィラでのExchangeはできないです。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The villa is very large with kitchen and family room with minimum two bedroom each has bathroom also have large pool
In the lobby it also have free bike and free bycicle to catch some cafes around the villa
Finally Excellent service and also prime location near canggu, one of the best area in bali
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yongky Setyawan, General Manager at The Santai
Responded 22 Dec 2024
Dear Ricky A, Thank you for sharing your wonderful experience at The Santai Villa! We're delighted to know you enjoyed the spacious layout of our villa, complete with a well-equipped kitchen, family room, and bedrooms each with their own private bathroom. We're especially thrilled that our large pool added to your stay's comfort and relaxation. Being situated near Canggu, one of Bali's most sought-after areas, truly offers our guests the best of both convenience and charm. We hope to welcome you back to The Santai Villa for another memorable stay in the future. Yongky Setyawan - Operations Manager and The Santai Family
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Nice villa, big room space and comfortable nature stay. The entire area is clean and welcoming, Ayu in particular helped make our stay even more enjoyable with her knowledge around the area and her prompt response when needed. Lovely stay!
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yongky Setyawan, General Manager at The Santai
Responded 28 May 2024
Dear Camper50220381860, Thank you for sharing your wonderful review! We are delighted to hear that you enjoyed your stay at our villa, appreciating the spacious rooms, comfortable natural setting, and the cleanliness of the area. Providing a welcoming environment is our top priority, and it’s gratifying to know you felt at home. A special thank you for mentioning Ayu. She is indeed an invaluable member of our team, and we’re pleased that her local knowledge and prompt assistance made your stay even more enjoyable. We look forward to welcoming you back for another lovely stay in the future. Best regards, Yongky & The Santai Family Operations Manager
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The rooms were spacious, with a pool and a cool outdoor shower. Breakfast was amazing and the staff at were extremely warm and understanding. Upon learning that we were getting bitten by mosquitos, they made sure to place mosquito incense and insect repellent in our room to make our stay more comfortable. Kudos to them
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yunus Isnaini, General Manager at The Santai
Responded 31 Dec 2023
Dear 707mattiasp, I wish to thank you for sharing your fantastic experience at The Santai! We are thrilled to hear that you enjoyed your stay with us and appreciate your thoughtful feedback. It is delightful to know that you found our spacious rooms, complete with a pool and cool outdoor shower, to your liking. We strive to provide a comfortable and rejuvenating environment for our guests, and we are glad to hear that we met your expectations. We are particularly pleased that you enjoyed the amazing breakfast, our culinary team works hard to create a diverse and delicious menu to start your day on a high note. Your kind words about our staff's warmth and understanding mean a lot to us. Our team is dedicated to ensuring every guest feels valued and cared for during their stay. We are also glad to hear that our staff proactively addressed the mosquito issue by providing mosquito incense and insect repellent. Your comfort is our priority, and we appreciate your acknowledgment of our efforts. Thank you for the kudos, and we hope to have the pleasure of welcoming you back for another exceptional stay at The Santai in the future. Warmest regards, Yunus & The Santai Family General Manager
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Three of us stayed here for three nights. An Indonesian friend made the reservation, and we were very satisfied with our stay. It was a very clean, three-room villa, and the private pool was about 15m? It was huge. There were many options for breakfast, so we could enjoy something different every day. For about 2,000 yen, you can even get a floating breakfast. The staff are available 24 hours a day, and you can ask them anything on WhatsApp and they will respond immediately. They are very kind. I would definitely like to stay here again when I'm in Canggu.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Mr/s. Cambriant,
The Santai, located in Jalan Bumbak, Kerobokan, Bali, is approximately a 10 to 15-minute drive away from the nearest beach. The exact time may vary depending on traffic conditions and the specific beach you are referring to. Bali has several beautiful beaches, and some popular options near Kerobokan include Batu Belig Beach, Petitenget Beach, and Echo Beach. It's advisable to check the current traffic and road conditions before planning your journey to the beach. Walking to the beach from The Santai would take around 45 minutes to 1 hour, depending on your walking pace.
As for nearby cafes and shops, there are a variety of options in the surrounding area. Jalan Bumbak and its vicinity offer several local eateries, cafes, and convenience stores. Additionally, if you head towards the popular tourist areas such as Seminyak or Canggu, you'll find a wider selection of cafes, restaurants, shops, and boutiques. These areas are typically accessible within a short drive from The Santai.
I trust the information is sufficient and looking forward to the opportunity of welcoming you to The Santai.
Thank you and with kindest regards,
Yunus & The Santai Family
General Manager
Dear Alison C,
I wish to thank you for your interest in staying at The Santai and further to your inquiry, I am pleased to advise you that all the bedrooms are equipped with each own bathroom.
The bathroom in Master Bedroom is very spacious and also provided with a large bathtub .
I hope that this information is helpful and looking forward to the opportunity of welcoming you soon.
With kindest regards,
Yunus & The Santai Family
Resort Manager
Dear HusMatar,
We are happy to learn your interest in staying at The Santai and further to your question, we are happy to advise you that we do also provide halal food in the resort.
Kindly do not hesitate to let us know should require any other information and we look forward to the opportunity of welcoming you in the nearest future.
With kindest regards,
Yunus
Resort Manager
Dear HappyBigR19,
Thank you for your question.
Kindly be advised that we are a boutique resort with private pool villa concept with total only 11 units of villa, there is no buggy service and it is only one minute walking distance to all areas of the resort.
The lobby is only accessible with few step of stairs while there is another access as an option avoiding stairs to go to the porte-cochere without going through the lobby.
I hope that the above answer your question and kindly do not hesitate to let me know should you require any other information.
Thank you & kind regards,
Yunus & The Santai Family
Resort Manager
Dear Elaine C,
I wish to thank you for your interest in staying at The Santai.
Further to your inquiry, i am pleased to advise you that a 2-ways airport transfer are provided on complimentary basis.
Looking forward to the opportunity of welcoming you and kindly let me know if i may assist you with making your reservation.
With kind regards,
Yunus
There are more places to choose from in the Kerobokan area.
PRICE RANGE
AU$296 - AU$494 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliNorth KutaKerobokan
NUMBER OF ROOMS
11
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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