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The Edgewater Hotel

0.6 km from Gatlinburg centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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Apr 9 Apr 10
1 room, 2 adults, 0 children
USD 103*
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402 River Rd, Gatlinburg, TN 37738-3200
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09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    All reviews continental breakfast parking garage the river edge water the indoor outdoor pool within walking distance room was clean yogurt mountain view small balcony biscuits and gravy the main strip space needle the rooms were nice great place to stay the location is perfect mini fridge tubs aquarium mountainside
    Reviewed 6 days ago

    Hotel may need some updating, but it was completely adequate for our stay. We had a jacuzzi room witha queen bed. Room was very good size with a balcony, fridge, and microwave. Bathroom was a little small, definitely one person at a time. Room was...More

    Helpful?0
    Response from joann001, Front Office Manager at The Edgewater Hotel

    Thank you for choosing the Edgewater for you stay during your time in Gatlinburg. I'm glad you enjoyed your room and our staff was friendly and attentive. I apologize for the parking. It can be a bit tough when we are sold out. Thank you...

    Reviewed 1 week ago

    We stayed at the Edgewater Hotel earlier this month. It is a great location to downtown. The rooms were clean, bed was comfortable, but does need some updating. Due to the fire, there was a lot of construction noise in the early morning. The breakfast...More

    Helpful?0
    Response from joann001, Front Office Manager at The Edgewater Hotel

    Thank you for commenting regarding your recent stay at the Edgewater. I apologize for any inconvenience you experience with the noise. We have been renovating our pool area and adding a new roof to that area as well. We are hoping to have everything completed...More

    Reviewed 1 week ago

    we stayed in this hotel for the weekend, and all I can say is that this is the worst experience ever. The hotel is very outdated, the moment you step in the hotel you can smell a bad odor from the old carpet. The rooms...More

    Helpful?1
    Response from joann001, Front Office Manager at The Edgewater Hotel

    Thank you for reviewing your recent stay at the Edgewater. I sincerely apologize for your dissatisfaction with your stay. It sounds as though you had a mountain side room which unfortunately does not face the city and the view is not always the best. Our...More

    Reviewed 1 week ago via mobile

    Pro: Great location within walking distance. Free parking. Free standard breakfast. Clean rooms. Old-school arcade. Affordable. Cons: pool under renovation due to fire. Exercise room is bare bones, but also currently closed. Very tight parking, but plentiful. Stairs are way off the beaten path (if...More

    Helpful?0
    Response from joann001, Front Office Manager at The Edgewater Hotel

    Thank you for commenting regarding your recent stay at the Edgewater. I apologize that our pool area is still being renovated. We are looking forward to having it back open this week-end.(Saturday) The exercise room will also be re-opened this week-end. Thank you for your...More

    Reviewed 1 week ago

    My wife and I were just there and really enjoyed our two day getaway. The room was nice and clean! All the staff we came in contact with were very nice and super helpful. It is located on the river and Gatlinburgs main street is...More

    Helpful?1
    Response from joann001, Front Office Manager at The Edgewater Hotel

    Thank you for your review of your recent stay at the Edgewater. I'm glad your enjoyed your visit and look forward to hosting you again when you are next in the Gatlinburg area. Best Regards,

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    Photos
    Hotel & Grounds (43)
    View from Room (42)
    Room/Suite (34)
    Dining (15)
    Nearby
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    Questions & AnswersAsk a question
    redd41885
    Hi, In one of the reviews it said the pool area and fitness room were closed for renovations due to smoke damage. I was planning a visit over Easter, will both be open by then? Thanks, Colleen
    24 March 2017|
    Answer Show all 2 answers
    Response from joann001 | Property representative |
    Yes, they will. The fitness center and the indoor pool are now open. We still have a small amount of work on the outside area, but the inside is open with hot tubs and pool ready to go! Thanks for your question and we look... More
    0
    Votes
    JLCA1995
    When was the last time that the guest rooms were completely renovated?
    20 March 2017|
    Answer Show all 4 answers
    Response from joann001 | Property representative |
    Thank you for your question. We had a complete room renovation in 2009. We are continually renovating different areas of the hotel each year. We will be replacing the drapes in all of our rooms this summer. We have just... More
    2
    Votes
    Chris B
    Would it be possible to get a room overlooking Mysterious Mansion?
    16 March 2017|
    Answer Show all 5 answers
    Response from Stan R | Reviewed this property |
    I am not sure if a room overlooks it. But you can get a room on that end of the motel where you can see it.
    0
    Votes
    Room Tips
    "Jacuzzi rooms do not have river views, only woods views."
    FayeLee123, 6 days agoRead review
    "We liked the room by the river and faced downtown."
    kfs2469, 6 days agoRead review
    "Odd numbered rooms face the main drag of town."
    susan s, 24 days agoRead review
    "Best view is street side, but garbage trucks early in the morning are loud."
    MikeRSM, 1 month agoRead review
    "Upper floors on the creekside provide great views"
    K K, 1 month agoRead review
    "Get a front room over looking the stream and Gatlinburg for the view and higher up is quieter."
    Doug J, 3 months agoRead review
    "Ask for a river view the hotel backs right up to the mountain its dark on the balcony at night nothing a..."
    Tamara S, 4 months agoRead review
    "ask for a River view"
    DW1Louisville, 4 months agoRead review
    "Don't asked for a room close to the elevator because we did asked for one and they put us completely at..."
    Linda Z, 4 months agoRead review
    "We like the river side, but I think the mountain side has jacuzzis!"
    Joe B, 4 months agoRead review
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