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Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way

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Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way
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45 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Aiken, South Carolina
Reviewed 26 October 2016 via mobile

There is truly nothing I saw while there that is nice about this hotel. EXCEPT the lovely desk attendant. She was delightful. But that doesn't help the fact that there is no elevator to get floor to floor, paint is peaking off the ceilings, cabinets have the finish stripped off the wood, the furniture looks like it was purchased used...

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Helpful?
Thank CEGDESIGN
Manager_11525, Manager at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that you did not enjoy your recent stay. I am happy to hear that our staff was friendly and accommodating. I really appreciate you bringing the issues you mentioned to our attention. If you have any additional feedback, please reach out to me at gwa@extendedstay.com. In the meantime,...

Raleigh, North Carolina
Reviewed 15 October 2016

Summary: A decent value overall in the budget hotel class, provided that you shop for appropriate discounts first (price is not competitive at full list price). I found the property to be a little bit sad and worn. - Next to Celebration Station, which has go-karts. As you can imagine, the go-karts have a lawnmower-type of engine. The go-kart track...

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Helpful?
Thank dyingculture
Manager_11525, Manager at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our parking lot was dirty upon your arrival. When possible, we like to assign rooms on the back of the building so that the go-cart noise from...

Church Hill, Tennessee
Reviewed 30 August 2016 via mobile

Very clean, very friendly staff. The beds were comfortable. Pet friendly hotel with a nice pet walking area which was right across from our room. The kitchen was nice and clean. The water pressure in the shower was great.

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Helpful?
Thank Ginger R
Manager_11525, Manager at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am more than pleased to see you were able to enjoy our pet-friendly hotel and found the fully equipped kitchen in your room to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again...

Durham, North Carolina
Reviewed 18 August 2016

I was there in Greensbo, NC on an long term project and had a good experience during the year I stayed. Second floor facing the highway was a bit noisy so I asked the front desk for a room downstairs facing the parking lot and that was a day and night difference.

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Helpful?
Thank Pieter A
Manager_11525, Manager at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, responded to this review

Thank you for taking the time to write a review. I am glad you were accommodated so well during your stay and that you were able to have an excellent experience. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Apex, North Carolina
Reviewed 27 June 2016

The staff is SO nice. When we first got there, our room looked like it had been almost broken into, like the door was being kicked in, so the door didnt close properly. The staff said that it was warped, and immediately got us a new room. But that just really sketched me out. The grab and go breakfast was...

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Helpful?
Thank Mlthayer5
Manager_11525, Manager at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with the responsiveness and kindness of our associates. I am sorry that there was an issue with your door, tv, and internet. I will have our maintenance team address this issue. Thank you again for your review. It would be our...

Florence, South Carolina
Reviewed 17 May 2016 via mobile

While this hotel had great front desk clerks, I will not return. One of the clerks even suggested a way I could get a cheaper rate in the future. She said to check their site versus other online sites. It may be slightly cheaper. The bed was also very comfortable. It was conveniently located next to the interstate, Celebration Station,...

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Helpful?
Thank JustMali
Manager_11525, General Manager at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, responded to this review

Thank you for sharing your experience with us. I appreciate your kind comments about our staff; however, I sincerely apologize that your stay was not to our company’s high standards. I discussed your comments with the team, and we are making sure we are properly implementing our quiet hours as well as reviewing our room inspection procedures. Additionally, I am...

A TripAdvisor Member
Level Contributor
9 reviews
6 hotel reviews
2 helpful votes
Reviewed 8 March 2016 via mobile

Hotel is OK when on a budget. However didn't like the fact that we had a 20% discount and was still charged the full cost for 2 days. We were told when we check out we would get the difference back. Seems like it defeats the purpose of a discount if u don't get the discount up front. Limited channels...

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Thank A TripAdvisor Member
Manager_11525, General Manager at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the billing issues you experienced. I will be sure to share this feedback with our reservations team as well as our front desk staff. Still, I am glad to read that you had a satisfactory stay overall. Your feedback...

Reviewed 1 July 2015 via mobile

My family needed a hotel due to plumbing issues at our home! We decided to go here b/c we have stayed before. The checkin lady Charnell asked did we want smoking on non-smoking I have young children so I say non.She gets us rooms side by side and we proceed to our rooms! The check in area looks ok, so...

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5Thank Almurp
tampa
Reviewed 1 July 2015

This hotel has seen better days. When we arrived the room smelled of smoke, so we changed rooms. The new room didn't smell, well not of smoke. There was a hole from someone punching the bathroom door, there was mold around the bathroom tub, and when we turned on the refrig, it leaked all over the floor. The other doors...

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1Thank elmer_99
Manager_11525, General Manager at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear about the room conditions you experienced. Please accept my apology. I discussed your comments with the team, and we are taking care of the mentioned maintenance issues and will be thoroughly inspecting rooms to ensure your experience is not...

Greensboro, North Carolina
Reviewed 20 May 2015

We got a room on the ground level. The room had a weird smell, and the A/C body was not fixed properly. On the plus side, the beds were comfortable, and the WiFi was decent. The best part was the staff, they helped us with all our requests quickly and made our stay here very pleasant. The hotel is located...

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Helpful?
1Thank Hemant T
Manager_11525, General Manager at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that the AC unit in your room was not functioning properly. Still, I truly appreciate your comments regarding our staff and how they were able to accommodate your needs. Once more, thank you for posting your review. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way

Address: 4317 Big Tree Way, Greensboro, NC 27409-2734
Region: United States > North Carolina > Greensboro
Price Range: $75 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Extended Stayamerica Greensboro-Wendover Ave Hotel Greensboro
Extended Stay Greensboro
Greensboro Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way staff and other travellers.
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Questions? Get answers from Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the side furthest from celebration station due to go-kart noise.”
 of 5 bubbles dyingculture, 14 Oct 2016 | Read review
“take an room facing the parking lot if you are an light sleeper”
 of 5 bubbles 852pietera, 17 Aug 2016 | Read review
“choose a room around back, and pray.”
 of 5 bubbles elmer_99, 30 Jun 2015 | Read review
“Definitely ask for a room away from the go-cart track.”
 of 5 bubbles N5712NXpauls, 6 May 2015 | Read review
“Make sure you ask stay stay away from the go-karts”
 of 5 bubbles johnjW9237QC, 5 Jan 2015 | Read review
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