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    Westgate Smoky Mountain Resort & Spa

    915 Westgate Resort Rd., Gatlinburg, TN 37738-5155
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    Best prices for your stay
    03/09/2017 04/09/2017
    No availability for your dates from these sites
    Traveller (1198)
    Room & Suite (633)
    Pool & Beach (77)
    Overview
    • Excellent44%
    • Very good22%
    • Average14%
    • Poor8%
    • Terrible12%
    Travellers talk about
    “water park” (780 reviews)
    “mason jar” (55 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Lazy River
    Water Park
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Westgate Smoky Mountain Resort & Spa
    Deals (0)
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
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        Write a Review
        Reviews (3,004)
        Traveller rating
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        Time of year
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        There are newer reviews for Westgate Smoky Mountain Resort & Spa
        See the most recent reviews

        871 - 875 of 2,970 reviews

        Reviewed 30 July 2015 via mobile

        It was my first time here and I was a little concerned after reading some of the reviews, but found myself LOVING this resort!! We have a two bedroom with a full kitchen and it's perfect. I've GOT to come back in the fall. I...More

        8  Thank Martha1313
        Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 3 September 2015

        Thank you for review. We are happy to hear that you enjoyed our two bedroom fully equipped accommodations, and the overall appearance of our resort. We are grateful for the time you have taken to share your experiences and delighted that you will be returning...More

        Reviewed 30 July 2015

        JP at front desk was super helpful. Zack made sure we had everything we needed! The cabins were clean and had everything we needed. Location fantastic close to town but not walkable. Slightly crowded but busy time of season.More

        2  Thank TJM1270
        Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 3 September 2015

        Thank you for your comments. It’s gratifying to read that you enjoyed the exceptional service our staff provided as well as our clean accommodations and convenient location. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in...More

        Reviewed 29 July 2015

        I really didn't know what to expect, but our cabin was absolutely amazing!!!! We stayed at the VERY top of the mountain & the view was spectacular! The cabin was equipped with everything! The bed was soft & more comfortable than my bed at home(smh)...More

        5  Thank V P
        Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 3 September 2015

        Thank you for sharing your experience with us. We are very happy to hear that our resort exceeded your expectations. It’s nice that you enjoyed our comfortable beds, indoor water park, and the “spectacular views” the resort offers. We are glad that you were overall...More

        Reviewed 29 July 2015

        Stood in line for over an hour to check in. Staff was not the friendliest. Everything was overcrowded. The only saving grace was walking into the Mason Jar. The food was great. Our kids loved the pizza and my wife couldn't get enough of the...More

        2  Thank Joanne B
        Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 3 September 2015

        Thank you for taking the time to review Westgate Smoky Mountains Resort. Depending on the time of travel check-in may take a little longer than usual. We are currently working with our room of directors on a smoother process. In regards to our staff, all...More

        Reviewed 28 July 2015 via mobile

        We planned this trip last minute and it was a great experience. The cabins were just a little outdated however you still got the feel of home away from home in the mountains. Everything was pretty conveinant and close by. We went food shopping at...More

        2  Thank MissImGood
        Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 3 September 2015

        Thank you for sharing your experience with us. We are thrilled to read that you enjoyed our convenient location, indoor water park, and the home away from home feel of our accommodations. It would be our pleasure to have you as our guests again! Sincerely,...More

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        705 reviews
        #7 of 78 hotels in Gatlinburg
         
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        1,065 reviews
        #8 of 78 hotels in Gatlinburg
         
        Chalet Maxime
        2 reviews
        #57 of 78 hotels in Gatlinburg
         
        Crossroads Inn and Suites
        463 reviews
        #30 of 78 hotels in Gatlinburg
         
