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Swissotel Kunshan

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#1 of 325 Hotels in Kunshan
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380 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Santa Clara
Reviewed 18 August 2016

Mr Justin Chen (Concierge) and Mr. Fergus Mac Dewitt were very helpful. This was my first visit and stay on this hotel and hopefully won't be the last. Definitely, I will consider this hotel for my next stay if its close by t my destination.

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Helpful?
Thank 945Berto
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear 9458Berto, thank you for taking the time to comment on your stay experience with Swissôtel Kunshan. Glad to see that our team member impressed you a lot, especially Justin and Fergus for the friendly and helpful service. We are looking forward to welcome you back next time your travels take you to Kunshan. Best regards Jesper Vilsoe General Manager

Lake Geneva, Wisconsin
Reviewed 12 August 2016

I have reviewed this hotel in the past but wanted to update it to include the upgrades and improvements made over the past few months. I used to come here often on business and have recently moved to Zhenjiang, China. I still like to visit Kunshan and now stay at Swissotel for pleasure. The executive lounge is completely remodeled and...

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Helpful?
Thank LGBobO
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear LGBobO, Thank you for your on-going patronage of Swissôtel Kunshan. It is very rewarding to receive such a sincere feed-back from loyal guests such as yourself and for sure it will motivate the team to strive for further excellence. Thank you! Looking forward to welcome you back soon to Kunshan. :-) Best regards Jesper Vilsoe General Manager

Reviewed 6 August 2016 via mobile

Amazing hotel. Clean rooms. gym and swimming pool. Luxurious at reasonable price. Good breakfast options. Continental breakfast along with Chinese. Nice selection. Good location with lots of shops around

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Helpful?
Thank Rupesh M
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Rupesh M, Thank you for taking the time to comment on your stay experience. Conveniently located in the heart of the CBD next to the Kunshan TV Station, Kunshan Library and Kunshan People’s Square, Swissôtel Kunshan is an excellent starting point for guests to confidently explore the destination and all it has to offer. We are pleased to hear...

Kortrijk
Reviewed 1 August 2016

Review based on business travel experience of executive room. Very friendly and helpful staff, nicely revovated executive rooms and business lounge area. Wide variation of food in the restaurant, à la carte or buffet style.

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Helpful?
Thank btraveller2016
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear btraveller2016, On behalf of our team I would like to thank you for staying with us and sharing your outstanding experience in the Tripadvisor forum. I am thrilled to read that you enjoyed our lavish international breakfast buffet. Glad to see that you liked our new executive rooms and lounge as well. Genuine hospitality comes from the heart and...

???
Reviewed 31 July 2016

My receiver recommendation is right, the location is very convenient, and the staff's english for communication are all perfection, very good for business, also there are have the executive lounge are very nice and easy for business, which very quite and private.

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Helpful?
Thank shuchangc
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear shuchangc, thank you for taking the time sharing such a positive and motivating review following your recent stay at Swissôtel Kunshan. Conveniently located in the heart of the CBD next to the Kunshan TV Station, Kunshan Library and Kunshan People’s Square, Swissôtel Kunshan is an excellent starting point for guests to confidently explore the destination and all it has...

Reviewed 25 July 2016

I stayed at the Swissotel in June and have stayed many times in the past. It is centrally located with parks / running tracks / shopping centres / restaurants and bars all nearby. There is a real "can do" service attitude from all of the staff, everyone greets you and offers to help you. Breakfast is good, Wifi works well...

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Helpful?
Thank Iain L
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Iain L, thank you for taking the time sharing such a positive and motivating review following your recent stay at Swissôtel Kunshan. Conveniently located in the heart of the CBD next to the Kunshan TV Station, Kunshan Library and Kunshan People’s Square, Swissôtel Kunshan is an excellent starting point for guests to confidently explore the destination and all it...

Melbourne, Australia
Reviewed 18 July 2016

While the Hotel is not as new as others in Kunshan, the staff are extremely friendly, helpful and try to make you feel at home, which makes Business travel more comfortable, I enjoy going back to this Hotel each time I go to China on Business.

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Helpful?
Thank WandLSB
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear WandLSB, thank you for taking the time to comment on your stay experience with Swissôtel Kunshan. Glad to see that our team member impressed you a lot, especially for the friendly service. We are looking forward to welcome you back next time your travels take you to Kunshan. Best regards Jesper Vilsoe General Manager

Boston, Massachusetts
Reviewed 13 July 2016

Steller service. Many staff know me by name and they are very thoughtful in ensuring my stay as comfortable as can be. Room is very clean and the fitness facility (pool and gym) sets a very high bar. Would definitely come back if I visit Kunshan again.

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Helpful?
Thank alicechien1000 .
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Alice, thank you for taking the time to comment on your stay experience with Swissôtel Kunshan. We are pleased to hear that you enjoyed our service and facilities as well as the personal recognition by our team members. It was a pleasure meeting you and your family and we are looking forward to welcome you back next time your...

San Jose, California
Reviewed 17 June 2016

A very nice hotel, especially the stuff who always treat you as their friends or even like family members. After my wife and son stay here with me for a weekend, they told me they now know why I like to travel and stay in this hotel.

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Helpful?
Thank J_Yang2015
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear J_Yang2015, thank you for taking the time sharing such a positive and motivating review following your recent stay at Swissôtel Kunshan. Glad to learn that our vision for the hotel, “Being recognized for providing Swiss hospitality and design in the most recognized business hotel in Kunshan while providing a home away from home for a short period of time”,...

Rapperswil, Switzerland
Reviewed 16 June 2016

Breakfast buffet is excellent. Fresh bread (as from Swiss bakery) every day. Coffee and Cappuccino as in Europa. Have not used Spa and Gym … but both available. Free Wifi in the whole Hotel. No constant Log-in required. It is just ON. Very friendly staff.

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Helpful?
Thank hpsrajowa
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear guest, on behalf of our team I would like to thank you for staying with us and sharing your outstanding experience in the Tripadvisor forum. I am thrilled to read that you enjoyed our lavish international breakfast buffet, including our authentic breads and coffees. Good functioning internet is a MUST in this day and age and happy that our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Being a luxurious international hotel, business and leisure travellers will find comfort in its exclusive facilities combined with the quality, efficiency and reliability that is synonymous with Swiss hospitality. ... more   less 

Additional Information about Swissotel Kunshan

Address: No.387 Qianjin Middle Road, Kunshan 215300, China
Region: China > Jiangsu > Kunshan
Price Range: $131 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Kunshan 4.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Swissotel Kunshan Hotel Kunshan
Swissotel Hotel Kunshan
Hotel Style:
#1 Business Hotel in Kunshan
#1 Spa Hotel in Kunshan
#1 Luxury Hotel in Kunshan
#3 Best Value Hotel in Kunshan
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Kunshan staff and other travellers.
3 questions
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4 months ago
Tomball, Texas

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Questions? Get answers from Swissotel Kunshan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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