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Citrus Hotel Lonavala

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Citrus Hotel Lonavala
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576 Reviews from our TripAdvisor Community

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Showing 574: English reviews
Bengaluru, India
Level Contributor
6 reviews
Reviewed 3 days ago NEW via mobile

Nice Hospitality was impressed with staff support. Liked the food and live counters of chef with wide variety of continental stuff. We have reached the place in the midnight. But, the checking was very smooth, didn't feel any inconvenience (Staff were very active and helpful)

Helpful?
Thank FerozMD
Mumbai (Bombay), India
1 review
Reviewed 6 days ago NEW

I found Hotel was very good enough, rooms were also clean, food was really very good.. And we enjoy Mini -Theatre too. And best thing which we loved that was service.. Miss Vashali really make us comfort and her service at front desk is really good.. Will wish to re-vist soon..

Helpful?
Thank samudrapatil
Mumbai (Bombay), India
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

It was our first stay at Citrus Lonavala. It is located 5 min from the Main Market Area. Rooms are Spacious and Cozy and Comfortable. The Breakfast Spread is vast and delicious. One can also opt for Lunch and Dinner Buffet at 640 each all inclusive of taxes. They have a Swimming pool and Game Zone, one can also watch... More 

Helpful?
Thank Rishu84
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you very much for such a wonderful review posted on this forum and this only goes to show that the team delivered over and above your expectations..... At The Citrus Hotels, we are committed to exceeding our guest’s expectations and feedback like yours motivates us to strive harder. We believe, it is the small details which make... More 

Mumbai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

went there for my bday in the month of july was thoroughly pleased to find a place with excellent food and extremely helpful staff....they made my bday special thank you ... the rooms werent outstanding nonetheless clean

Helpful?
Thank Kristin1026
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. It gives us great pleasure to read that you enjoyed your stay with us and our associates delighted you. I have shared your feedback with the entire... More 

1 review
Reviewed 1 week ago

A 10-min walking distance from main Lonavala, this hotel is great value for money (we got a deluxe room for 3k through goibibo). The staff is friendly and helpful. The breakfast buffet had many options. The pool area and games room were fantastic. Can't think of a negative.

Helpful?
Thank Sankalp K
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Sankalp, We appreciate your time for sharing a detailed review of your stay at Citrus Hotels on TripAdvisor. I would like to thank you for taking your valuable time and effort in sharing your lovely feedback as it enables us to measure and improve our performance in our quest of providing you the best. The team and I,... More 

Mumbai (Bombay), India
2 reviews
Reviewed 1 week ago via mobile

We landed at your hotel without any reference but just saw the ratings and booked in. Our stay was very enjoyable and all the staff were very hospitable. The a la carte was very good and so was the buffet. We had a blast.

Helpful?
Thank bdsouza2010
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. D'souza, Thank you for the wonderful review. Me and my team are delighted to know that you enjoyed the stay with us. It is our continuous endeavour to deliver excellent service which meets high standards of hospitality and it is feedback such as yours which is our greatest award and motivates us to continue striving even higher for... More 

Ahmedabad, India
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

We went there in november beginning - we were couple and a 3 years old kid. Pros : 1. Hotel staff and service quality 2. Decent swimming pool along with game room and private movie theatre. 3. Nice Breakfast Cons: 1. Location bit away from main town. 2. Sub standard room interior and furnishing. We stayed in premier room. 3.... More 

Helpful?
Thank pmspmspms
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. I am happy that you liked the Pool, Staff and our service. also noted your concern on activity for adults and food pricing which i would be looking after personally to... More 

Mumbai (Bombay), India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

had a great time with family at citrus lonavala. we were a group on 10 guests. the lunch / breakfast spread was great. staff like Gaurav , sanddep, jaggu , mayur...great job guys . you all made our stay a memorable one. Excellent hospitality. look forward to visit again. only that its just away from the market place

Helpful?
Thank sunitasmith
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Ms. Sunita, Greetings and thank you for a nice review posted and for your candid feedback. Thank you for your wonderful review of our resort. It gives us great pleasure to read that you enjoyed your stay with us and our associates delighted you. I have shared your feedback with the entire team at the resort. It is feedback... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

Breakfast was really really nice I have been to Mahabaleshwar citrus too and have been visiting citrus properties often for food and drinks with frnds and really feel good to be there..inviting staff and helpful

Helpful?
Thank Shashank S
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Shashank, It was a pleasure to have you staying with us and we appreciate your time to review us on TripAdvisor. We are very happy to read your review. We are also grateful for your kind words of appreciation for the team, service, food and rooms. Our endeavour remains to continuously engage in service excellence and feedback such... More 

Pimpri-Chinchwad
Level Contributor
6 reviews
4 hotel reviews
Reviewed 3 weeks ago via mobile

Good place to hang out with family. Staff there is very Co operative silent and are very well organised special GAURAV K who was able to serve very quick and upto our satisfaction apparently chef MORSINGH & ANGAD prepared mouth watering Egg stuff had many egg food... Good services & can be recommended to friends.... Keep up the same service

Helpful?
Thank Vijay V
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Vijay, Thank you very much for taking time and posting an encouraging review of our hotel and services. We are also grateful for your appreciation of the services provided by the team. Thanks for taking the time to share your kind words about our staff and management it's rewarding for all the hard work and dedication we put... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Region: India > Maharashtra > Lonavala
Price Range: $99 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
Reservation Options:
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Hotel Style:
#2 Family Hotel in Lonavala
#6 Best Value Hotel in Lonavala
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Lonavala staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Citrus Hotel Lonavala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that looks towards the road”
 of 5 bubbles , 23 Nov 2016 | Read review
“Wait till new wing will be ready...”
 of 5 bubbles pmspmspms, 21 Nov 2016 | Read review
“premier rooms are very spacious”
 of 5 bubbles sunitasmith, 21 Nov 2016 | Read review
“go for deluxe rooms”
 of 5 bubbles AvinashD_12, 6 Nov 2016 | Read review
“First Floor rooms we have stayed”
 of 5 bubbles gauravsharma90446, 29 Oct 2016 | Read review
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