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This cabin should not be rented out period !!!
Shower and tubs nasty everything dusty bugs on end table and on floors and baseboards. Pillows on bed are as flat as flat can be . Water damage stains on ceiling in bedroom !! Not much...More
Response from MountainShadows, Director of Sales at Mountain Shadows Log Home ResortResponded 29 October 2016
We deeply regret this guest’s disappointment and apologize for not being able to make them happy during their stay, though a sincere effort was made. In responding to reviews we most often make it a point not to be defending any turf, and in this...More
I rented a cabin for 3 nights. The home was beautiful, but all that beauty was pushed to the back of my mind as I started to notice how dirty the cabin actually was.
The downstairs king bed had used sheets!! There was black and...More
2 Thank Pamela P
Response from MountainShadows, Public Relations Manager at Mountain Shadows Log Home ResortResponded 23 March 2017
We are very sorry our housekeeping staff did not do a satisfactory job in cleaning your cabin. Please accept our sincere apologies. We also directed our attention to the housekeepers by replacing them.
Checked into Tranquility cabin at 6pm after a 13 hour drive only to find the kitchen had not been cleaned. Counter dirty with sesame and poppy seeds, other crumbs and food that had to be scraped off the counter, coffee pot and filter basket dirty,...More
Response from MountainShadows, Public Relations Manager at Mountain Shadows Log Home ResortResponded 29 October 2016
We want to apologize for the problems you experienced in your cabin and for our staff’s inability to correct matters to your satisfaction.
My new bride and I stayed with Mountain Shadows as apart of wedding package. We stayed 3 nights, check in with smooth and easy. The man at the desk recommended several good pizza places in the area as it was a bit late and gave...More
My family all went to Gatlinburg to have some quality time together and this was the best place. It is right on the mountain and the cabins are beautiful. It had plenty of room and next week we will be back, this place was amazing!
Response from MountainShadows, Public Relations Manager at Mountain Shadows Log Home ResortResponded 13 August 2016
Thanks so much for your comments. We’re so glad you found everything to your satisfaction including your cabin’s amenities and setting as well as our Resort’s nearby attractions and activities.
USD 139 - USD 251 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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We stayed there in June of 2017 for a family reunion. I had 9 people staying there and many that were in and out. My cabin was "Cabin Central" for the family. It was very spacious and all the pictures on the web site are... More
We stayed there in June of 2017 for a family reunion. I had 9 people staying there and many that were in and out. My cabin was "Cabin Central" for the family. It was very spacious and all the pictures on the web site are exactly what the cabin looks like. You can tell it is an older cabin, the floor had some soft spots in the Master Bdrm which was a little concerning. The kitchen was well stocked and loved the large table. All the Grandkids used the back porch for getting together although it is not very big. The front porch was great. Also their covered picnic area was really nice, it is in phase 2 but fit our big family of 48 nicely.
Response from daizzi678 | Reviewed this property |
I know nothing about that, but the 3 different cabins we have stayed in are all rundown, VERY NASTY, and very unfit to stay in period! The toaster in Bobby's Hideaway had rat droppings in it along with everything else I have... More
I know nothing about that, but the 3 different cabins we have stayed in are all rundown, VERY NASTY, and very unfit to stay in period! The toaster in Bobby's Hideaway had rat droppings in it along with everything else I have mentioned. The bedroom ceiling has two large water stains on it from leaks.