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Gatlinburg Falls Resort

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2,612 Reviews from our TripAdvisor Community

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Showing 2,607: English reviews
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Reviewed 1 week ago

We are repeat customers. We stayed here several years ago and were very impressed, so we decided to return to Gatlinburg Falls when planning our 2017 Spring Break trip to Dollywood. We received notice before our arrival that the air conditioning in our cabin wasn't working, but was being worked on. It still wasn't working when we arrived, but they...

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1Thank James-Vanessa F
Reviewed 1 week ago via mobile

We are repeat customers. We love the luxury cabins. We love to book with Gatlinburg Falls whether it's for a family getaway or just me and my husband. Wonderful and relaxing. We were about 5 minutes from downtown Gatlinburg and about 10 minutes from the Island. Friendly staff! Great value!

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Thank Smelly G
Reviewed 1 week ago via mobile

The folks were friendly and helpful...and that is a plus. When we asked for extra towels, within a few hours they provided them. The cabin itself, although roomy enough for this group of ten, needs a little attention. I am a clean freak and although it was "presentable" it did not meet my standards of clean. All the baseboards had...

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1Thank 672gabriellap
Reviewed 1 week ago via mobile

We stayed in Imagine Cabin in the Legacy Mountain Resorts. After reading some of the reviews, I was somewhat nervous about what we would find on arrival. I was so pleasantly surprised by the cleanliness of the cabin and that all amenities were in good working order. We had to contact the office on a couple of occasions, once to...

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Thank Kitty B
Reviewed 2 weeks ago via mobile

This cabin was spacious, clean and well taken care of. Pet friendly and close to everything. We have been guests there for 11 years and have always been highly satisfied. We recommend this beautiful vacation spot for all pet lovers.

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Thank ernie g
Central City, Kentucky
Reviewed 2 weeks ago

I booked the cabin Amazing Grace online. After reading all the bad reviews, needless to say I was worried about what I had gotten myself into. DON'T let the bad reviews scare you! I walked into an a amazing cabin that was clean and much better than I hoped. The downstairs game room kept the kids entertained for hours! The...

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1Thank akeating42332
IN
Reviewed 3 weeks ago via mobile

Our family recently stayed at Gatlinburg Falls Resort. Our children booked the 5 Star Lodge for a family celebration of our anniversary. Upon arrival at 4pm the cabin was still being cleaned. We waited another hour before the cabin was ready. There were 16 of us staying there and only 3 rolls of toilet paper for a 4 day stay....

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Thank greene
Columbus, Ohio
Reviewed 3 weeks ago

We booked our 5 bedroom cabin in August of 2016 for our trip in early April 2017. Two weeks before our trip we received an email letting us know that our cabin was no longer available and that we would be put in another cabin that was $500 more expensive. We had already paid our invoice in full and we...

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Thank Shane K
Reviewed 3 weeks ago via mobile

I booked a cabin here for me and my family for a whole week ! $800 worth of stay ! For mountain rendezvous and so I check the sheets they weren't clean there was hair it was super dusty cabinets were falling apart ! Syrup on the kitchen floor ! It was disgusting ! And on top of that there...

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Thank Gissel V
Reviewed 3 weeks ago via mobile

Me & Dad enjoyed the cabin! Very spacious & clean and super nice. Since we usually stay in hotels! I enjoyed the cabin rental! Loved it! The only downfall we had was the first day.. the inspection of our cabin took about 3 hours and wasn't done inspecting until 9pm other then that.. the staff & office was super friendly...

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Thank Alexiaah

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Gatlinburg Falls Resort

Address: 645 Park Vista Way, Gatlinburg, TN 37738-5396
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $167 - $393 (Based on Average Rates for a Standard Room)
Number of rooms: 450
Also Known As:
Gatlinburg Falls Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Gatlinburg Falls Resort staff and other travellers.
55 questions
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Questions? Get answers from Gatlinburg Falls Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the back of cabin get the sunrise and sunsets best mountain views.”
  • kitchen
  • game room
  • Tennessee Walt`s cabin
  • view from balcony
  • game room
  • theater room
  • living room
I8471LBpatricks, 25 Feb 2017 | Read review
“Great cabins in the woods.”
jembs2017, 21 Feb 2017 | Read review
“We prefer a cabin with a mountain view, it is worth the little extra.”
498shellyb, 21 Feb 2017 | Read review
“Cabin is high quality/amenities but not great views.”
Dms676, 13 Feb 2017 | Read review
“Bring extra towels, trash bags and coffee filters”
gobuckiis, 30 Jan 2017 | Read review
5 of 5