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    Greystone Lodge On the River

    559 Parkway, Gatlinburg, TN 37738-3201
    Hotel website
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    06/08/2017 07/08/2017
    Our online travel partners don't provide prices for this accommodation, but we can search other options in GatlinburgSee available hotels in Gatlinburg
    Traveller (202)
    Room & Suite (65)
    Pool & Beach (4)
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    Overview
    • Excellent49%
    • Very good31%
    • Average12%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “donut holes” (31 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Accessible rooms
    Business Centre
    Laundry Service
    Self-Serve Laundry
    Private Balcony
    All hotel details
    Gatlinburg Inn
    910 reviews
    #6 of 78 hotels in Gatlinburg
     
    Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
    3,221 reviews
    #16 of 78 hotels in Gatlinburg
     
    Baymont Inn & Suites Gatlinburg On The River
    1,345 reviews
    #13 of 78 hotels in Gatlinburg
     
    Hilton Garden Inn Gatlinburg Downtown
    1,845 reviews
    #4 of 78 hotels in Gatlinburg
     
    Reviews (1,063)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Greystone Lodge On the River
    See the most recent reviews

    251 - 255 of 1,063 reviews

    Reviewed 5 October 2016

    Newly updated hotel and the rooms were very clean and beautifully decorated. The staff was very friendly and helpful with all of your needs. We couldn't have asked for a better location. We were across the street from the trolleys that would take you anywhere...More

    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 7 October 2016

    Thank you for your comments and for staying with us. We very much appreciate your business! We are thankful you felt your experience was worth a 5 star review. We strive to always exceed expectations. Yes, fall is a wonderful time of the year in...More

    Reviewed 4 October 2016 via mobile

    Great place to stay! Clean rooms, well appointed. Balcony overlooking the stream was beautiful. Would definitely recommend and will be a repeat guest. Really good breakfast.....biscuits, gravy, scrambled eggs. Along with pastries, oatmeal, yogurt.More

    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 5 October 2016

    We are so glad you chose to stay with us at the Greystone Lodge on the River. Thank you for taking the time to share your experience. And appreciate we earned a 5 star rating for your stay. Looking forward to welcoming you back again...More

    Reviewed 3 October 2016

    We have been staying here for 23 years. Even before the renovation. We love it here. It is convenient to walk to anything on the strip. It is a very clean place and the newly renovated rooms make it more of a joy to stay.More

    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 5 October 2016

    THANK YOU SO MUCH FOR YOUR LOYALTY! 23 years staying with us... we so appreciate your loyalty. We are glad you have chosen to stay with us all these wonderful years and look forward to serving you for the next 23! Thank you again. The...More

    Reviewed 3 October 2016 via mobile

    The room was clean comfortable and had pretty good view. The complimentary breakfast is limited. They have fruit cereal, oatmeal. No waffles. They do need to teach the staff at the front desk how to connect with a customer. The girl spoke so fast it...More

    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 5 October 2016

    Thank you for your comments. We strive to exceed our guest expectations and in this instance we did not. Please accept our sincerest apologies. We have addressed the issue with the clerk so this will not happen with future guests. We hope you will give...More

    Reviewed 1 October 2016

    My husband and I stayed there last weekend. We were attending a symposium at Arrowmont. Location was great just across the street. Room was very clean and remodeled. Bed was comfortable. Breakfast was good.

    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 5 October 2016

    Thank you for your comments and for staying at the Greystone Lodge on the River. We very much appreciate your business and strive to always exceed expectations. We look forward to serving you again very soon. Kindest Regards, The Greystone Lodge on the River

    Gatlinburg Inn
    910 reviews
    #6 of 78 hotels in Gatlinburg
     
    Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
    3,221 reviews
    #16 of 78 hotels in Gatlinburg
     
    Baymont Inn & Suites Gatlinburg On The River
    1,345 reviews
    #13 of 78 hotels in Gatlinburg
     
    Hilton Garden Inn Gatlinburg Downtown
    1,845 reviews
    #4 of 78 hotels in Gatlinburg
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 45 - USD 119 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #3 Best Value Hotel in Gatlinburg
    • #9 Family Hotel in Gatlinburg
    • #15 Romantic Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 257
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Greystone Lodge At The Aquarium Hotel Gatlinburg ,
    • Greystone Hotel Gatlinburg ,
    • Greystone Hotel At The Aquarium
    Add Photo Photos
    Traveller (202)
    Room & Suite (65)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (134)
    Bathroom (7)
    Business Centre & Event Rooms (1)
    Nearby
    Zoders Inn & Suites
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    .28 km away
     
    Sleep Inn & Suites
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    .52 km away
     
    River Terrace Resort & Convention Center
    858 reviews
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    The Edgewater Hotel
    938 reviews
    .51 km away
     
    Nearby Restaurants
    New Orleans Sandwich Company
    361 reviews
    .34 km away
    Smoky Mountain Trout House
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    .15 km away
    No Way Jose's
    2,859 reviews
    .20 km away
    Atrium Pancakes
    364 reviews
    .10 km away
    Nearby Attractions
    Ripley's Aquarium of the Smokies
    11,028 reviews
    .18 km away
    Doc Collier Moonshine Distillery
    548 reviews
    .20 km away
    Historic Ogle Log Cabin
    207 reviews
    .22 km away
    Rowdy Bear Mountain Coaster
    25 reviews
    .18 km away
    Questions & Answers
    nojo2017
    23 April 2017
    Answer Show all 5 answers
    Response from Jackie S | Property representative
    Hello - 232 is on the water and is a king. It is the only regular king on river. Thank you.
    0
    Votes
    Mountainlovergal
    5 April 2017
    Answer
    Response from Jackie S | Property representative
    The hotel does sell Ripley's Aquarium tickets at the front desk for $1.00 off the full price. Thank you
    1
    Vote
    bdearmond59
    18 October 2016
    Answer Show all 7 answers
    Response from Jackie S | Property representative
    The entire property is non smoking. No smoking on balconies.
    1
    Vote
    Room Tips
    "We stayed on the 4th floor and loved it. We parked right at our room and had a great view."
    Read review
    "There is no elevator in the 2nd building.If you get a creek view room there is alot of construction on the..."
    Read review
    "Many rooms have totally different setups, so look at the pictures online before you choose. Ours was exactly..."
    Read review
    "we always get the rooms on the aquarium side , but I feel any room you get is good some like the river view..."
    Read review
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