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River Edge Motor Lodge

TravelocityUSD 114*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 114*
USD 114*
USD 114*
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River Edge Motor Lodge
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42 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Cullman, Alabama
Reviewed 22 November 2016 via mobile

I will never stay at this hotel again. The ceiling above the shower was falling in and had black spots on it. We had no hot water both mornings. The first morning there was so little hot water I could not take a shower, I just washed off with a rag and put my hair up. The free wifi should...

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Helpful?
Thank SamWilson85
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear Sir or Madam, Thank you for submitting your concerns to my attention. The property is under new management and want to assure you, the customer, that we are sorry for any inconvenience you might have experienced. Renovation of the property is scheduled for January, 2017. We have had no complaints of the wifi and am sorry that you had...

North Carolina
Reviewed 18 November 2016 via mobile

The hotel staff are incredibly friendly while being quick and efficient at what they do. The breakfast room is small with limited choices for the continental breakfast, but who can complain when it's clean and free! The rooms are dated, but they are a decent size, clean, and quiet. It's a motor lodge, it's not a 5 star hotel. For...

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Helpful?
Thank 4SeasonWanderer
River Edge M, Guest Relations Manager at River Edge Motor Lodge, responded to this review

Dear 4SeasonWander, Thank you for your review, as we are so pleased you had such a great experience! And yes, our hotel is an older one that is in a prime location. We have a staff that is rather new and very dedicated to making you feel welcomed and ensuring that you enjoy every minute of your vacation. I hope...

Fort Payne, Alabama
Reviewed 18 November 2016

We booked one night at the River Edge Motor Lodge on Veteran's day weekend, the staff at the front desk was friendly and helpful. The room was clean and comfortable. The location was great, so close to everything but off the main, busy, downtown street. The only negative thing is that the shower head in the bathroom needed to be...

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Helpful?
Thank Cindy H
River Edge M, Guest Relations Manager at River Edge Motor Lodge, responded to this review

Dear Cindy H, Thank you for taking the time to give us a review! We are please to see you enjoyed your stay with us and would like to invite you back to stay with us again! We apologize for the shower head being a trouble to you. We will be undertaking renovations during the winter to update our establishment...

Reviewed 16 November 2016

My best friend and I decided to do a road trip to Gatlinburg. We couldn't ask for a more helpful staff. We were lost on the highway late at night. The front desk clerk gave us great directions. The room was simple, clean and comfortable. The location was great. As we were leaving, we forgot my friends Lupus medication. She...

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Helpful?
Thank Aileen K
River Edge M, Manager at River Edge Motor Lodge, responded to this review

Dear Aileen K, I'm so happy you and your friend had such a comforting trip and that we could assist you! We look for ward to your revisit in the summer as we will of gone under construction and will have a new look by then! Our remodeling will start in December and finish in the spring, just in time...

Cincinnati, Ohio
Reviewed 15 November 2016

The hotel staff was very friendly but this hotel is in desperate need of a remodel. My husband and I took cold showers the first couple of days because the hotel was full and apparently they only have one hot water heater and cannot handle a full hotel. The beds were uncomfortable and our room wasn't clean when we arrived....

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Helpful?
Thank Tina S
River Edge M, Manager at River Edge Motor Lodge, responded to this review

Dear Tina S, We are very sorry to hear of the trouble you had upon check in and also with the hot water. These are issues we are concentrating on correcting through remodeling this coming winter. We always look forward to our repeat guest and hope to see you again once we have updated and remodeled our perfectly located establishment!...

Summer Shade, Kentucky
Reviewed 8 November 2016

We had stayed multiple times because we liked the location & the beds were comfortable, although the motel is quite rundown. This trip, my driver's license & credit card were copied, even though I had booked online & despite my objections. That had not been done in the past. I was very uncomfortable about it because my credit card number...

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Helpful?
1Thank MJag2014
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Thank you for taking the time to write a review on River Edge Motor Lodge. We make copies of drivers licenses and credit cards to protect all our guest and hotel so we know who exactly is renting our guest rooms. After you check out all records are destroyed and not stored inside any electronic device for your safety. Sincerely,...

Reviewed 5 November 2016

Well upon arriving we entered the lobby and talked with the front desk girl who was very polite kind and just pleasant , The room was clean and everything worked just fine no issues , The breakfast was , well let me list what they had for breakfast just so you know , A lil fridge with little bottles of...

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Helpful?
Thank PETE K
River Edge M, Manager at River Edge Motor Lodge, responded to this review

Dear Pete K, We are glad to hear you had such a positive experience all in all and with our front desk. We aim to make our customer service a 5 star rated experience and will be going thru remodeling in the winter. And yes, we will then also have a hot breakfast selection by then. We hope to see...

Sarasota, Florida, United States
Reviewed 5 November 2016 via mobile

Hotel was clean but rooms were in need of updating. Convenient location and safe parking. Staff was friendly and appreciated the call to confirm our room since we were running late. Enjoyed having a fireplace in the room. Very comfortable bed.

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Helpful?
Thank Ron H
River Edge M, Manager at River Edge Motor Lodge, responded to this review

Dear Ron H, We are so happy to hear you had such a positive experience with us! We are soon to go under construction and will remodel the entire property. We are very excited about this new look we have coming along with a hot breakfast selection! Please come see us again, as it only gets better! Thank you for...

Fairview, Tennessee
Reviewed 3 November 2016

We stayed for a quick two day getaway. The hotel is obviously older but has been well taken care of and has charm. It was only a quick 5 minute walk to the parkway and other nearby attractions. The staff was friendly and personable.

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Helpful?
Thank Michael L
River Edge M, Manager at River Edge Motor Lodge, responded to this review

Dear Michael L, We are so happy to hear you had a positive experience with us! We are soon to go under construction and will remodel the entire property. We are very excited about this new look we have coming along with a hot breakfast selection! Please come see us again, as it only gets better! Thank you for your...

Myrtle Beach, South Carolina
Reviewed 3 November 2016

I stayed with a friend for three nights. The first night the TV went out and a young man came right away and tried to fix it. He couldn't, so he moved us to another room. The rooms are just worn out. The employees are excellent and do all they can but I wouldn't stay again in the rooms. For...

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Helpful?
Thank Thomas V
River Edge M, Manager at River Edge Motor Lodge, responded to this review

Dear Thomas V, I am sorry to hear you had some complications with your stay. We are soon to go under construction and will remodel the entire property. We are very excited about this new look we have coming along with a hot breakfast selection! I hope you will consider giving us another try once remodeling is over in the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Concierge

Additional Information about River Edge Motor Lodge

Address: 655 River Rd, Gatlinburg, TN 37738
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $118 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — River Edge Motor Lodge 2*
Number of rooms: 43
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Also Known As:
River Edge Motor Hotel Gatlinburg
River Edge Hotel
River Edge Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from River Edge Motor Lodge staff and other travellers.
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Questions? Get answers from River Edge Motor Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We could figure out the air conditioning due to have a thermostat and a floor air conditioner but if you let the front desk know they'll come and show you how tp fix it to your liking. ”
chris_moore2010, 8 May 2017 | Read review
“I like the rooms overlooking the pool.”
925aileenk, 15 Nov 2016 | Read review
“views from 3rd floor are the best”
852kimg, 20 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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