        About
        Amenities
        • Top amenities
        • Free Parking
        • Pool
        • Fitness Centre with Gym / Workout Room
        • Restaurant
        • Free Internet
        • Bar/Lounge
        • Spa
        • Hotel Amenities
        • Free Parking
        • Children Activities (Kid / Family Friendly)
        • Shuttle Bus Service
        • Meeting Rooms
        • Business Centre with Internet Access
        • Laundry Service
        • Concierge
        • Banquet Room
        • Multilingual Staff
        • Self-Serve Laundry
        • Conference Facilities
        • Room amenities
        • Air Conditioning
        • Microwave
        • Refrigerator in room
        • Things to do
        • Pool
        • Fitness Centre with Gym / Workout Room
        • Restaurant
        • Bar/Lounge
        • Spa
        • Hot Tub
        Details
        • Price range
        • USD 82 - USD 714 (Based on Average Rates for a Standard Room)
        • Hotel class
        • Hotel Style
        • #4 Top resorts Hotel in Gatlinburg
        • #19 Romantic Hotel in Gatlinburg
        • #22 Family Hotel in Gatlinburg
        • Room types
        • Kitchenette ,
        • Suites ,
        • Non-Smoking Rooms ,
        • Family Rooms
        • Number of rooms
        • 938
        • Reservation Options
        • TripAdvisor is proud to partner with Hotels.com, Orbitz, Cancelon, TripOnline SA, HotelsforEveryone, Travelocity, Hotwire, getaroom.com and HotelQuickly so you can book your Westgate Smoky Mountain Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
        • Location
        • United States >
        • Tennessee >
        • Sevier County >
        • Gatlinburg
        • Also Known As
        • Westgate Smoky Mountain Hotel Gatlinburg ,
        • Westgate Smoky Mountain Resort ,
        • Westgate Smoky Mountain Gatlinburg ,
        • Westgate Resort Gatlinburg ,
        • Westgate Resort Tennessee ,
        • Westgate Tennessee ,
        • Westgate Smokey Mountain Resort ,
        • Gatlinburg Westgate
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        Traveller (1198)
        Room & Suite (633)
        Pool & Beach (77)
        Dining (18)
        Hotel & Grounds (731)
        Bathroom (42)
        Family and Play Areas (13)
        Business Centre & Event Rooms (1)
        Nearby
        Crossroads Inn and Suites
        463 reviews
        1.90 km away
         
        Old Creek Lodge
        705 reviews
        2.49 km away
         
        Bearskin Lodge on the River Hotel
        1,065 reviews
        2.77 km away
         
        Chalet Maxime
        2 reviews
        1.01 km away
         
        Nearby Restaurants
        Parton's Deli
        281 reviews
        1.55 km away
        Flapjack's Pancake Cabin
        673 reviews
        1.01 km away
        White Oak Flats Coffee Brewhouse
        27 reviews
        .18 km away
        Mountaineer Kandy Kitchen
        5 reviews
        .74 km away
        Nearby Attractions
        Gatlinburg Mountain Coaster
        885 reviews
        1.47 km away
        Wild Bear Falls Waterpark
        363 reviews
        .11 km away
        Herbert Holt Park
        28 reviews
        .75 km away
        Hillbilly Golf
        1,772 reviews
        1.60 km away
        Ask a question
        Questions & Answers
        Mathm0m23
        8 August 2017|
        AnswerShow all 9 answers
        Response from dswitts | Reviewed this property |
        An owner, staying on property, is free along with their guests. An owner visiting, but NOT staying on property, can use it at a discounted price.
        1
        Vote
        Fam_Tvler
        10 March 2017|
        AnswerShow all 4 answers
        Response from Brian Y | Reviewed this property |
        the owner is bringing in seven different construction companies to rebuild what was burned down. There are still 70 some units available that are currently open. we just came back from there about a week and a half ago. they... More
        1
        Vote
        Diana B
        12 February 2017|
        AnswerShow all 8 answers
        Response from Laura5016 | Reviewed this property |
        no. you get free wrist bands
        1
        Vote
        Room Tips
        "Definitely, do not fall into their "Timeshare Trap!""
        Read review
        "If your family is more than 2, don't get a studio. You will be very cramped!!!"
        Read review
        "get on the top of the mountain if possible. Cost more but worth every dollar."
        Read review
        "The studio rooms are a little small. But worked for 2 adults."
        Read review
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