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Quality Inn Creekside

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Traveller (224)
Room & Suite (178)
Dining (13)
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Overview
  • Excellent26%
  • Very good37%
  • Average20%
  • Poor8%
  • Terrible9%
Travellers talk about
“room was clean”(64 reviews)
“choice hotels”(10 reviews)
“cherokee grill”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
Offers from Quality Inn Creekside
Offers & Announcements: Upto 35% Off Room Rate
Hotel deals
Offers from Quality Inn Creekside
Offers & Announcements: Upto 35% Off Room Rate
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (697)
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Traveller rating
186
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186
232
144
60
69
Show reviews that mention
All reviewsroom was cleanchoice hotelscherokee grillober gatlinburgwithin walking distancecreek runningwould stay here againbiscuits and gravyhot breakfastan older hotelwalked everywherenew carpetfridge and microwavefree breakfastgreat roomdesk clerkyogurt
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1 - 5 of 691 reviews
Reviewed 6 days ago

This is a tough one. The staff was great as was the location. The rooms are a bit old and musty. I would have no issue recommending this place especially if you are like me and do not spend much time in the room.More

Thank Brian D
Response from 00gc, Manager at Quality Inn CreeksideResponded 6 days ago

Brian, thank you for reviewing us. We are happy to read our team and location created a good first impression on you! However, we are sorry to disappoint you with the appearance of the room. Your feedback will be shared with the concerned team member...More

Hotel's Favourite
Reviewed 21 December 2017 via mobile

Perfect hotel if your looking to be right in Gatlinburg. Breakfast is solid and grounds are pretty cool as well. There are tons of restaurants and activities within walking distance. Staff was very nice and helpful. We stayed next to the pool, room was dated...More

Thank Dcsrevenge
Response from 00gc, Manager at Quality Inn CreeksideResponded 22 December 2017

We appreciate the terrific review of Quality Inn Creekside Creekside - Downtown Gatlinburg! Thank you for sharing that we are within walking distance to so many restaurants, shops and attractions. We are happy you enjoyed your visit and hope you will come back to see...More

Reviewed 1 week ago

I was a little disappointed because I wanted a Room with a Balcony. Had to settle for one with a Patio. But the Black Bear and The Rooster that visited our Patio.made up for it. My 8 year old Grand Daughter can`t stop talking about...More

Thank Sharon F
Response from 00gc, Manager at Quality Inn CreeksideResponded 1 week ago

Sharon, thank you for taking the time to evaluate our hotel. We are glad to know you liked your room along with the patio and that our location was perfect for your needs. On your next visit, we will try our best to allocate you...More

Reviewed 1 week ago

When we first checked in we were not impressed with the room. We spoke with the front desk and the manager on duty was very apologetic and took care of us by upgrading us for any inconveniences we had from the first room. We look...More

1  Thank adamna
Response from 00gc, General Manager at Quality Inn CreeksideResponded 1 week ago

Adamna, thanks so much for the nice review of the Quality Inn Creekside - Downtown Gatlinburg. Although our main priority is to provide a comfortable stay for our guests, we apologize that you both were not completely satisfied with your first room. But, we are...More

Reviewed 1 week ago via mobile

No, This was the worst experience ever this time. I am not sure what the problem was be here goes my long POST! We arrived on Saturday and staying until Tuesday when we got there our room was not ready so I ask the front...More

1  Thank VondaRoseBailey
Response from 00gc, Guest Relations Manager at Quality Inn CreeksideResponded 1 week ago

Thank you for sharing your review and the details surrounding your stay. We are sorry our service levels did not meet your expectations. Please accept our apologies for the inconvenience this caused and be assured we will take steps to prevent such mistakes in the...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
USD 83 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 83 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (224)
Room & Suite (178)
Dining (13)
Pool & Beach (8)
Business Centre & Event Rooms (2)
Questions & Answers
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Avery A
16 November 2017|
AnswerShow all 3 answers
Response from Greatescape16 | Reviewed this property |
Gas
0
Votes
Ianna H
16 October 2017|
AnswerShow all 3 answers
Response from Judy W | Reviewed this property |
Sorry, we didn't have a pet with us and didn't see any while we were there - I don't know. Suggest you call them and ask
0
Votes
bstamped
27 July 2017|
AnswerShow all 13 answers
Response from Judy C | Reviewed this property |
I don't know anything about smelly rooms. We enjoyed our stay and the room didn't smell. They don't allow pets which I'm sure cuts down on smelly rooms. I always bring lysol regardless when I stay in any motel or hotel... More
3
Votes
Room Tips
"ask for a room by the office."
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"Great location for downtown restaurants and shops"
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"Not all rooms have fireplaces or balconies, so make sure you inquire when choosing."
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"Rooms with a "creekside" view are the best and include a balcany to enjoy the view/sounds of the..."
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