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This "resort" was older but very well kept. The only issue we had was the wifi. During the stay we couldn't get a strong enough wifi to use it. The times when the wifi was strong enough it would drop our devices repeated and was...More
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1 Thank adamhatter
Response from Melissaaellis, General Manager at Laurel Point ResortResponded 1 January 2016
Thank you for reviewing Laurel Point Resort. The resort was built between 1981 and 1984, however we are making updates to give the condominiums a more contemporary appeal. Last March we remodeled the kitchens and whirlpool bathrooms in one of the buildings. We are currently...More
Friendly and helpful staff. Good size units with views of the mountains and Ober Gatlinburg Tram on its way to and from the ski lodge. Each well equipt large two bedroom unit has a fireplace and large jetted bath tub. Elevators make it easy to...More
1 Thank George W
Response from Melissaaellis, General Manager at Laurel Point ResortResponded 22 December 2015
Thank you for the terrific review of Laurel Point Resort. One of our goals is to provide exceptional customer service to every guest every time. The condominiums at this resort are spacious, an asset that families appreciate along with the fireplaces and jacuzzis in every...More
We stayed at this resort the week prior to Thanksgiving for 4 nights. Although not a new resort, it appeared to be well taken care of. Knowing that some of the units had been remodeled, I requested one and they accommodated us...first floor Building B....More
2 Thank Gail H
Response from Melissaaellis, General Manager at Laurel Point ResortResponded 4 December 2015
Thank you for the great review of Laurel Point Resort. We are glad that you enjoyed your stay and our Southern Hospitality! Since many of our guests appreciated the hot dog social we have continued serving lunch but switched to "Southern style" beans and cornbread....More
This resort is a great family place. Although a little dated the location and atmosphere is great. The room was nice. We were an RCI exchange and felt like we got a lower floor because of it but it was still enjoyable.
The staff was...More
Response from Melissaaellis, General Manager at Laurel Point ResortResponded 29 October 2015
Thank you for the compliments.The resort was built in the early 80's however, we have done recent refurbishments earlier this year in one of the buildings with plans for more remodeling in 2016.
Our inventory varies from week to week as to the top floor...More
Very good location and the view from the balcony was awesome, however the rooms needed to be updated. The furniture was ok but the rooms needed to be painted, carpet updated, and the bathrooms needed to be completely redone. There was mold and mildew in...More
Response from Melissaaellis, General Manager at Laurel Point ResortResponded 9 October 2015
The staff at Laurel Point Resort strives to give each guest a large helping of Southern Hospitality with excellent customer service always being our goal. Upon visiting the resort for the first time I too marveled at the awesome mountain views that can be seen...More
USD 141 - USD 193 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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