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01/10/2017 02/10/2017
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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    USD 154*
    USD 111*
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    USD 154*
    USD 111*
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    USD 154*
    USD 111*
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    Traveller (360)
    Room & Suite (132)
    Pool & Beach (5)
    Bearskin Lodge on the River Hotel
    1,075 reviews
    #8 of 78 hotels in Gatlinburg
     
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    Overview
    • Excellent18%
    • Very good26%
    • Average22%
    • Poor16%
    • Terrible18%
    Travellers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
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    Bearskin Lodge on the River Hotel
    1,075 reviews
    #8 of 78 hotels in Gatlinburg
     
    Mountain House Motor Inn Downtown
    323 reviews
    #28 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    946 reviews
    #5 of 78 hotels in Gatlinburg
     
    Old Creek Lodge
    710 reviews
    #6 of 78 hotels in Gatlinburg
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (888)
    There are newer reviews for River Terrace Resort & Convention Center
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    261 - 265 of 879 reviews

    Reviewed 17 November 2015

    After driving down through Pigeon Forge (a big fake gorilla hanging onto and appearing to hump a big building was enough for us), we were almost ready to forgo Gatlinburg and the Park and travel on. Finding the motel in the heavy traffic in Gatlinburg...More

    Thank R B
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 3 February 2016

    Thank you for your review. We regret to hear that you had any difficulty on the steep roadways. Being that we are located in the mountains, this proves to be an obstacle that is unavoidable at most resorts. We were though happy to hear that...More

    Reviewed 15 November 2015

    Made reservations about 3 months ago. Asked for 1st floor because my mother has many health issues and my father and I have had back surgery. Called 3 times to check on room location and was told they assigned rooms the night before. Long story...More

    2  Thank harleygrl2015
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 3 February 2016

    We are truly sorry for any issues you experienced during your stay. If you would like, please contact our Corporate Office to speak with our Rapid Response Team to discuss this matter further. Although your stay was not 100% perfect, we hope you will stay...More

    Reviewed 12 November 2015

    My room was enormous. This is an older property so don't expect frills. this would not be a romantic getaway place. Bed was comfortable. TV, very good wifi (free) couch, table with 2 chairs. Bathroom two sinks, water pressure was good, towels good. Had a...More

    Thank Barry C
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 17 December 2015

    Thank you for your review. We are delighted to know that you enjoyed the comfortable accommodations of your unit and that you enjoyed our ideal resort location. We are certainly hoping to see you visit us again soon. Luna

    Reviewed 8 November 2015

    We usually stay here because we like the location and were satisfied with the rooms, but it seems like each time we stay the condition of the rooms get worse. We will search for a new place downtown Gatlinburg for our next visit.More

    1  Thank Lisa K
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 17 December 2015

    We appreciate your review. It is unfortunate to hear that you may have not been satisfied with your recent stay with us. We will certainly do our best to maintaining the exceptional service that we aim for. Thank you for letting us know; we hope...More

    Reviewed 7 November 2015

    Booked a "Charming studio suite" through tripadviser that pictures show a nice room with fireplace and jacuzzi. Got stuck in a building up 2 very steep hills, impossible for older people, that didnt look anything like the pictures. One girl at desk said I could...More

    Thank hessmiester
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 3 February 2016

    Thank you for your review. Please accept our apologies if for any reason your unit did not meet your expectations. Your review will be shared with our management team for further review. We appreciate this opportunity to improve, and will work to exceed your expectations...More

    Bearskin Lodge on the River Hotel
    1,075 reviews
    #8 of 78 hotels in Gatlinburg
     
    Mountain House Motor Inn Downtown
    323 reviews
    #28 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    946 reviews
    #5 of 78 hotels in Gatlinburg
     
    Old Creek Lodge
    710 reviews
    #6 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • USD 85 - USD 212 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Top resorts Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with HotelPower, Booking.com, Expedia, Hotels.com, Cancelon, Travelocity, TripOnline SA, Hotwire, HotelsforEveryone, HotelQuickly and getaroom.com so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • River Terrace Hotel Gatlinburg ,
    • River Terrace Resort And Convention Center ,
    • River Terrace Gatlinburg
    Add Photo Photos
    Traveller (360)
    Room & Suite (132)
    Pool & Beach (5)
    Dining (1)
    Hotel & Grounds (201)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Nearby
    Gatlinburg Inn
    946 reviews
    .31 km away
     
    Mountain House Motor Inn Downtown
    323 reviews
    .42 km away
     
    Old Creek Lodge
    710 reviews
    .80 km away
     
    Bearskin Lodge on the River Hotel
    1,075 reviews
    1.03 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    SettleC
    15 July 2017|
    AnswerShow all 4 answers
    Response from rci72249 | Reviewed this property |
    Yes
    1
    Vote
    deborah l
    24 June 2017|
    AnswerShow all 6 answers
    Response from Marsha W | Reviewed this property |
    We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
    2
    Votes
    mekabody
    14 June 2017|
    AnswerShow all 7 answers
    Response from rci72249 | Reviewed this property |
    you do not want to stay there, everybody can not be wrong
    0
    Votes
    Room Tips
    "Get a room along the creek - better view and better parking"
    Read review
    "Don't even try to stay here. I doubt any room has a nice quality."
    Read review
    "Do not expect an up to date room. Try to book a room lower on the hill walking up hill to your room it can be..."
    Read review
    "Mountain view room is cheaper than the river view room"
    Read review
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