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516 Sunset Dr, Gatlinburg, TN 37738-3122
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Traveller (175)
Room & Suite (37)
Bathroom (16)
Payments made by partners impact the order of prices displayed. Room types may vary.


#47 of 72 hotels in Gatlinburg
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn is just two blocks from Ober Gatlinburg Aerial Tramway, with Ripley's Aquarium of the Smokies just 5 blocks away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Non-smoking hotel
Room features
Air conditioning
Private balcony
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Mountain View
301Reviews14Q+A57Room tips
Traveller rating
  • 90
  • 65
  • 49
  • 34
  • 63
Time of year
Traveller type
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Popular mentions
thumper s wrote a review 14 Apr
5 contributions1 helpful vote
Very friendly staff staying here now leaving Saturday, not happy they don't clean or mop the rooms they just do the bare minimum the people above us are noisy the bathroom is to small for husband we tried to change rooms they said the bathrooms all the same for the money I paid I could have done way better .walking distance great right at everything priced are very high if we come again to Gatlinburg this will NOT BE A PLACE WE WILL BE STAYING !!!!!!! THE FURNITURE IS WORN AND TORN ON THE BALCONY UGHHH PLEASE DO YOUR RESEARCH BEFORE STAYING HERE. NOT WORTH THE money but the bears are cool. NOT A HOTEL SNOB BUT THIS IS NOT IT !!! LAAWD HELP THEY NEED TO UP DATE EVERYTHING HERE OR TEAR IT DOWN DEMOLITION rebuild into updated modern getaway
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
JTSpiel wrote a review Feb 2021
Birmingham, Alabama21 contributions6 helpful votes
The Chalet Inn is ion desperate need of a renovation and if not possible, demolition. Like MinMichigan, we too are not "travel snobs" but the Chalet Inn really needs help. The room was clean but the furniture looked like it was picked up at a thrift store. Our TV never worked properly and although the maintenance man came right away, they never fixed the issue. The walls are paper thin so know that you can hear everything going on in the rooms around you including at 5:45 am when workers started working upstairs from us. Sadly, the grounds are littered and it is clear no one is really minding the store.
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Date of stay: February 2021
2 Helpful votes
woodruff_mini wrote a review Aug 2020
White Lake, Michigan4 contributions1 helpful vote
Huge rooms, some with balcony's. Very clean. Best view of the Smokey's in the am or pm. The place is somewhat dated but to be off the strip and so quiet was amazing! Pool was refreshing and very cool layout. It could use some updates but overall I would not hesitate to stay here again!
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Date of stay: July 2020
Room Tip: Ask for a balcony.
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MinMichigan wrote a review Jul 2020
Michigan35 contributions14 helpful votes
I review honestly and we are not “travel snobs”. I am just so dissented I did not take pictures of the issues we found. The bed was comfortable, the location was fine. The trolley picked up,at the end of the street and tho it was running limited lines due to Covid, it was helpful to get around in the heat of the day. Bathroom had broken and chipped tiles. There was a wall heater that was rusted and old. The ceiling trim was not finished and plaster was everywhere. Very odd smell in the hallways. Being a pool and property owner/ manager, we are sympathetic to the work that goes into one. But this pool at the Chalet really needed help. We scooped bugs the whole time we were in it. I can even deal with bugs but floating on top was hair everywhere. The whole pool are just needed a good clean and fresh paint. Maybe some live flowers in the pots. The room(210) was very spacious and we liked having two sinks.
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Date of stay: July 2020
Room Tip: Look at your room before booking
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1 Helpful vote
Eden H wrote a review Jul 2020
49 contributions5 helpful votes
Was beyond pleased with the property; could tell they took pride in taking care of it. The landscape on the property was beautiful and the views of the surrounding mountains added to it; Was nice to see the wildlife as well. The customer service was impeccable, they were very accommodating and professional; i enjoyed every minute from check-in to checkout. I highly recommend staying at this local hidden gem.
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Date of stay: July 2020Trip type: Travelled with family
USD 55 - USD 205 (Based on Average Rates for a Standard Room)
fabulous chalet hotel gatlinburg, best western gatlinburg, fabulous chalet gatlinburg, gatlinburg best western
Fabulous Chalet Inn
United StatesTennesseeSevier CountyGatlinburg
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Frequently Asked Questions about Chalet Inn
Which popular attractions are close to Chalet Inn?
Nearby attractions include Smoky Tours (0.4 km), 7D Dark Ride Adventure (0.4 km), and Gatlinburg SkyLift Park (0.5 km).
What are some of the property amenities at Chalet Inn?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Chalet Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Chalet Inn?
Yes, free parking is available to guests.
What are some restaurants close to Chalet Inn?
Conveniently located restaurants include Crocketts Breakfast Camp, Cherokee Grill, and Flapjack's Pancake Cabin.
Are there opportunities to exercise at Chalet Inn?
Yes, guests have access to a pool during their stay.
Is Chalet Inn located near the city centre?
Yes, it is 0.7 km away from the centre of Gatlinburg.
Are there any historical sites close to Chalet Inn?
Many travellers enjoy visiting Noah Bud Ogle Cabin (0.7 km) and Historic Ogle Log Cabin (1.0 km).
Does Chalet Inn have any great views?
Yes, guests often enjoy the mountain view available here.