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Quality Inn

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14/05/2017 15/05/2017
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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
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Reviewed 1 week ago

The rooms are a bit old. The door does not close too well. The location is also far from the town center so only a few options for dining within walking distance. However the breakfast was pretty good and filling-with hot food. The rooms are fairly clean. So it fulfills my need

Thank Yuanxi Z
Tunnel Hill, Georgia, United States
Reviewed 29 December 2016

What an awesome view on our stay at the Quality Inn in Gatlinburg. We had what seemed like a private room on a hilltop away from the check in office. No one bothered us. It was a perfect night away in the Smokies.

Thank Teresa P
Reviewed 21 May 2015 via mobile

There are not enough words to describe how absolutely filthy this place is!! I was disgusted from the moment we walked into our room. We requested a room in the "new" building on the hill. Not new. Not clean. Dead bugs, dirt, and hair filled our sink, the couch cushions were pushed to far back you could see the pull...

1Thank aandbmom89
Reviewed 7 February 2014 via mobile

We drive up from GA and stay here everytime unless they are booked. We are never disappointed. Mike is super friendly and so is the rest of the staff. Rooms are always clean and my daughter loves the indoor pool/lazy river. We had to cut our trip short this time due to an unforseen personal problem & they happily obliged....

1Thank adgmomof2
Reviewed 31 January 2014

Enjoyable stay, would recommend to others. Very convient to surrounding things. The hotel staff helpful and respectful. Nice, clean rooms. I would suggest serving breakfast for longer its hard to get everyone up and ready in time to get down for breakfast but selection is good and fresh.

1Thank clmcnulty84
Orlando, Florida
Reviewed 18 September 2013

The man at the desk upon our arrival was not friendly, in fact, rather rude. His directions to the room were poor. Although the room was supposed to be non smoking, the pillows reeked of smoke. The room itself was musty when we first walked in. The breakfast offered was fair, although not nearly as nice as other places we...

Thank Beverly H
Nashville, Tennessee
Reviewed 9 July 2013

This past month I received a bill of $55.00 for no show. Funny thing is I don't recall making a reservation there, next of all, had I made one I would have canceled it. On the date of the reservation we were at Balsam Mountain Inn. I am almost certain this reservation was not made by me.

2Thank Shirley W
Reviewed 12 April 2013

This hotel was located right in the middle of town. The staff was extremely friendly and the service was great! The rooms were very clean, however it doesn't receive all 5 points in my review because one of the rooms smelled very old and smokey as if it had been smoked in just moments before. The continental breakfast could have...

Thank Krysten3
Reviewed 21 April 2009

Generously sized rooms and friendly desk service at the gateway to the park.

1Thank WMScotland
A TripAdvisor Member
Boone, NC
1 review
7 helpful votes
Reviewed 15 March 2005

We stayed at the hotel much to our dismay... When we arrived we asked to upgrade and was told that we could not ...Don't know why either. Pool was disgusting, room didn't even have a clock radio and our "overlook" off the balcony was terrible...trash all around. Needless to say we won't go back there again.

7Thank A TripAdvisor Member

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14/05/2017 15/05/2017
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  • Free Parking
  • Free Parking

Additional Information about Quality Inn

Address: 950 Parkway, Gatlinburg, TN 37738-3104 (Formerly Bon Air Lodge)
Region: United States > Tennessee > Sevier County > Gatlinburg
Number of rooms: 105
Also Known As:
Quality Inn Gatlinburg
Gatlinburg Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a hilltop room!”
teresapK5032PM, 28 Dec 2016 | Read review
“I do not know of a good room here. However, if this is where you are, be aware that the rooms numbers are not on the outside. You must go in to find the room. We were not told this about this building. The other buildings were clearly marked outside.”
beverlyh872, 18 Sep 2013 | Read review
“Look at the rooms before selecting one.”
Krysten3, 11 Apr 2013 | Read review
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