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27/08/2017 28/08/2017
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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
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    Best prices for your stay
    27/08/2017 28/08/2017
    USD 141*
    USD 100*
    SAVE USD 41
    USD 141*
    USD 100*
    SAVE USD 41
    USD 136*
    Traveller (355)
    Room & Suite (130)
    Pool & Beach (5)
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    Overview
    • Excellent18%
    • Very good27%
    • Average22%
    • Poor16%
    • Terrible17%
    Travellers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from River Terrace Resort & Convention Center
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    The Edgewater Hotel
    953 reviews
    #18 of 78 hotels in Gatlinburg
     
    Crossroads Inn and Suites
    460 reviews
    #29 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    930 reviews
    #5 of 78 hotels in Gatlinburg
     
    Jack Huff's
    543 reviews
    #2 of 78 hotels in Gatlinburg
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (871)
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    1 - 5 of 862 reviews

    Reviewed yesterday via mobile

    We booked this hotel over the phone and was told several things that were not accurate. First we were told there was breakfast offered and this is not. Second we were told that if we wanted to go tubing outside our hotel room we could,...More

    Thank LuckyInLove2013
    Reviewed 6 days ago via mobile

    If you are looking for a clean older establishment that has great views easy walking access to popular spots and trolley stops this is the place. We were so pleased with the room and it's rustic decor, the balcony was great and private. There was...More

    Thank carol k
    Reviewed 1 week ago

    Our room was FILTHY!!!!!! The lock on the sliding door was not installed correctly and therefore the door could not be shut properly. We immediately requested that the sliding door lock be fixed and our room cleaned. They did not fix the lock and only...More

    Thank DeeAtDee
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 6 days ago

    It is of deepest regret to learn that your recent stay with us was anything less than exceptional. The challenges you have described will be reviewed by our Management Team, as they this is certainly not our standard. We hope this particular situation will not...More

    Reviewed 1 week ago via mobile

    The outside was terrible there were dirty diapers near where we parked on the day we checked in...they were still there Tuesday. The tv was super old. The bathroom wasn't clean and let's not forget the power went out for 6 hours and no one...More

    Thank stephaniekaye143
    Reviewed 1 week ago

    One of the worst places we almost stayed at, First had to wait 1/2 hour to get room being made up was what i was told, Got to room, thur parking garage and elevator, what a nightmare ,small dirty dark. Then the room rug dirty...More

    1  Thank rci72249
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 6 days ago

    Thank you for your feedback. We apologize for any wait regarding your unit as our check-in starts at 4:00pm. If any of our guests need to wait a bit for their room, they are welcome to visit the on-site amenities in the meantime. We are...More

    The Edgewater Hotel
    953 reviews
    #18 of 78 hotels in Gatlinburg
     
    Crossroads Inn and Suites
    460 reviews
    #29 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    930 reviews
    #5 of 78 hotels in Gatlinburg
     
    Jack Huff's
    543 reviews
    #2 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 86 - USD 195 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Top resorts Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Cancelon, Expedia, Hotels.com, Priceline, HotelsforEveryone, TripOnline SA, Hotwire, Travelocity, getaroom.com, Agoda and HotelQuickly so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • River Terrace Hotel Gatlinburg ,
    • River Terrace Resort And Convention Center ,
    • River Terrace Gatlinburg
    Add Photo Photos
    Traveller (355)
    Room & Suite (130)
    Pool & Beach (5)
    Dining (1)
    Hotel & Grounds (198)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Nearby
    Crossroads Inn and Suites
    460 reviews
    .46 km away
     
    The Edgewater Hotel
    953 reviews
    .17 km away
     
    Gatlinburg Inn
    930 reviews
    .31 km away
     
    Jack Huff's
    543 reviews
    .36 km away
     
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    Ask a question
    Questions & Answers
    SettleC
    15 July 2017|
    AnswerShow all 3 answers
    Response from rci72249 | Reviewed this property |
    Yes
    1
    Vote
    deborah l
    24 June 2017|
    AnswerShow all 6 answers
    Response from Marsha W | Reviewed this property |
    We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
    1
    Vote
    mekabody
    14 June 2017|
    AnswerShow all 7 answers
    Response from rci72249 | Reviewed this property |
    you do not want to stay there, everybody can not be wrong
    0
    Votes
    Room Tips
    "Book a different hotel!"
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    "Stay way from this "resort'"
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    "get a balcony room with a fireplace!"
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    "ask for room with view"
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