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    Brookside Resort

    463 E Parkway, Gatlinburg, TN 37738-4904
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Room & Suite (280)
    Pool & Beach (37)
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    Overview

    • Excellent28%
    • Very good28%
    • Average17%
    • Poor10%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    Spa
    2.5 Star Hotel
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    Crossroads Inn and Suites
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (987)
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    121 - 125 of 987 reviews

    Reviewed 3 November 2016 via mobile

    We chose here to come for our honeymoon. Check in was super easy, we got there close to 11pm and they made it simple, quick, and entertaining. The breakfast was ok, biscuits and gravy every day, it may be different on the weekends. The room...More

    Thank Kim K
    Response from 463_Manager, General Manager at Brookside Resort

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. Remember the Christmas Parade, that marches right in front of Brookside starts at 9:00pm on 12/5/14. Also, the Event Center is hosting the "Smoky...More

    Reviewed 3 November 2016

    Room was musty and housekeeping didn't even come to clean room on our 2nd day, we had to go take care of our own trash and towels. We had an issue with another charge on my card and I've called and left a message 3...More

    Review collected in partnership with this hotel
    Thank Lori E
    Response from 463_Manager, General Manager at Brookside Resort

    Thank you for the review. We regret that your stay was disappointing. The front desk had no indication that you were unhappy with room service and we regret that we did not have the opportunity to answer the problems while you were here. We apologize...More

    Reviewed 3 November 2016

    My husband and I have stayed here several times but it was so outdated and had a musty smell but always clean and loved the view of the creek. Our last visit was October 28 2016 and was amazed that they had updated. Made such...More

    Review collected in partnership with this hotel
    Thank bridgesa
    Response from 463_Manager, General Manager at Brookside Resort

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about upcoming renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as remodeling the 38...More

    Reviewed 2 November 2016

    I would recommend this hotel. It's not the nicest I've stayed in, but it was large room, clean, and quiet. This room had a fireplace in it, and the room smelled kind of musty from the previous fires. Also, there was a spider in a...More

    Review collected in partnership with this hotel
    Thank vhodge_264340
    Response from 463_Manager, General Manager at Brookside Resort

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about upcoming renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as remodeling the 38...More

    Reviewed 2 November 2016

    Great place to stay! Older rooms but great staff and great service. Loved the creek behind the hotel! Great breakfast! Was like a "mom and pop" hotel! Very close distance into town! We even saw a bear!! We LOVED it!More

    Thank lovewater05
    Response from 463_Manager, General Manager at Brookside Resort

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about upcoming renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as remodeling the 38...More

    Crossroads Inn and Suites
    442 reviews
    #28 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    641 reviews
    #15 of 78 hotels in Gatlinburg
     
    Baymont Inn & Suites Gatlinburg On The River
    1,254 reviews
    #12 of 78 hotels in Gatlinburg
     
    Days Inn Gatlinburg on the River
    787 reviews
    #35 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • USD 72 - USD 164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    Photos
    Traveller (327)
    Room & Suite (280)
    Pool & Beach (37)
    Dining (1)
    Nearby
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    Questions & AnswersAsk a question
    paintnut87
    Is there a hot tub at this hotel
    27 March 2017|
    Answer Show all 2 answers
    Response from G Emery H | Reviewed this property |
    Not on regular rooms. Unaware if available in "special" rooms
    0
    Votes
    William E
    Which trolley stops at the hotel? Red, Green, Blue?
    24 March 2017|
    Answer Show all 2 answers
    Response from Dawn E | Reviewed this property |
    They also ave a map at the front desk that you can carry with you for the entire town. Have fun!
    1
    Vote
    dddh617
    What brand and model is the mattress in room 301. Also how old is the building this is in. I've read a number of reviews about musty odors and was hoping this is a newer addition or at least a unit that has been totally remodeled. Thanks in advance
    5 February 2017|
    Answer
    Response from Pat R | Reviewed this property |
    don't know the brand, it was cheap, smelled a bit like beer
    0
    Votes
    Room Tips
    "Get a room with fireplace and know how to start a fire : )"
    Read review
    "I'll stick with a Hilton or Marriott in the future."
    Read review
    "Cheryl was a very nice lady who did my block of rooms and the Brookside is not a bad place but not as..."
    Read review
    "If you must stay here, make sure you are staying in the rooms that they show on line. They definitely have..."
    Read review