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Chalet Inn

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Chalet Inn
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218 Reviews from our TripAdvisor Community

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Showing 216: English reviews
A TripAdvisor Member
1 review
Reviewed 23 June 2016

I specifically chose this place because of the low price and the convenience. When i arrived I was satisfied with my choice. The property is far enough off the parkway to avoid the noise but closs enough to walk. The room itself was large and add a decent sized balcony providing a view of mountains.

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Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to review your recent stay with us. We are pleased to hear you enjoyed your time at our property. The mountain views from the balconies are beautiful. You are correct the Chalet Inn is secluded allowing this property to be more peaceful, but definitely close enough to walk downtown. We are glad the oversize...

Green Cove Springs, Florida
Reviewed 14 June 2016

Family vacation and the stay with chalet inn was very nice. It was away from all the noise of town, but still close enough to walk to enjoy all Gatlinburg has to offer. Our family will return for many more stays.

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Thank 118malissar
Micki P, General Manager at Chalet Inn, responded to this review

We appreciate you taking the time to review your recent stay with us and other travelers. We are thrilled to hear you enjoyed your family getaway at our property. You are correct, the Chalet Inn is somewhat secluded letting you enjoy the quite, relaxing scenery, but close enough to walk to all the attractions. All of our guests are very...

Vinton, Virginia, United States
Reviewed 13 June 2016

We stayed at this hotel 50 years ago on our honeymoon and decided to return for our 50th anniversary. Since it has been in business for over 50 years, obviously the property shows some wear. However they are in the process of remodeling. The property is very comfortable, clean and location is great..far enough from the noise of the main...

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Thank Marvin F
Micki P, General Manager at Chalet Inn, responded to this review

We thank you for your kind comments and sharing your experience with us and fellow travelers. It is amazing to hear the memories you have at our property. We are in the process of remodeling the Chalet Inn and look forward to seeing you again to show you all the improvements. I have shared you review with the staff, and...

Wetumpka, Alabama
Reviewed 6 June 2016

I think they are in process of remodeling, room could use new carpet.. Services was good and friendly staff. had a hard time at finding it as you check in at the Econo Lodge and go up hill to Chalets. Is close to the Peddler Inn and walking distance to good winery

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1Thank _price8807
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to review your recent stay with us. We are always looking for ways to improve our property and your comments help. Our housekeeping department was contacted about the cleanliness of the carpets in the room. We are in the process of updating the rooms at the Chalet Inn. We apologize for any inconveniences at...

Burnsville, North Carolina
Reviewed 24 May 2016

We loved the room! About 5 minutes after getting settled into our room, Nicole who had checked us in, called the room to see if everything was ok and asked if we needed anything; extra blankets, etc. Since my husband is very cold natured, I asked for 1 extra blanket. In less than 5 minutes, a nice lady was knocking...

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Thank 197ronaldr
Micki P, General Manager at Chalet Inn, responded to this review

We are very happy to hear how much you enjoyed your time with us. We appreciate, that you took the time to share your experience with us and fellow travelers. As service from the heart is our key focus, I will certainly share you positive comments with our team for further encouragement. It is always nice to see the outcome...

Nashville, Tennessee
Reviewed 5 May 2016 via mobile

Room was a little outdate but they are working on renovating. Front desk staff was nice and informative. Location I think is perfect. Close enough to walk (5 min) to all shops, restaurants, etc but far enough away where it's quiet. We were just there to sleep and shower so it met our requirements.

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Thank BStone72
Micki P, General Manager at Chalet Inn, responded to this review

We appreciate you taking the time to review your stay at the Chalet Inn. We are in the process of renovating this property and we apologize for any inconveniences it may have caused you. We are glad you enjoyed the location of the property. I agree it is very peaceful with beautiful views but definitely close enough to all the...

North Carolina
Reviewed 1 May 2016

Interesting inn which could be really neat with renovations. We had a king room which included fireplace, flat screen tv, ceiling fan, fridge & microwave. Thank goodness the bed looked fairly new & was comfortable. Also, would've been too warm in our room without the ceiling fan. Very quiet & off the main strip. However, the bed was directly in...

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Thank love2bncharleston
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for writing a review on your recent stay at the Chalet Inn. This property is isolated from all the hustle and bustle in Gatlinburg for a more relaxing stay, but close enough to join in at anytime. We are in the process of updating this location and are still trying to keep the cottage feel charm. We believe...

Louisville, Kentucky
Reviewed 8 April 2016

The room was spacious and clean even though it's look was somewhat sparse and outdated. Great views off the terrace and its location was very nice, too. The staff couldn't have been nicer! I have mobility issues related to lupus and they made sure to put us in a first floor room. There were plenty of hand holds in the...

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3Thank BarbaraAndLeeS
Micki P, General Manager at Chalet Inn, responded to this review

I wanted to thank you for taking the time to review your recent stay with us. Our staff has been informed on your kind words and thanks you as well. We are in the process of updating our property and your suggestions always help. If at anytime you have issues lighting the fireplace please feel free to contact the front...

Reviewed 23 March 2016 via mobile

Won't be on my book again list. The rooms are very out dated. Cheep electric fireplaces. No microwave in the rooms. If you want to heat up something you have to go all the way to the main office(two blocks). The pools if it were warm enough use them are poorly maintained. If I were to say something good is...

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Thank Dave S
Reviewed 17 March 2016 via mobile

My family and I stayed one night at The Chalet Inn. It was a perfect stay. We drove up to the Chalet Inn and a very nice young man directed us to the Econo Lodge that is down a small hill in front of the Chalet Inn to check inn. Nicole checked us in and she did an amazing job!...

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1Thank Samantha M
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to review your stay in the King Fireplace Suite. Our housekeeping department has been informed of your review and appreciate the kind words regarding the cleanliness of the room. We are glad your stay was peaceful and enjoyable. You are correct Nicole does an excellent job and I am always hearing about how she...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn is just two blocks from Ober Gatlinburg Aerial Tramway, with Ripley's Aquarium of the Smokies just 5 blocks away. ... more   less 

Additional Information about Chalet Inn

Address: 516 Sunset Dr, Gatlinburg, TN 37738-3122 (Formerly Fabulous Chalet Inn)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $72 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Chalet Inn 2*
Number of rooms: 35
Reservation Options:
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Also Known As:
Fabulous Chalet Hotel Gatlinburg
Best Western Gatlinburg
Fabulous Chalet Gatlinburg
Gatlinburg Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Chalet Inn staff and other travellers.
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Questions? Get answers from Chalet Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Romm 201 awesome”
 of 5 bubbles 131valeriew, 23 Jan 2017 | Read review
“do not stay in the top right room get a bigger hot water tank .”
 of 5 bubbles monalisa6322, 2 Dec 2016 | Read review
“Ask for the panoramic room if its available. It looked neat and the balcony view is good.”
 of 5 bubbles sjccjones, 26 Oct 2016 | Read review
“Room sizes vary a lot. Some very spacious, some average.”
 of 5 bubbles jml2149, 26 Oct 2016 | Read review
“The main building smelled musty, not sure what the other building was like. Open the balcony door for a while to let some fresh air in.”
 of 5 bubbles eezydivr, 21 Oct 2016 | Read review
5 of 5