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The Edgewater Hotel

1,021 reviews
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Traveller (274)
Room & Suite (150)
Pool & Beach (33)
Overview
  • Excellent33%
  • Very good38%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (1,021)Write a Review
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Traveller rating
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LanguageEnglish
341
367
178
85
47
Show reviews that mention
All reviewscontinental breakfastparking garagemysterious mansionelevators were slowthe riverthe indoor outdoor poolwithin walking distanceyogurtrooms were cleanmountain viewbiscuits and gravysmall balconythe main stripwould stay here againthe room was nicegreat place to stayspace needle
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331 - 335 of 1,018 reviews
Reviewed 6 October 2015

"Wonderful weekend visit to Gatlinburg, staying at the charming & well staffed Edgewater hotel!! Great rooms, great service, great food, along with clean and modernized rooms!! The Edgewater hotel is within "walking distance" of all of Gatlinburg's major attractions!! There is also the charm of...More

Thank Steve S
Response from joann001, Front Office Manager at The Edgewater HotelResponded 7 October 2015

Thank you for commenting on your recent stay at the Edgewater. I'm glad you enjoyed our location and convenience to downtown Gatlinburg, I will pass on your comments to our staff and we hope to see you again when you are next in the Gatlinburg...More

Reviewed 6 October 2015

High rise hotel, located near center of town on the river with white water to lull you to sleep or awake. Balconies over look river or forest. Pool is a combined indoor - outdoor pool. Easy walk to Parkway. Older hotel, reasonably priced, and exceptionally...More

1  Thank Jim S
Response from joann001, Front Office Manager at The Edgewater HotelResponded 7 October 2015

Thank you for reviewing your recent stay at the Edgewater. I'm glad your stay was enjoyable and we offered you excellent customer service. We appreciate your patronage and look forward to hosting you again when travel plans bring you back to the Gatlinburg area. Best...More

Reviewed 1 October 2015 via mobile

Very clean rooms, nice staff. Stayed 2 days and do not have one complaint. Within walking distance of the parkway. Parking garage, indoor pool and Continental breakfast. Would definitely stay here again.

Thank Shelley M
Response from joann001, Front Office Manager at The Edgewater HotelResponded 3 October 2015

Thank you Shelley for reviewing your stay at the Edgewater. I appreciate your comments and your patronage. We hope to host you again soon when travel plans bring you back to the Gatlinburg area. Best Regards,

Reviewed 28 September 2015 via mobile

Great hotel and a great location. Nice view of the river from the balcony. Reasonable price. We have been coming here every fall for about 6 years. Free waffles for breakfast. If you stay 3 times you get a free night. Best value for the...More

1  Thank Courtney G
Response from joann001, Front Office Manager at The Edgewater HotelResponded 29 September 2015

Thank you for choosing the Edgewater as your hotel of choice. We appreciate your patronage and your positive comments regarding your stay. We look forward to hosting you again when you are next in the Gatlinburg area. Best Regards,

Reviewed 26 September 2015 via mobile

A reasonably priced older high rise hotel that sits nestled in the heart of Gatlinburg! Covered parking, small balconies, restaurant on site. Rooms are in need of an update, but quiet and very clean.The items that make you want to return are the friendly staff,...More

1  Thank Bobbi58
Response from joann001, Front Office Manager at The Edgewater HotelResponded 29 September 2015

Thank you for taking the time to review your recent stay at the Edgewater. I'm glad you enjoyed your anniversary and I appreciate your comments and will pass them on to our staff. We look forward to hosting you again when travel plans bring you...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 99 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 99 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (274)
Room & Suite (150)
Pool & Beach (33)
Dining (20)
Amenities (6)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Carolyn T
9 October 2017|
AnswerShow all 4 answers
Response from M M | Reviewed this property |
they are correct...no pets allowed.
0
Votes
mrsschnegg
7 October 2017|
AnswerShow all 7 answers
Response from Kitten137 | Reviewed this property |
mrsschnegg I'm sending you a correction! The indoor/outdoor pool is open year round. It just closes at 11pm every night. There's no way to partition it off. I hope you enjoy your stay. It's a great hotel. Service is great... More
1
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Room Tips
"Just get there early to find a parking space"
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"For the best view request a room on the 7th or 8th floor on the "river side""
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"Rooms facing the street offer a better view."
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"make sure you get on the top floor and front side if you want a view."
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