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The Edgewater Hotel

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Traveller (282)
Room & Suite (157)
Pool & Beach (33)
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Overview
  • Excellent33%
  • Very good38%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,039)
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Traveller rating
346
369
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LanguageEnglish
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Show reviews that mention
All reviewscontinental breakfastparking garagemysterious mansionelevators were slowthe riverthe indoor outdoor poolwithin walking distancemountain sideyogurtthe main stripbiscuits and gravysmall balconywould stay here againgreat place to staythe room was nicespace needlerooms were very clean
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351 - 355 of 1,036 reviews
Reviewed 6 October 2015

High rise hotel, located near center of town on the river with white water to lull you to sleep or awake. Balconies over look river or forest. Pool is a combined indoor - outdoor pool. Easy walk to Parkway. Older hotel, reasonably priced, and exceptionally...More

1  Thank Jim S
Response from joann001, Front Office Manager at The Edgewater HotelResponded 7 October 2015

Thank you for reviewing your recent stay at the Edgewater. I'm glad your stay was enjoyable and we offered you excellent customer service. We appreciate your patronage and look forward to hosting you again when travel plans bring you back to the Gatlinburg area. Best...More

Reviewed 1 October 2015 via mobile

Very clean rooms, nice staff. Stayed 2 days and do not have one complaint. Within walking distance of the parkway. Parking garage, indoor pool and Continental breakfast. Would definitely stay here again.

Thank Shelley M
Response from joann001, Front Office Manager at The Edgewater HotelResponded 3 October 2015

Thank you Shelley for reviewing your stay at the Edgewater. I appreciate your comments and your patronage. We hope to host you again soon when travel plans bring you back to the Gatlinburg area. Best Regards,

Reviewed 28 September 2015 via mobile

Great hotel and a great location. Nice view of the river from the balcony. Reasonable price. We have been coming here every fall for about 6 years. Free waffles for breakfast. If you stay 3 times you get a free night. Best value for the...More

1  Thank Courtney G
Response from joann001, Front Office Manager at The Edgewater HotelResponded 29 September 2015

Thank you for choosing the Edgewater as your hotel of choice. We appreciate your patronage and your positive comments regarding your stay. We look forward to hosting you again when you are next in the Gatlinburg area. Best Regards,

Reviewed 26 September 2015 via mobile

A reasonably priced older high rise hotel that sits nestled in the heart of Gatlinburg! Covered parking, small balconies, restaurant on site. Rooms are in need of an update, but quiet and very clean.The items that make you want to return are the friendly staff,...More

1  Thank Bobbi58
Response from joann001, Front Office Manager at The Edgewater HotelResponded 29 September 2015

Thank you for taking the time to review your recent stay at the Edgewater. I'm glad you enjoyed your anniversary and I appreciate your comments and will pass them on to our staff. We look forward to hosting you again when travel plans bring you...More

Reviewed 25 September 2015

Stayed here one night for our 8 year anniversary.Nice clean hotel with a lot of amenties. Perfect location located behind the main strip and next to the aquarium. Friendly staff eager to help. Will definitely stay here again.More

Thank Matthew W
Response from joann001, Front Office Manager at The Edgewater HotelResponded 26 September 2015

Thank you for reviewing your recent stay at the Edgewater. I'm delighted you enjoyed your stay and Happy Anniversary to you and your wife. To bad you only had one night. Perhaps you can visit Gatlinburg and the Great Smoky Mountains again soon for a...More

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Best Value Properties in Gatlinburg, TN
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 109 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 109 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (282)
Room & Suite (157)
Pool & Beach (33)
Dining (20)
Amenities (6)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
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seeingusa
21 April 2018|
AnswerShow all 6 answers
Response from Ruth H | Reviewed this property |
The hotel does have a parking problem. Even though they have attempted to park vans on one level and compacts on another there is no way to enforce that or to determine the number of each that will be needed. Also, if you... More
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DRAW23
2 April 2018|
AnswerShow all 4 answers
Response from wkrispin | Reviewed this property |
They do not have a laundry or laundry service. I called and asked them this morning. Do not know about any laundromats in Gatlinburg.
0
Votes
Room Tips
"Only stay on the top or bottom floor. Elevators are worthless here."
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"Request a high floor so you can make it down the elevator! The creekview rooms have amazing views of the..."
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"Just get there early to find a parking space"
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"For the best view request a room on the 7th or 8th floor on the "river side""
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