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03/12/2017 04/12/2017
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    The Edgewater Hotel

    402 River Rd, Gatlinburg, TN 37738-3200
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    03/12/2017 04/12/2017
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     3 people are viewing this hotel
    USD 112*
    USD 103*
    SAVE USD 9
    USD 112*
    USD 103*
    Traveller (258)
    Room & Suite (133)
    Pool & Beach (28)
    Gatlinburg Inn
    963 reviews
    #6 of 77 hotels in Gatlinburg
    0.1 km
     
    Hilton Garden Inn Gatlinburg Downtown
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    Crossroads Inn and Suites
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    Overview
    • Excellent33%
    • Very good38%
    • Average17%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “parking garage” (81 reviews)
    “the river” (92 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Private Balcony
    2.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (998)
    There are newer reviews for The Edgewater Hotel
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    371 - 375 of 995 reviews

    Reviewed 27 June 2015 via mobile

    Ok. So first we were at the Glenstone lodge. Stayed there 3 nights and decided to get a lil closer to the downtown location. Worst mistake I've ever made. It took forever to book in. They failed to mention that they had all kinds of...More

    2  Thank Justin W
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 28 June 2015

    Thank you for taking the time to reveiw your recent stay at the Edgewater. I appreciate all your comments and concerns. I apologize for the situation you found yourself in while you were here during your honeymoon. Yes, we did have a large group here...More

    Reviewed 25 June 2015

    This hotel is dated, but was to be expected when looking at pictures and outside of hotel. We only stayed one night for business. Front Desk was nice. Elevators were the slowest on planet. Parking Garage was only for MINI CARS.. Could be a much...More

    1  Thank TNChic615
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 26 June 2015

    Thank you for reviewing your recent stay at the Edgewater. I appreciate the honesty in your comments and concerns. We do have on going renovations and up grading to our hotel. We just finished carpet replacement in our hallways and meeting spaces and will begin...More

    Reviewed 25 June 2015 via mobile

    I visited for a weekend with my family. I got a high level room with a river view (Beautiful) plus I had a good view of the space needle! Much of the hotel had a stale smell and could use a good spring cleaning but...More

    2  Thank awatkinss
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 26 June 2015

    Thank you for posting regarding your recent stay at the Edgewater. I'm glad that you enjoyed your stay, but I sincerely apologize for any rudeness you encountered by one of our employees, I will address this with our Executive Housekeeper. Thank you for choosing the...More

    Reviewed 24 June 2015

    Recently stayed here for a family reunion and was very disappointed in this hotel. The hotel is very worn and in need of some serious repairs. There are cobwebs on many of the curtains and light fixtures. The front of the hotel has many glass...More

    3  Thank Julie S
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 24 June 2015

    Thank you for taking the time to review your recent stay at the Edgewater. I appreciate all of your comments and concerns. I will mention that we just completed the cleaning of the front glass of our hotel. It does get dirty quickly, so we...More

    Reviewed 23 June 2015

    First off we booked four nights here two months in advance along with my parents. We called the toll free number on their personal website. Told them we wanted a room facing the river and a room that was next to our parents. They took...More

    9  Thank bdunphy59
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 24 June 2015

    Thank you for your honesty with regards to your stay at the Edgewater. I am sincerely sorry for the issues you had while you were here. In reviewing the information regarding your stay, the contact information you had was not directly with our hotel. It...More

    Gatlinburg Inn
    963 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • USD 88 - USD 480 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Gatlinburg
    • #20 Romantic Hotel in Gatlinburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Orbitz, Cancelon, TripOnline SA, getaroom.com and Cheap Tickets so you can book your The Edgewater Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    Add Photo Photos
    Traveller (258)
    Room & Suite (133)
    Pool & Beach (28)
    Dining (18)
    Hotel & Grounds (169)
    Bathroom (14)
    Family and Play Areas (4)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    Carolyn T
    9 October 2017|
    AnswerShow all 4 answers
    Response from M M | Reviewed this property |
    they are correct...no pets allowed.
    0
    Votes
    mrsschnegg
    7 October 2017|
    AnswerShow all 7 answers
    Response from Kitten137 | Reviewed this property |
    mrsschnegg I'm sending you a correction! The indoor/outdoor pool is open year round. It just closes at 11pm every night. There's no way to partition it off. I hope you enjoy your stay. It's a great hotel. Service is great... More
    1
    Vote
    Room Tips
    "River Front rooms also have a few of the town."
    Read review
    "river view"
    Read review
    "7th or 8th floor City View"
    Read review
    "Ask for the 7th or 8th floor city view."
    Read review
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