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Citrus Retreats Alleppey

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653 Reviews from our TripAdvisor Community

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Showing 645: English reviews
Kochi
Reviewed 8 February 2016

It is nice place but some improvements would be welcome. The rooms are nice and there are various sizes of the same. They are kept fairly clean. The view from the room of the lake is very relaxing with house boats and a good view of the sunrise. To get to the place a ten minute transit by boat will...

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Helpful?
1Thank oyitty
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

seattle,wa
Reviewed 6 February 2016 via mobile

We do not recommend staying at this hotel. Rooms was not clean. Grounds and hotel ( with exception of lobby) are in disrepair. Here are some pictures that illustrate the disrepair and lack of cleanliness- the broken glass table in the room, the bugs, nasty trash can, etc. There were so many bugs outside the door to our room that...

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1Thank ChrisSeattle_wa
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for taking the time to review your experience Citrus Alleppey. I offer my sincere apologies for not delivering to the level of finesse and detail you have grown to expect out of Citrus. I have read your feedback sent to my attention and have read it in utmost detail. Personalised and attentive service and food taste...

New Delhi, India
Reviewed 2 February 2016

I stayed for 2 nights and it was overall a good stay. Liked - -Excellent food quality n taste. We are veggies and the restaurant had a good variety of food esp North Indian. Can you believe my spouse liked the awesome Kadhi in middle of Kerala in this restaurant. Buffet is very reasonable also around Rs 450 per person....

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1Thank amitbhatnagar99
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

Shimla, India
Reviewed 2 February 2016

This resort is full of positive vibes. The rooms are super clean and well maintained. We were lucky to get a lake view facing room which was amazing. The breakfast buffet was surprisingly lavish and very delicious. The hotel provides a great houseboat tour to the backwaters which is a must do in Kerala. We tried local food at their...

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Helpful?
Thank subodhpnautaliya
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

New Delhi, India
Reviewed 1 February 2016

Our stay was at very short notice, having arrived at another hotel in alleppey that was inadequate. We upgraded to suite at a low cost, and were extremely impressed with the comfort, the cleanliness, and the courtesy of all the staff. Breakfast was good, and we had an evening meal which was good quality and value. We will definitely stay...

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Helpful?
Thank jessi987109
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

Chennai (Madras), India
Reviewed 31 January 2016

this was the best stay ever i had in myexperience, not because of the place, hotel or its beauty. this just because of the prople citrus have awesome, you never dissappointed for anything from the guard to the general manager all at your happiness. citrus alleppey rocks, all the very best team.........

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Thank palani c
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

Bengaluru, India
Reviewed 31 January 2016

I love this hotel, i never been this pace before. i visited first time and i am in love with this place. Hotel citrus was just awesome place. All staff was very cooperative & nice. Thanks for cooperation.

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Thank jogi163
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

Mumbai (Bombay), India
Reviewed 30 January 2016

Excellent location it is a gateway to the backwater of kerala. The lake view is excellent, the breakfast is also excellent. The staff is friendly and fairly efficient. Furthermore the rooms are well designed and are very pleasant.

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Thank psskyline
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

Thiruvananthapuram (Trivandrum), India
Reviewed 29 January 2016

I stayed here for 2 nights last weekend when visiting kerala. The rooms are excellent, we had a deluxe. The staff is the best part about this hotel. They worked out it was my other half's birthday and left a note with a cake in the room on the day. They are all very nice and couldn't be happier to...

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Helpful?
Thank sanju j
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

Kochi (Cochin), India
Reviewed 27 January 2016

great team and hospitality, compared to other hotels in Alleppey citrus is the best deal, they are giving much activities like sunset cruise free tea coffee dance during dinner,etc enjoyed well with citrus.

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Thank arun-cochi
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Restaurant
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The resort is located on national waterways surrounded with lush greenery and paddy. ... more   less 

Additional Information about Citrus Retreats Alleppey

Address: Karimba Valavu 8/504a - 504n | Alleppey - Changanassery Road, Alappuzha 688003, India (Formerly Citrus Backwater Retreat)
Region: India > Kerala > Alappuzha District > Alappuzha
Price Range: $84 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Retreats Alleppey 3.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Citrus Retreats Alleppey Kerala/Alappuzha, India
Hotel Style:
#1 Romantic Hotel in Alappuzha
#2 Business Hotel in Alappuzha
#3 Family Hotel in Alappuzha
#6 Spa Hotel in Alappuzha
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Retreats Alleppey staff and other travellers.
15 questions
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Questions? Get answers from Citrus Retreats Alleppey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First Inspect rooms before occupancy.”
muralim634, 4 Apr 2017 | Read review
“Choose near Paddy field”
pintubangalore, 2 Apr 2017 | Read review
“1. Look for a lake view room 2. Take your alcohol along”
123sanjeevc, 20 Mar 2017 | Read review
“"Rooms with seperate pool is excellent"”
prakashayyappa1988, 13 Mar 2017 | Read review
“Choose lake-view rooms”
SridharE, 14 Feb 2017 | Read review
5 of 5