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08/10/2017 09/10/2017
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    Westgate Smoky Mountain Resort & Spa

    915 Westgate Resort Rd., Gatlinburg, TN 37738-5155
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    Best prices for your stay
    08/10/2017 09/10/2017
    Traveller (1211)
    Room & Suite (634)
    Pool & Beach (77)
    Bearskin Lodge on the River Hotel
    1,076 reviews
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    Econo Lodge Inn & Suites on the River
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    Zoders Inn & Suites
    1,263 reviews
    #11 of 78 hotels in Gatlinburg
     
    Overview
    • Excellent44%
    • Very good22%
    • Average14%
    • Poor8%
    • Terrible12%
    Travellers talk about
    “water park” (742 reviews)
    “mason jar” (55 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Lazy River
    Water Park
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Bearskin Lodge on the River Hotel
    1,076 reviews
    #8 of 78 hotels in Gatlinburg
     
    Mountain House Motor Inn Downtown
    323 reviews
    #28 of 78 hotels in Gatlinburg
     
    Econo Lodge Inn & Suites on the River
    260 reviews
    #19 of 78 hotels in Gatlinburg
     
    Zoders Inn & Suites
    1,263 reviews
    #11 of 78 hotels in Gatlinburg
     
    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (3,017)
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    1 - 5 of 2,983 reviews

    Reviewed yesterday via mobile

    We had a great time there. Housekeeping was very friendly, especially Marisol. The best girl on the front desk that handles reservations was Alexis. Their main hub is in Orlando and with the hurricane having the power out in Florida nobody could seem to get...More

    Thank Sharon R
    Reviewed 5 days ago

    My family and I traveled to Gatlinburg TN to enjoy this resort and were terribly disappointed. The day we were to check in we received a call asking if we would like to upgrade from our 2 queen room to a queen suite. There was...More

    Thank amlister2012
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 3 days ago

    Thank you for taking a moment to share your thoughts with us. We are so happy to hear that you and your family enjoyed your time at our Wild Bear Falls Water Park. We do regret to hear that you may have been inconvenienced by...More

    Reviewed 6 days ago via mobile

    My family goes here all the time but since the fire we couldn't get into our units high up in the mountains. The older units were good but not excellent. Service is always great but some things like certain channels not working right was annoying...More

    Thank WyldOrchid
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 3 days ago

    Thank you for taking a moment to share your thoughts with us. We are delighted to hear that you enjoyed your stay overall. We are working very hard to rebuild through a renovating schedule, and we appreciate your understanding and patience through this process. We...More

    Reviewed 2 weeks ago via mobile

    Lot of construction being done since the fire . Heard that bears are coming down from mountain. Pool and indoor water park open and functioning. Smokehouse restaurant still closed. Would wait tell more of reconstruction is completed.Was A beautiful place.Sad about the fireMore

    1  Thank SM584
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 1 week ago

    Thank you for taking a moment to share your thoughts with us. We are happy to hear that you enjoyed our beautiful resort. As you may be aware, Westgate is in the process of renovating this property and the task is ongoing. We are constantly...More

    Reviewed 2 weeks ago

    We were impressed. They have added activities such as an ice cream social our daughter really enjoyed. Our concierge (Brad) was great. All of the staff were friendly and helpful. Our toaster went out, and it was replaced in a matter of minutes. The room...More

    Thank shawneebug
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 1 week ago

    Thank you for taking a moment to share your experience with us. We are delighted to hear that you enjoyed our resort and the different amenities we have to offer.  We are happy that you appreciate the assistance provided to you by  Brad. We invite...More

    Bearskin Lodge on the River Hotel
    1,076 reviews
    #8 of 78 hotels in Gatlinburg
     
    Mountain House Motor Inn Downtown
    323 reviews
    #28 of 78 hotels in Gatlinburg
     
    Econo Lodge Inn & Suites on the River
    260 reviews
    #19 of 78 hotels in Gatlinburg
     
    Zoders Inn & Suites
    1,263 reviews
    #11 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • USD 89 - USD 229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Gatlinburg
    • #19 Romantic Hotel in Gatlinburg
    • #22 Family Hotel in Gatlinburg
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 938
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Cancelon, Hotwire, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Westgate Smoky Mountain Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Westgate Smoky Mountain Hotel Gatlinburg ,
    • Westgate Smoky Mountain Resort ,
    • Westgate Smoky Mountain Gatlinburg ,
    • Westgate Resort Gatlinburg ,
    • Westgate Resort Tennessee ,
    • Westgate Tennessee ,
    • Westgate Smokey Mountain Resort ,
    • Gatlinburg Westgate
    Add Photo Photos
    Traveller (1211)
    Room & Suite (634)
    Pool & Beach (77)
    Dining (18)
    Hotel & Grounds (743)
    Bathroom (42)
    Family and Play Areas (13)
    Business Centre & Event Rooms (1)
    Nearby
    Mountain House Motor Inn Downtown
    323 reviews
    2.41 km away
     
    Zoders Inn & Suites
    1,263 reviews
    1.80 km away
     
    Econo Lodge Inn & Suites on the River
    260 reviews
    2.53 km away
     
    Bearskin Lodge on the River Hotel
    1,076 reviews
    2.77 km away
     
    Nearby Restaurants
    Parton's Deli
    281 reviews
    1.55 km away
    Flapjack's Pancake Cabin
    689 reviews
    1.01 km away
    White Oak Flats Coffee Brewhouse
    27 reviews
    .18 km away
    Mountaineer Kandy Kitchen
    5 reviews
    .74 km away
    Nearby Attractions
    Gatlinburg Mountain Coaster
    907 reviews
    1.47 km away
    Wild Bear Falls Waterpark
    367 reviews
    .10 km away
    Herbert Holt Park
    29 reviews
    .76 km away
    Hillbilly Golf
    1,787 reviews
    1.60 km away
    Ask a question
    Questions & Answers
    Mathm0m23
    8 August 2017|
    AnswerShow all 10 answers
    Response from WestgateGuestRels | Property representative |
    Good morning Mathm0m23, If you are a Westgate owner staying at the Westgate Smoky Mountain Resort, you will be issued water park passes for the duration of your stay, equal to the sleeping capacity of your unit. So if you... More
    0
    Votes
    Fam_Tvler
    10 March 2017|
    AnswerShow all 4 answers
    Response from Brian Y | Reviewed this property |
    the owner is bringing in seven different construction companies to rebuild what was burned down. There are still 70 some units available that are currently open. we just came back from there about a week and a half ago. they... More
    1
    Vote
    Diana B
    12 February 2017|
    AnswerShow all 8 answers
    Response from Laura5016 | Reviewed this property |
    no. you get free wrist bands
    1
    Vote
    Room Tips
    "Beds are VERY uncomfortable"
    Read review
    "If you are an owner, reserve early! If not, try to get a top floor."
    Read review
    "The cabins on the lower level parking is very limited and often results in long walks to your cabin if..."
    Read review
    "Definitely, do not fall into their "Timeshare Trap!""
    Read review
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