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Brookside Resort

Booking.comUSD 105*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Brookside Resort
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1,010 Reviews from our TripAdvisor Community

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Grayling, Michigan
Reviewed yesterday NEW

Well we were booked here through Holiday Inn Club Vacations, we were taking a look into joining their vacation club. We arrived to check in and found the lobby to be dark and paneling everywhere. The clerk had to enter our credit card by hand because they do not have a card reader. We went to our room and thought...

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Helpful?
Thank dep116
Garner, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017 via mobile

We booked for the quiet time of year and that was just fine with us. The rates were good, the views divine and the room was spectacular! The front door of our room was a view of the mountains, the patio a nicely flowing stream, and an inroom working wood fireplace! There is an outdoor pool (closed in Jan), a...

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1Thank Amy C
About Hotel's Favourite Review
463_Manager, General Manager at Brookside Resort, responded to this review

Brookside Resort staff’ works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about upcoming renovations. We have already done a great deal including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled over 40 bathrooms. Remember the family friendly to-dos in...

New London, Wisconsin
Reviewed 3 days ago NEWvia mobile

We traveled to Gatlinburg in May. This resort is older, but they have made quite a few modifications. The bathrooms are nicely updated. The stream in the back is wonderful, we left our windows open just to hear the water. The room also has a fireplace, but it was too warm to use. We had two queen size beds. One...

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Helpful?
Thank Mary B
463_Manager, General Manager at Brookside Resort, responded to this review

Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are tons of things to enjoy through the summer, from the hiking to Dollywood amusement park.

Scottsville, Kentucky
Reviewed 3 days ago NEW

When we arrived they didn't have our reservations. However, they were very gracious and was able to accommodate us. The facility is an older place but was clean and was very nice. The room was large and was well kept. The only negative was the wi-fi didn't work.

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Helpful?
Thank Debbie H
463_Manager, General Manager at Brookside Resort, responded to this review

Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are tons of things to enjoy through the summer, from the hiking to Dollywood amusement park.

Reviewed 3 days ago NEW

My family and I just booked there three weeks ago, it was the perfect distance from downtown, we made the walk daily (with a 4yr old), river views were beautiful, breakfast was okay. The got tub was nice (: the price was great

Review collected in partnership with this hotel
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Thank kerstin146
463_Manager, General Manager at Brookside Resort, responded to this review

Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are tons of things to enjoy through the summer, from the hiking to Dollywood amusement park.

Reviewed 3 days ago NEW

The wife and I took our 2 year old for a couple-night get-away and we had a complete blast because of the way that Brookside Resort is setup. Highlights: blast of a 3-section pool (large 4-6 foot section, hot tub area, and deep section with a REALLY fun waterfall and couple of slides), in-room fireplaces, nicely renovated bathrooms, playground for...

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Thank nickgR9497AS
463_Manager, General Manager at Brookside Resort, responded to this review

Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are tons of things to enjoy through the summer, from the hiking to Dollywood amusement park.

Reviewed 4 days ago NEWvia mobile

We stayed for 2 nights and we absolutely loved staying here! Our room was immaculate and the balcony view was so peaceful! We will definitely be back and we are already planning our next stay here! The staff was pleasant and friendly! The grounds were well kept and the pool was awesome! Don't pass this one up!!

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Helpful?
Thank Bekah L
463_Manager, General Manager at Brookside Resort, responded to this review

Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are tons of things to enjoy through the summer, from the hiking to Dollywood amusement park.

Reviewed 4 days ago NEW

The Brookside was everything I remember it to be since my last stay about five years ago BUT, there were two problems. Brookside used to supply free firewood, stored on each floor of the fireplace suites. Now they only give one small bundle-and make you pay for the rest. That is a pretty significant corner to cut in the fireplace...

