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Citrus Hotel Lonavala

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Citrus Hotel Lonavala
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600 Reviews from our TripAdvisor Community

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There are newer reviews for Citrus Hotel Lonavala
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Showing 598: English reviews
Reviewed 9 January 2017

Thanks to Front desk associate - Ms. Harpreet , Ms. Vaishali Pandey, and F & B team for having nice breakfast and especially South Indian food. I enjoyed a day which will be memorable in terms of services provided, I wish to come back again for the longer stay..

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Helpful?
Thank kirtan p
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Kirtan, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. Thanks for taking the time to share your kind words about our staff and management it's rewarding for all the hard work and dedication...

Navi Mumbai, India
Reviewed 8 January 2017 via mobile

Citrus hotels is located away from the madding crowd in Lonavala. The rooms are very small and claustrophobic. However, the food is very good and also has variety. Also the wi-fi was good. Overall pleasant experience

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Helpful?
Thank kaustavray
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Kaustav, Greetings and thank you for reviewing us on this forum. While we are happy to note that most aspects were up to your expectation, We at Citrus believe in providing warm and gracious hospitality to all our guests. Your appreciation on our food is indeed heart-warming. I have conveyed your kind words to our chef for whom...

Mumbai (Bombay), India
Reviewed 4 January 2017

I have been there with my husband on new year eve. Good ambiance, with maxi bar in room(no need to call room service every time). They organization New year gala which was simply amazing with good food and unlimited mocktail and cocktail. Pool area is good, lavish buffet breakfast.

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Helpful?
Thank BeingSakshi
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Ms. Sakshi, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. We are all about personalising your stay, exceeding you needs and making sure that you have an incredible time with us. We look forward to welcoming you back soon to...

Reviewed 3 January 2017 via mobile

Excellent service, good food, enjoyed stay. Property is well maintained. Enjoyed movies at private theatre. Children enjoyed play area Special mention about 31st party, well organised, really enjoyed party. Looking forward to visit citrus other properties.

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Helpful?
Thank Raju B
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Raju, The team and I are very very happy to receive your feedback and that you were impressed with our service and facilities. Thank you for your wonderful review of our resort. It gives us great pleasure to read that you enjoyed your stay with us and our associates delighted you. I have shared your feedback with the...

Reviewed 3 January 2017 via mobile

We stayed with 6 rooms and 13 family members... Nice Small 3 star hotel... Value for Money... Safe and Good.. Swimming pool clean and Good for Kids... Only Bathroom Towels are not good... Not able to use that towels as feathers coming out from towels... Might be Laundry fault... Otherwise Everything is perfect...

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Helpful?
Thank JaniMayank
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Mayank, Thank you for taking time to share your experience, your time and review is precious to us. I would like to thank you for taking your valuable time and effort in sharing your lovely feedback as it enables us to measure and improve our performance in our quest of providing you the best. I have noted your...

New Delhi, India
Reviewed 30 December 2016 via mobile

Pros . Excellent food: Buffet Dinner and Bfast, ala carte lunch. Entertainment: we watched movie in Pvt theatre, played pool, TT Room: upgraded us to suite room. Brilliant room, bath room with all amenities Location: inside a street. About 5 mins walk to main road. This makes it peaceful. Staff: warm and responsive. HK have wire less and reach you...

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Helpful?
Thank Gopal M
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Gopal, It was a pleasure to have you staying with us and we appreciate your time to review us on TripAdvisor. We are very happy to read your review. Your generous compliments have been shared with Mr Manish Thakare and team . They are very delighted to note that their contribution has been appreciated and recognized by you....

Reviewed 26 December 2016

Checkin was smooth and the 02 girls on reception staff and restrauant was very friendly.the room was absolute delight. Had all the ammenity required for atravel. The breakfast was great and had a great spread. Would certainly recommend to anyone travelling to Lonavala

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Helpful?
Thank payal p
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Ms. Payal, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. Your appreciation on staff is heart-warming. I have conveyed your kind words to the entire team for whom it is a great source of inspiration. We, at Citrus Hotels believe...

Mumbai (Bombay), India
Reviewed 20 December 2016 via mobile

We did visit Citrus Lonavala on 18th December 2016 for 2D/1N. It is situated near Lonavala station but little inside lanes, this can add to the plus points as it is very peaceful and quite. As we reached, hotel staff provided valet parking, welcomed us with warmth. The check in was quick as we reached perfectly on time, the room...

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Helpful?
Thank grover_somil
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Grover, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I am delighted to note that you found our hotel & services the best. It is our utmost focus to provide our guests with...

Reviewed 17 December 2016 via mobile

We stayed there for 3 nights. Pros 1. Good location. Walkable from railway station. Very near to other restaurants. 2. Staff is very helpful and candid in explaining things. 3. Rooms are nicely lit and very comforting. 4. Swimming pool is pretty cool.. although needs some cleaning. Cons 1. Buffet (for breakfast and dinner) is pretty repeatative. I suggest to...

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Helpful?
1Thank Anand V
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Anand, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. From your review, I gather that you had an excellent stay and have also taken the time to document the same on Tripadvisor. Thank you for the same.We pride ourselves...

Mumbai (Bombay), India
Reviewed 15 December 2016

Pros: - Good location, near Central Lonavala - Good rooms: clean, neat and good layout - Helpful front desk - Good food - Good interiors and nice complex - Great sleep quality Cons: - Room service was very slow on the 1st day, but they made up for it later on during the stay.

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Helpful?
Thank NIR006
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. We are happy to hear in most aspects you thoroughly enjoyed during your stay with us. We work towards increasing the bench mark for guest satisfaction and it is really important...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Region: India > Maharashtra > Lonavala
Price Range: $95 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
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Hotel Style:
#2 Family Hotel in Lonavala
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Lonavala staff and other travellers.
4 questions
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over a year ago

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Questions? Get answers from Citrus Hotel Lonavala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great & well priced then better said hotels of lonavala”
 of 5 bubbles , 7 Feb 2017 | Read review
“Please explore room once before check in to have look and feel in advance”
 of 5 bubbles atulemails, 11 Dec 2016 | Read review
“Get a room that looks towards the road”
 of 5 bubbles , 23 Nov 2016 | Read review
“Wait till new wing will be ready...”
 of 5 bubbles pmspmspms, 21 Nov 2016 | Read review
“premier rooms are very spacious”
 of 5 bubbles sunitasmith, 21 Nov 2016 | Read review
5 of 5