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Econo Lodge Inn & Suites on the River

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Traveller (64)
Room & Suite (197)
Pool & Beach (8)
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Overview
  • Excellent42%
  • Very good34%
  • Average16%
  • Poor6%
  • Terrible2%
Travellers talk about
“room was clean”(35 reviews)
“patio room”(3 reviews)
“bennett's bbq”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
2 Jul.3 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (289)
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287 results
Traveller rating
115
100
47
19
6
Traveller type
Time of year
LanguageEnglish
115
100
47
19
6
Show reviews that mention
All reviewsroom was cleanpatio roombennett's bbqober gatlinburg tramwithin walking distanceaerial tramchoice hotelscontinental breakfastwaffle makerthe main dragclose walkthe breakfast areayogurttwo night stayconvenient locationspur of the momentqueen bed
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1 - 5 of 287 reviews
Reviewed 6 days ago via mobile

The visit started well, the room had a balcony overlooking the river and was pleasant. The trouble started when we'r got back after an evening out. The toilet got clogged. We called the office at about 11:30 and were told the plunger was in use...More

Thank Scot C
Response from Ronak P, Guest Relations Manager at Econo Lodge Inn & Suites on the RiverResponded 5 days ago

Dear Guest Please accept our sincere apology for the inconvenience that happen during your stay. I will definitely take a serious action on this issue and follow up with night auditor staff. I would like to ensure you that this will never happen again. Please...More

Reviewed 4 weeks ago

You get what you pay for. This motel is cheap and (relatively) clean and the staff were courteous. That being said, the rooms themselves leave much to be desired. I agree with several others reviews that complain of the smell. It was extremely musty and...More

Thank Melinda R
Response from Ronak P, Guest Relations Manager at Econo Lodge Inn & Suites on the RiverResponded 4 weeks ago

Dear Guest, Thank you for your valuable comments. We are updating the property for our guests. we are committed to provide clean and comfortable stay all time. we like to thank you for choosing us for your stay. We love to see you again and...More

Reviewed 13 May 2018 via mobile

I don’t know where these good reviews are coming from! I wouldn’t stay here again if it were free. It was dirty and smelled really bad. Location was alright, didn’t even bother with the breakfast so can’t speak for that.More

Thank Gracie723
Response from Ronak P, Guest Relations Manager at Econo Lodge Inn & Suites on the RiverResponded 15 May 2018

Dear Guest, Please accept our sincere apology for the inconvenience that happen during your stay. I would let Housekeeping department to look in to this issue and act quickly to resolve. Please give us another chance to provide you better clean and comfortable stay with...More

Reviewed 6 May 2018 via mobile

Not really sure where all the good reviews are coming from. This hotel was not good. The bathroom had broken and missing tile and the walls had areas that were stained or gouged. It was very old and outdated. The bedroom area wasn’t any better....More

Thank debrag702018
Response from Ronak P, Front Office Manager at Econo Lodge Inn & Suites on the RiverResponded 7 May 2018

Dear Guest, Please accept our sincere apology for the inconvenience that happen during your stay. Our property is under renovation and improving for the better stay. So far we are committed to provide clean and comfortable stay to our guest. Structural changes of the property...More

Reviewed 13 April 2018

We had a room overlooking the river and waterfall. The hotel is quiet, affordable, nice atmosphere, and close to the Parkway. Staff is friendly and welcoming. Our room was very spacious and comfortable with an outside seating area to watch the water, the Ober Gatlinburg...More

3  Thank utwila
Response from Ron P, Guest Relations Manager at Econo Lodge Inn & Suites on the RiverResponded 14 April 2018

Dear Guest, Thank you for taking time to write a review. We are glad to hear that you have enjoyed your recent stay here. Yes, we are located at beautiful spot in gatlinburg and of course when you visit gatlinburg its always good to stay...More

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About
Amenities
Top amenities
Pool
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Details
Price range
USD 79 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 79 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (64)
Room & Suite (197)
Pool & Beach (8)
Questions & Answers
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misspupule808
31 January 2018|
AnswerShow all 3 answers
Response from lhc2266 | Reviewed this property |
I don’t know.
0
Votes
lhc2266
6 November 2017|
AnswerShow all 2 answers
Response from TomVilma | Reviewed this property |
I'd call about checking in but as noted above if hotel parking is full there is par!ming nearby.
1
Vote
Ianna H
16 October 2017|
AnswerShow all 2 answers
Response from frt330 | Reviewed this property |
I don't know if they are or they aren't but what I can tell you is I wouldn't take my pet even if they were. When I was checking in a bear walked by the window and I did a double take. I said a bear just walked by and they... More
0
Votes
Room Tips
"We had room 113 which is directly across from a small waterfall."
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"Love the patio rooms by the river."
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"We loved the river overlook rooms"
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"Room with porch near water are best"
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