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Thank wagner_scott59
463_Manager, General Manager at Brookside Resort, responded to this review

We are so sorry to hear that your stay was a disappointment. The previous owner would get fire wood from his own property to supply the guest, now that we are under new management the firewood is not as easily accessible to us. We are sorry for any problems this may cause to our guest. The new management company took...

Reviewed 6 days ago NEWvia mobile

We only stayed for one night. But we absolutely loved our room and our stay. It was wonderful waking up and having coffee with the creek in the back on our private balcony. Very peaceful and close to everything. Clean and friendly service. Highly recommend. Right in the heart of everything and Gatlinburg.

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Thank Thrifty Pilot W
463_Manager, General Manager at Brookside Resort, responded to this review

Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are tons of things to enjoy through the summer, from the hiking to Dollywood amusement park.

Reviewed 1 week ago

The staff is friendly, great location, caterer is friendly and helpful, clean rooms. Needs a title up dates and some technical but great stay over all. The area is nice, bridge is rustic UT cute and the wedding venue is very cute.

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Thank racolta74
463_Manager, General Manager at Brookside Resort, responded to this review

Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are tons of things to enjoy through the summer, from the hiking to Dollywood amusement park.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are City Close but Country Quiet. Brookside Resort is just 3 blocks from downtown Gatlinburg, 4/10 mile up on 321 at Light 3. When you're on the property, it feels like you're in the country yet a short walk to downtown. The Gatlinburg Trolley stops in front of the office. Most of our large rooms have private streamside balconies and wonderful amenities. Season after season, you will love coming back to Brookside Resort. We take great pride in Brookside Resort and in providing outstanding customer service. We offer a wide range of amenities right here on the grounds. Brookside has a basketball court, Shuffleboard, a sun deck, BBQ Grills, 2 outdoor pools, a "River Walk" path along the river. Brookside provides a free hot continental breakfast offering the traditional Southern "Biscuits & Gravy", "Teddy Bear" waffles, hot oatmeal with brown sugar & raisins, a variety of cold cereals, pastries, orange juice, milk and coffee are available. Brookside Resort was built in 1931, 3 years before the Great Smoky Mountains National Park was declared and was once considered one of Gatlinburg's premier hotels. Brookside Resort over the years, has been through many transitions. The new management of Brookside Resort has spent hundreds of thousands of dollars to bring back the exterior charm of Brookside Resort and now are facing the interior renovations with gusto and dedication. The towers now have 39" LED televisions, radio/alarms with phone docks, new carpeting and tiled foyers, Wi-Fi throughout the property, in-room safes, new linens, and many have remodeled bathrooms with much more to come. The staff at Brookside welcomes you to Gatlinburg!! ... more   less 

Additional Information about Brookside Resort

Address: 463 E Parkway, Gatlinburg, TN 37738-4904
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $102 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Brookside Resort 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Brookside Hotel Gatlinburg
Brookside Motel Gatlinburg
Brookside Resort Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Brookside Resort staff and other travellers.
20 questions
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Pearisburg, Virginia
Longview, Texas
2 months ago
Saint Louis, Missouri
over a year ago
Gladstone, Virginia
over a year ago

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Questions? Get answers from Brookside Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi didn't work in our room”
lowellh550, 23 May 2017 | Read review
“get room closer to center, near breakfast room, to get wifi”
644lianat, 13 May 2017 | Read review
“Swap out flat pillows with fluffier and more comfortable ones. Update room, remove wood paneling and use light colored paint to brighten up the room”
seantc68, 10 May 2017 | Read review
“balcony overlooks a stream, free breakfast, fireplace in the room, small frig, microwave, 4cup coffee maker (bring filters), hairdryer,”
G2653RRdonnaw, 7 May 2017 | Read review
“Get a room with fireplace and know how to start a fire : )”
javonnaf, 20 Apr 2017 | Read review
5 of 5
Booking.com
USD 105* /night
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Expedia.comUSD 116
Hotels.comUSD 116
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Prices are for 1 room, 2 adults
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