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04/02/2018 05/02/2018
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    Greystone Lodge On the River

    559 Parkway, Gatlinburg, TN 37738-3201
    +1 844-487-1398
    Hotel website
    Lowest prices for your stay
    04/02/2018 05/02/2018
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    Traveller (245)
    Room & Suite (72)
    Pool & Beach (4)
    • Excellent50%
    • Very good30%
    • Average12%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “trolley station” (31 reviews)
    “donut holes” (33 reviews)
    “parking garage” (76 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Accessible rooms
    Business Centre
    Laundry Service
    Self-Serve Laundry
    Private Balcony
    All hotel details
    Offers from Greystone Lodge On the River
    Special Deal: Free breakfast with your stay
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    Write a ReviewReviews (1,225)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 1,225 reviews

    Reviewed 1 week ago

    We visit Gatlinburg once or twice a year, so for our December visit, we wanted to try a new hotel and chose Greystone mainly because of it's location. Check in was easy enough, but when we got to the "non smoking" room, the smell of...More

    Thank hlauburn
    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 4 days ago

    Thank you for sharing your notes. We sincerely apologize for any inconvenience this may have caused you. We do have a 100% no smoking policy, but some do not follow the rules and we do our very best to do deep cleaning to try to...More

    Reviewed 2 weeks ago via mobile

    We stayed on floor 2. We could literally hear the whole conversation from either room on each side of us. Paper thin walls. Had to endure this for 3 nights. Usually until about 1:00 or 2:00 in the morning.More

    Thank Alderaanman
    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 2 days ago

    Thank you for your review. We sincerely apologize for any inconvenience this caused. We would have gladly moved you to another room if we had known, as we want our guests to be happy with their stay. Please do consider staying with us again. We...More

    Reviewed 2 weeks ago

    Nice clean hotel as well as friendly staff. Being an older Hotel it was nice and recently updated. Comfortable beds! Close to everything! We parked our car and spent the entire day walking the strip. Later in the evening we walked down the street a...More

    Thank Jerry P
    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 2 days ago

    Happy New Year! We appreciate your review and awarding us a 5 rating. We strive to make our guests feel welcome and provide them with great accommodations. Thank you for staying with us and we look forward to serving you again and again! Regards, The...More

    Reviewed 2 weeks ago

    The room we were in was not in the main hotel. We were up the road - in a single floor wing that was called the 5th floor. This was not the location I thought we would be housed in? Walking down the very steep...More

    Thank Christmas707
    Reviewed 2 weeks ago via mobile

    My husband and I have been guests three times now. We love the convenient location. We park and walk the entirety of Gatlinburg. The family suite is great for families. Our family stayed in one for our first visit. It wss a great set up!...More

    Thank Kim W
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Price range
    • USD 45 - USD 119 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #4 Best Value Hotel in Gatlinburg
    • #15 Romantic Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 257
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Greystone Lodge At The Aquarium Hotel Gatlinburg ,
    • Greystone Hotel Gatlinburg ,
    • Greystone Hotel At The Aquarium
    Add Photo Photos
    Traveller (245)
    Room & Suite (72)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (169)
    Bathroom (8)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Braides P
    13 October 2017|
    Response from Max G | Reviewed this property |
    No....sorry no pets allowed.
    23 April 2017|
    AnswerShow all 5 answers
    Response from Jackie S | Property representative |
    Hello - 232 is on the water and is a king. It is the only regular king on river. Thank you.
    5 April 2017|
    Response from Jackie S | Property representative |
    The hotel does sell Ripley's Aquarium tickets at the front desk for $1.00 off the full price. Thank you
    Room Tips
    "Ask for room in buildings closer to lobby."
    Read review
    "Ask to be in the main building, otherwise you have a steep walk to downtown Gatlinburg"
    Read review
    "Book early around the Holidays"
    Read review
    "We have always had a river view - rooms are clean and comfortable"
    Read review
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