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The Edgewater Hotel

0.6 km from Gatlinburg centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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Apr 9 Apr 10
1 room, 2 adults, 0 children
USD 103*
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402 River Rd, Gatlinburg, TN 37738-3200
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09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    All reviews continental breakfast parking garage the river edge water the indoor outdoor pool within walking distance room was clean yogurt mountain view small balcony biscuits and gravy the main strip space needle the rooms were nice great place to stay the location is perfect mini fridge tubs aquarium mountainside
    Reviewed 31 October 2014

    Mu husband and I stayed in the Edgewater Hotel in October, 2014. We could not have been more pleased with the room, the staff and the service. Our room was lovely and well stocked with all the necessary needs. The beds were comfortable and the...More

    Helpful?1
    Response from joann001, Front Office Manager at The Edgewater Hotel

    Thank you for choosing the Edgewater for your October stay. I'm glad your stay was enjoyable and will pass on your comments to Lisa and the rest of our staff. We appreciate your patronage and look forward to seeing you again when you are next...

    Reviewed 30 October 2014

    We stayed for the weekend at the Edgewater Hotel, Gatlinburg, TN. It was over all a wonderful stay. The Staff was friendly. The rooms were clean and smelled really nice. Beautiful balcony view. The pool and hot tubs were very nice. The only disappointments were...More

    Helpful?1
    Response from joann001, Front Office Manager at The Edgewater Hotel

    Thank you for your review of your stay at the Edgewater. I appreciate your comments and look forward to hosting your family again when travel plans bring you back to the Gatlinburg area. Best Regards,

    Reviewed 27 October 2014 via mobile

    We were overall pleased. The hotel is clean. You can actually walk on the carpet without shoes if you'd like. I'm a germ freak so I don't really do that but I did touch it once and it actually felt like carpet and not crusty...More

    Helpful?3
    Response from joann001, Front Office Manager at The Edgewater Hotel

    Thank you for taking the time to review your recent stay at the Edgewater. Your positive comments were appreciated and I will pass on your remarks to our staff. We look forward to hosting your family again when travel plans bring you back to Gatlinburg....

    Reviewed 22 October 2014

    My husband and I went here for a little mini vacation. Check in was non-eventful. I can't say anyone at the front desk seemed happy to be there. We thought a room with a jacuzzi tub and fireplace sounded great. Well,,,,it was ok. Know that...More

    Helpful?2
    Response from joann001, Front Office Manager at The Edgewater Hotel

    Thank you for taking the time to review your recent stay at the Edgewater. We appreciate your comments and hope you will consider us for a future stay when you are next in the Gatlinburg area. Sincerely,

    Reviewed 22 October 2014

    I held a state organization meeting here recently. I have never experienced better service of any sort from staff. It did not matter if it was from management, cleaning staff, av help, or catering. Great service, food, pricing and as I said staff. I would...More

    Helpful?2
    Response from joann001, Front Office Manager at The Edgewater Hotel

    Thank you for taking the time to review your recent stay at the Edgewater. We appreciate the opportunity to host your group and thank you for your positive comments. I hope to see you again for a group conference or when family plans bring you...

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
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    Photos
    Hotel & Grounds (43)
    View from Room (42)
    Room/Suite (34)
    Dining (15)
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    Questions & AnswersAsk a question
    redd41885
    Hi, In one of the reviews it said the pool area and fitness room were closed for renovations due to smoke damage. I was planning a visit over Easter, will both be open by then? Thanks, Colleen
    24 March 2017|
    Answer Show all 2 answers
    Response from joann001 | Property representative |
    Yes, they will. The fitness center and the indoor pool are now open. We still have a small amount of work on the outside area, but the inside is open with hot tubs and pool ready to go! Thanks for your question and we look... More
    0
    Votes
    JLCA1995
    When was the last time that the guest rooms were completely renovated?
    20 March 2017|
    Answer Show all 4 answers
    Response from joann001 | Property representative |
    Thank you for your question. We had a complete room renovation in 2009. We are continually renovating different areas of the hotel each year. We will be replacing the drapes in all of our rooms this summer. We have just... More
    2
    Votes
    Chris B
    Would it be possible to get a room overlooking Mysterious Mansion?
    16 March 2017|
    Answer Show all 5 answers
    Response from Stan R | Reviewed this property |
    I am not sure if a room overlooks it. But you can get a room on that end of the motel where you can see it.
    0
    Votes
    Room Tips
    "Jacuzzi rooms do not have river views, only woods views."
    FayeLee123, 5 days agoRead review
    "We liked the room by the river and faced downtown."
    kfs2469, 6 days agoRead review
    "Odd numbered rooms face the main drag of town."
    susan s, 23 days agoRead review
    "Best view is street side, but garbage trucks early in the morning are loud."
    MikeRSM, 1 month agoRead review
    "Upper floors on the creekside provide great views"
    K K, 1 month agoRead review
    "Get a front room over looking the stream and Gatlinburg for the view and higher up is quieter."
    Doug J, 3 months agoRead review
    "Ask for a river view the hotel backs right up to the mountain its dark on the balcony at night nothing a..."
    Tamara S, 4 months agoRead review
    "ask for a River view"
    DW1Louisville, 4 months agoRead review
    "Don't asked for a room close to the elevator because we did asked for one and they put us completely at..."
    Linda Z, 4 months agoRead review
    "We like the river side, but I think the mountain side has jacuzzis!"
    Joe B, 4 months agoRead review
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