We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Greystone Lodge On the River

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
Greystone Lodge On the River
View Map
{"widget":{"name":"ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

969 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 969: English reviews
Start your review of Greystone Lodge On the River
 Click to rate
Kinston, North Carolina
Reviewed yesterday NEWvia mobile

Often times I have glanced over Greystone but always ended up booking elsewhere. This trip decided it was time to give them a try. I was not disappointed! Our requests were met without hesitation. Our room was clean. Convenances such as microwave, fridge and hairdryer all worked. My wife even ended up buying a hair dryer like the one at...

 Report
Helpful?
Thank jturnerswvfd
Chattanooga, Tennessee
Reviewed yesterday NEW

We had reserved what we thought was a 2 bedroom creek side cottage. What was not clear until we were able to check in was that the cottage was 1.5 miles away from the complex and it was in a very noisy area. Not creek side at all. It also did not indicate on the site that the cottage was...

 Report
Helpful?
Thank vanessanewman2017
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

My favorite place to stay in Gatlinburg!!!!! Location is perfect! Rooms are great and beds are very comfortable with lots of comfy pillows!! I highly recommend staying here to anyone!! Very clean and everyone is friendly. Breakfast is great too!!!

 Report
Helpful?
Thank A TripAdvisor Member
Batavia, Ohio
Reviewed 2 days ago NEW

We have stayed here several times and have never had a problem. This time I requested a room overlooking the river, we didn't get that. I requested no steps because of health reasons, we didn't get that. Had to walk up to second floor, no elevator. We had to go out for breakfast because there was no room to sit...

 Report
Helpful?
Thank teresa123456
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for staying at the Greystone Lodge on the River. We appreciate you taking the time to share your comments. We do our very best to accommodate all room requests if we have availability. Please accept our apologies for not being able to do so during your stay. And we will certainly look into the fan issue, as all...

Reviewed 2 days ago NEWvia mobile

This is a very nice hotel in a fantastic location. We had a queen executive room, with a balcony overlooking the creek, and while the room was small for the number of beds (for example, the closet door doesn't open fully because it hits the bed), it was clean and updated. Beds are super comfortable, and the bathroom is roomy....

 Report
Helpful?
Thank Elisa W
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for staying at the Greystone Lodge on the River. We appreciate you taking the time to share your comments and so glad you enjoyed your stay. We look forward to serving you again very soon. Best, The Greystone Lodge on the River

Evansville, IN
Reviewed 3 days ago NEW

We stayed in a queen family suite this past week. Lots of room in this updated room. We stayed on the fourth floor. There is a parking garage where one parks on the fourth floor, that is connected to the rooms. Our room was just a few steps away from the parking garage. It is steep up to the garage....

 Report
Helpful?
Thank lighthouser41
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for your review and staying with us! We are delighted you chose Gatlinburg for your getaway and that you chose the Greystone Lodge on the River for your choice hotel. Your business and loyalty means so much to us. We look forward to serving you again very soon. All our best, Greystone Lodge on the River

Coral Springs, Florida
Reviewed 5 days ago NEW

After googling and going on trip advisor for almost two months, my decision was made, we were going to stay at the Greystone Lodge on the River and can I say....this place was absolutely fabulous. The cleanliness or our two room suite was impeccable. Lush towels and plenty of free toiletries. The beds were absolutely comfortable. With plenty of blankets...

 Report
Helpful?
1Thank Max G
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for your review and staying with us! We are honored we earned a FIVE star approval and your time with us was memorable. We are delighted you chose Gatlinburg for your getaway and that you will be making the Greystone Lodge on the River your choice hotel when visiting the Smoky Mountains in the future. Your business and...

Ironton, Ohio
Reviewed 5 days ago NEW

Great place to stay, good breakfast, convenient, nice large room and clean, bathroom is small, carpet is dated, but clean, motel. nice quite. will definitely be back, right across from the aquarium, and trolley stop,

 Report
Helpful?
1Thank KnippTours
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for your review and staying with us! We are honored we earned a FIVE star approval and your time with us was memorable. We are delighted you chose Gatlinburg for your getaway and that you will be making the Greystone Lodge on the River your choice hotel when visiting the Smoky Mountains in the future. Your business and...

Reviewed 5 days ago NEWvia mobile

This is a great place to stay. The rooms have been remodeled and everything was fresh and new. We had a King Suite that over looked the river. The room was very clean, spacious, had a refrigerator, microwave, coffee maker and a comfortable bed. We enjoyed sitting out on the deck listening to the river and watching the birds and...

 Report
Helpful?
2Thank Jennifer D
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for your review and staying with us! We are honored we earned a FIVE star approval and your time with us was memorable. We are delighted you chose Gatlinburg for your getaway and that you will be making the Greystone Lodge on the River your choice hotel when visiting the Smoky Mountains in the future. Your business and...

Detroit
Reviewed 5 days ago NEW

Very nice, clean and up to date room. We had the deluxe king which had a balcony over looking the river. We parked in the parking garage which was a bonus because it rained on and off. Everything from the bedding, shower and decor was perfect. The front desk ladies were so pleasant. The hotel is located right across the...

 Report
Helpful?
1Thank irapinklady
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for your review and staying with us! We are honored we earned a FIVE star approval and your time with us was memorable. We are delighted you chose Gatlinburg for your getaway and that you will be making the Greystone Lodge on the River your choice hotel when visiting the Smoky Mountains in the future. Your business and...

213 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (201)
Viewed
Room/Suite (40)
Viewed
Hotel & Grounds (38)
Viewed
Pool/Beach Area (2)
Viewed
Dining (3)
Viewed
View from Room (16)
Viewed
Bathroom (7)
Viewed
0:48
Videos (6)
Viewed
Other (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Gatlinburg hotels
0.7 km away
Baymont Inn & Suites Gatlinburg On The River
0.6 km away
Quality Inn & Suites Gatlinburg
1.0 km away
Courtyard Gatlinburg
Courtyard Gatlinburg
#3 of 78 in Gatlinburg
294 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Crossroads Inn and Suites
Crossroads Inn and Suites
#28 of 78 in Gatlinburg
442 reviews
1.1 km away
Old Creek Lodge
Old Creek Lodge
#7 of 78 in Gatlinburg
662 reviews
0.5 km away
The Edgewater Hotel
The Edgewater Hotel
#20 of 78 in Gatlinburg
904 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Greystone Lodge On the River

Address: 559 Parkway, Gatlinburg, TN 37738-3201 (Formerly Greystone Lodge at the Aquarium)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $60 - $158 (Based on Average Rates for a Standard Room)
Number of rooms: 257
Also Known As:
Greystone Lodge At The Aquarium Hotel Gatlinburg
Greystone Hotel Gatlinburg
Greystone Hotel At The Aquarium
Hotel Style:
#5 Best Value Hotel in Gatlinburg
#9 Family Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Greystone Lodge On the River staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Greystone Lodge On the River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the back of the hotel, we stayed on the 4 the floor overlooking the river.”
maxg223, 20 Apr 2017 | Read review
“across the street is trolley pick up and aquarium”
KnippTours, 20 Apr 2017 | Read review
“Get a room with a balcony overlooking the water. You won't be sorry!”
irapinklady, 20 Apr 2017 | Read review
“Ask for a room in the b k by the water.”
hsnhess, 19 Apr 2017 | Read review
“I asked for a quite room - and it was delivered!”
brandanfun, 17 Apr 2017 | Read review
5 of 5