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Mountain Shadows Log Home Resort

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104 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Reviewed 8 April 2016 via mobile

Perfect cabin was clean, pretty and safe but driveway was scary. Yes I would stay here again but don't know about gatlinburg driving in the mountains was scary but the view was very beautiful and very I didn't see any bears glad I didn't see any

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Helpful?
Thank Dede2612
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review

Thank you for your kind comment about your stay. The mountain roads can be a little scary, especially if they are something one is not used to driving on. Your stay was a little early for a bear visit as they were just waking up from a long winter's nap! Please do come stay with us again.

Wickliffe, Ohio
Reviewed 5 April 2016

We stayed at the Mountain View Lodge in the M.S. cabin resort complex. This was the first time any of us have stayed in a cabin so we don't have a frame of reference as to how this cabin stacks up against others, but..... We were VERY pleased! The cabin was in great shape, was beautifully decorated, and honestly was...

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Thank Comish32
Reviewed 25 January 2016 via mobile

My husband and I loved our stay here over MLK weekend, and plan to return! I saw where people said it was not secluded, and while from the front we could see many other cabins close by (and our parking was actually an area shared with 2 other cabins) once you were inside the cabin we heard nothing. From the...

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Helpful?
Thank Misty A
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review

We appreciate your nice comments about your cabin and stay with Mountain Shadows Resort & Rentals.

Knoxville, Tennessee
Reviewed 22 December 2015

We saved and waited 4 months for this getaway and it was ABSOLUTELY AWFUL & management does not care at all! BEWARE! We could only spend one night away from our kids. They wanted a 2 night stay and they made it sound like they were doing us this HUGE favor by letting us only stay for one night. I...

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5Thank joe37919
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review

It is difficult to imagine how so much disappointment can register in such a short visit, but when the intensity of anticipation meets a malfunctioning tub drain valve it seems one must pull out all the stops! Since the causal event occurred late in the day and our maintenance staff was unavailable, our clerk on duty made every effort to...

Reviewed 26 October 2015 via mobile

Upon check in the cabin had a very bad rotten odor. We searched to find where it was coming from and could not locate it. I called the office and they stated maintenance was gone for the evening but they would try to get ahold of housekeeping and send them over. They also asked if I thought febreeze may help...

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Helpful?
1Thank DaNel W
MountainShadows, Guest Relations Manager at Mountain Shadows Log Home Resort, responded to this review

We sincerely apologize for the discomfort at your cabin and our staff’s inability to help solve issues during your visit. Please know we typically make every effort to handle problems as soon as possible. Our maintenance department discovered the water issue was system-wide in the community as several cabins in the immediate area lost water at the same time.

Reviewed 23 October 2015

It was advertised as a one bedroom and we were pleasantly surprised at how spacious if was. It had large bedroom with jacuzzi tub, fireplace in bedroom and living room, full eat in kitchen and a loft with pool table and bar and hot tub on deck. We were visiting family and coming for fall colors. Everyone liked the cabin...

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1Thank Cmramage
MountainShadows, Guest Relations Manager at Mountain Shadows Log Home Resort, responded to this review

Thank you for your generous comments about your cabin. This cabin does have a somewhat unusual layout, working well for couples and families with small children. We’re so pleased you enjoyed your vacation experience at Mountain Shadows Resort & Rentals.

Atlanta, Georgia
Reviewed 21 October 2015

First, a disclosure, we rented this cabin, through the resort, but a friend's family member owns it. Bear Necessities is a 2 bedroom/2 bath cabin. It has a pool table, hot tub and foosball table. There's a fold out sofa and a fold out cot (in the Master closet) We had 5 people in the cabin and it was just...

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1Thank RuthlessBunny
MountainShadows, Guest Relations Manager at Mountain Shadows Log Home Resort, responded to this review

Thank you for your review of our Bear Necessities cabin. Each cabin in the Mountain Shadows Resort log home community is individually owned and includes many standard amenities as well as some specific additions by the owners themselves. This variety of offerings enables guests the option of finding an ideal vacation cabin experience.

Reviewed 6 October 2015

My wife and I came here for our honeymoon...we stayed at Mountain Eden. It was so nice. There was a jacuzzi, tv, king sized bed, and everything else you would need or want..including things to cook with. We were shocked at how they literally had everything. I would not recommend if you have more than 2 people because the cabin...

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2Thank Daniel W
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review

We appreciate this nice review of a studio cabin in the Mountain Shadows Resort community. Although this particular cabin is not presently in our inventory, we have several just like it with the same amenities at value rates, ideal for a couple’s getaway.

Louisville, Kentucky
Reviewed 28 August 2015

Mountain Shadows Resort is a “sub-division” of all privately owned cabins. The owners agree to rent them out a certain number of days a year. Those rentals are handled by the company, Mountain Shadows Resort. There are many cabins of varied sizes all jammed packed in together up a hillside. It’s just a couple of miles off the strip…turn at...

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Helpful?
Thank MrsFoodieLouisville
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review

Thank you for your perspectives in reviewing your cabin and stay at our Resort, both the good and the not so good. Some things about our Resort setting and amenities are appealing to some while not so much to others. The issues mentioned that we can fix or change, are already underway. As we say in our guest surveys, “we...

Reviewed 22 August 2015 via mobile

I loved our cabin! We stayed in Bears treehouse. The hot tub was perfect our cabin was very clean. The pool table was okay needs new felt on the table and the pool sticks were horrible. But it was still fun. The drive way on the other hand was not so great it is very steep and there is a...

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1Thank CwilliansA
MountainShadows, Guest Relations Manager at Mountain Shadows Log Home Resort, responded to this review

We always appreciate kind words, especially when everything wasn’t as ideal as it could have been. The owners are working on the pool table issues. We look forward to your return visit…and the higher riding vehicle is a good idea for the mountain roads.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Luxurious log homes - hot tubs, spas, fireplaces, fully equipped kitchens, gas/electric grills, game rooms, swimming pool. Honeymoons to Family Reunions. Gatlinburg trolley, Adjacent to National Park. Children's Playground. ... more   less 

Additional Information about Mountain Shadows Log Home Resort

Address: 1901 E Parkway, Gatlinburg, TN 37738-5950
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $183 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mountain Shadows Log Home Resort 2.5*
Number of rooms: 48
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Also Known As:
Mountain Shadows Log Home Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Shadows Log Home Resort staff and other travellers.
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Questions? Get answers from Mountain Shadows Log Home Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for in depth pictures of desired cabin.”
 of 5 bubbles randalls158, 18 May 2016 | Read review
“Ask about parking and the condition of the bed mattress”
 of 5 bubbles powellgs, 18 Apr 2016 | Read review
“Loved this cabin...plenty of room for the 6 of us”
  • Upstairs Suite
  • Deck off of the main floor
 of 5 bubbles Comish32, 4 Apr 2016 | Read review
“There are lots of great cabins avoid Mountain Shadows Resorts. Don't repeat our mistake.”
 of 5 bubbles joe37919, 21 Dec 2015 | Read review
“Check layout and floor plans before choosing. You can also call office they will answer any questions”
  • Kitchen
  • Fireplace bedroom and living room
  • Bedroom and bathroom
 of 5 bubbles Cmramage, 22 Oct 2015 | Read review
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