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Mountain Heritage Inn

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128 Reviews from our TripAdvisor Community

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Showing 128: English reviews
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

My mother (older lady) stayed here during the time the Smoky Mountains tragically caught fire. When it was time to evacuate, the hotel owner, Dorothy, drove my mother to an adjacent city that was safe. Dorothy not only paid for her to stay in a hotel for two nights, but she also had her niece, Michelle, drive my mother to...

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Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

My husband and I stayed here last year in a room. This time we brought our grown children and our teenager. We stayed in bungalow #130. Two bedrooms. Two full baths. Full kitchen. We are very pleased and will continue to stay here each year. Ms. Dottie is the sweetest lady.

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Thank DeAnn W
Marietta, Georgia
Reviewed 3 weeks ago

We have been staying at this facility for the last 6 years. We used to get a hotel room, but now we book the rondette (cabin) that allows pets. The rooms are clean and the staff are very friendly. The rondettes actually have two bedrooms and 2 full baths with a full kitchen and living room. We bring our two...

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Thank catlady100
A TripAdvisor Member
Level Contributor
3 reviews
2 helpful votes
Reviewed 4 weeks ago via mobile

Very Very old motel.. needs updates ASAP. Pulled covers back hair all over bed. We had to pull all the covers off the bed and sleep with no cover. We also slept with full cloths and shoes on. We did not bring our overnight bags in the room because it was so nasty. We we're wondering why ever hotel in...

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1Thank A TripAdvisor Member
johnson city
Reviewed 24 October 2016

Way cleaner than I expected. Only thing I found dirty was under phone but who looks there? Body soap was in bathroom. Bed was so comfortable. Room was bigger than I thought. Shower was amazing! Better than my own. Now for the reason I didn't go any higher. . TV was a box no flat screen and was old. The...

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Thank rannita w
georgia
Reviewed 16 September 2016 via mobile

We have stayed here many times motel is always clean never had a problem but this is no frills no wifi,shampoo,hairdryers no coffeepots in room no microwaves no breakfast . But clean room and a reasonable price

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Thank Gaycouplegeorgia
Gadsden, Alabama
Reviewed 10 September 2016 via mobile

We stayed in Roundette 132; our previous stays in Roundette 128 were fine. 132 was not as comfortable and quiet as 128. In 132, could hear River Road traffic; some of the curtains were almost threadbare! The recliner was broken and very hard to get out of; needs new sofa as well. Asked for rates for December (we've been here...

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Thank SkipsMom2009
Danville, Indiana
Reviewed 8 September 2016 via mobile

We will definitely be back. We parked at the inn when we arrived and didn't move our car until we left. Short walk to restaurants and shops. Rooms are nice. Need to bring your own blow dryer and shampoos though. Good price for the room and location.

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Thank Amy C
Nashville, Tennessee
Reviewed 30 August 2016

We have stayed here several times, and the front desk staff is very helpful and friendly. The property is a little dated, but the beds were great and the value can't be beat. It is very close to everything and sitting on the balcony in the evening is super. One of the best of the original properties in Gatlinburg!

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Thank Jim5460
Birmingham, Alabama
Reviewed 25 August 2016

Stayed in one of the pet friendly cottages and it was a good value and very convenient to downtown Gatlinburg. I stress the pet friendly as you get a nice, clean cottage/round cottage. The place does show age and we went in late July and there were lots of insects and had to avoid some while walking the dogs. There...

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Thank Bryan B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Mountain Heritage Inn

Address: 575 River Rd, Gatlinburg, TN 37738-3126
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $81 - $128 (Based on Average Rates for a Standard Room)
Number of rooms: 85
Also Known As:
Mountain Heritage Hotel Gatlinburg
Mountain Heritage Motel
Hotel Style:
#25 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Heritage Inn staff and other travellers.
3 questions
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Birmingham, Alabama
8 months ago
Springfield, Kentucky
over a year ago

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Questions? Get answers from Mountain Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“IF you want more room get a cottage. See reviews for hotel rooms.”
 of 5 bubbles BryanB137, 24 Aug 2016 | Read review
“Bring pillows the ones on the bed are not enough”
 of 5 bubbles brentw550, 14 Aug 2016 | Read review
“Jacuzzi/Fireplace was a nice addition”
 of 5 bubbles DPE53virginia, 13 Jul 2016 | Read review
“Rondettes are the best for families, but the rooms over the river are fun, too.”
 of 5 bubbles West57th, 5 Jul 2016 | Read review
“Good location (on river road), close to attractions on the park end of Gatlinburg.”
 of 5 bubbles repairtech05, 19 Jun 2016 | Read review
5 of 5