We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,013 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
See the most recent reviews
Showing 3,000: English reviews
Marietta, Georgia, United States
Reviewed 17 May 2015 via mobile

All in all I really enjoyed the hotel quite a bit. Nice rooms, well kept and family friendly. Pool has extended hours which is great as well. However I found the front desk staff to be quite condescending to a reservation mistake made on THEIR part. He would have no part of helping me resolve my issue, just call the...

 Report
Helpful?
1Thank Garimusprime
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We would like to thank you for being our guests recently as well as taking the time to share your thoughts and experiences. We regret that the service that you experienced did not meet your expectations. However, please know that calling these circumstances to our attention will allow us the opportunity to further research these instances and address them accordingly....

Reviewed 13 May 2015

This was our first stay at the Park Vista and it won't be our last! We loved the atmosphere in the lobby, the bar and bartenders were very nice, the restaurant served great food and had very nice wait staff, and our kids enjoyed the pool. The restaurant served a special breakfast and dinner buffet each day (or you could...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank 265virginiam
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your fantastic review. We are so pleased to hear that you enjoyed your stay and had the opportunity to visit our wonderful food and beverage outlets as well. We can certainly agree that our views are breathtaking...even after being here for years. Again, thank you for taking the time to share your thoughts, and we...

Gatlinburg, Tennessee
Reviewed 13 May 2015

Birthday get-a-way for my daughter and her friends. We got the Jr. suite with the 4 bunk beds. Pros: pool is awesome (2 levels; 2 slides; hot tub; kiddy pool; towels provided; opens to the outside pavilion area; weight room); room was clean; the kids loved having their own bunk beds and half bath *hotel offers breakfast ($13 for adults--all...

 Report
Helpful?
1Thank travelnow4fun
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you sincerely for taking the time to share your experience with us. We are so delighted that you chose The Park Vista to host your daughter's birthday weekend. We are so happy to hear that they enjoyed their suite and the other amenities that we are proud to make available to our guests. We also appreciate your comments regarding...

Reviewed 9 May 2015 via mobile

My stay here started off wrong. We were traveling with a few parents of my daughters teammates. They check in before us. They are paying the same rate but get a room on the 10th floor. When we arrive we also ask for the same floor. We are told that our rate doesn't qualify for that floor. It's the same...

 Report
Helpful?
5Thank Rikiawashington
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We would like to sincerely thank you for choosing The Park Vista DoubleTree and also for letting us know about your stay. We are terribly sorry that we did not meet and exceed your expectations with our service. However, your feedback is invaluable. When any short falls are called to our attention, we are given the opportunity to address them...

Atlanta, Georgia
Reviewed 9 May 2015

Made a reservation a week in advance. Called to confirm late check in due to traveling. Was guaranteed there would be no issues. After fighting traffic for over six hours to get to the location, we were told they were over booked and did not have a room for us. Our confirmation number and payment in full did not matter.They...

 Report
Helpful?
8Thank Brian R
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

First, we would certainly like to thank you for your feedback. We definitely can understand your frustration in this situation. Checking with our Front Office Management team, I understand that they have worked with you directly to ensure that every measure is taken to prevent this from reoccurring in the future. Therefore, we would like to extend our most sincere...

Reviewed 8 May 2015 via mobile

This is the best hotel in Gatlinburg. Beautiful view and great hospitality. You will not be disappointed. Unfortunately, the drive up the hill is too steep to walk but the trolley will take you anywhere you want to go. The rooms are beautifully decorated. Great visit.

 Report
Helpful?
Thank Kathy P
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

A sincere thank you for taking the time to send us your thoughts! It is great to hear that you enjoyed your stay and we certainly hope you will visit us again soon!

Birmingham, Alabama
Reviewed 7 May 2015

I have stayed at this hotel several times over the past 30 years. I remember when the hotel looked outdated. I don't know what reviewers who complain that it looks outdated now are looking for. Hilton did a great job with renovations, in my opinion, giving this place a Craftsman sort of vibe. Even the most basic room has granite...

 Report
Helpful?
Thank VintagePro
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for taking time out of your busy schedule to share your thoughts! We are so glad to hear that you enjoyed your view and are pleased with our renovations as well. It is very seldom that properties receive such extensive updates and we are very grateful to our ownership as well as the Hilton Family for...

Columbus, Ohio
Reviewed 6 May 2015

We stayed one night at this hotel in April. We had stayed here maybe 10 years ago and loved it then but unfortunately it looks like they haven't updated the rooms in 10+ years. Check in was efficient but like others said the front desk staff at check in were not really friendly. The evening staff seemed much more helpful...

 Report
Helpful?
2Thank starrang99
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your candid review of our value and amenities and we will keep your comments in mind as we constantly look for ways to improve our guests' experience. We hope you will give us another chance to impress should you return to...

Grayson, Kentucky
Reviewed 6 May 2015

We were on the fourth floor and still had a great view of the mountains. Everyone was very nice and accommodating. The pool area was absolutely wonderful not only for the kids but adults as well. We traveled with a high school band, Staff was very nice and courteous to our students as well as the adults. The only downside...

 Report
Helpful?
Thank kytraveler7999
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your wonderful review. We're so glad you had a great time. I have passed along your compliments to our amazing team!! We look forward to your next visit.

Smyrna, Tennessee
Reviewed 5 May 2015

For the most part, this hotel stay was great. When we first checked in, it was busy and I think the Front Desk staff must have been feeling overwhelmed. Their demeanor was curt and a little dismissive. And - they were evidently out of the signature chocolate chip cookies. The views from the rooms on the mountain side were wonderful...

 Report
Helpful?
Thank Loris95251
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in town and let us know how...

1,475 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1078)
Viewed
View from Room (162)
Viewed
Family/Play Areas (15)
Viewed
Room/Suite (146)
Viewed
Bathroom (25)
Viewed
Hotel & Grounds (247)
Viewed
Dining (14)
Viewed
Pool/Beach Area (55)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:48
Videos (2)
Viewed
Other (411)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (365)
Viewed
Amenities (95)
Viewed
Black Bear Cove (28)
Viewed
Family Suite with Balcony (47)
Viewed
King Suite with Balcony (37)
Viewed
Dining (37)
Viewed
Standard Double Queen with Balcony (32)
Viewed
Standard King Room with Balcony (29)
Viewed
The Hotel (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Hotel & Grounds (5)
Viewed
Business Centre/Function Rooms (10)
Viewed
View from Room (2)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Gatlinburg hotels
1.1 km away
Hilton Garden Inn Gatlinburg Downtown
2.0 km away
Baymont Inn & Suites Gatlinburg On The River
0.6 km away
Courtyard Gatlinburg
Courtyard Gatlinburg
#3 of 78 in Gatlinburg
268 reviews
Show Prices
Show Prices
Show Prices
1.0 km away
Hampton Inn Gatlinburg
Hampton Inn Gatlinburg
#10 of 78 in Gatlinburg
1,128 reviews
2.4 km away
Fairfield Inn & Suites Gatlinburg North
1.9 km away
Quality Inn & Suites Gatlinburg
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $125 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton Hotels Direct, Expedia, Travelocity, Booking.com and Hotels.com so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and other travellers.
32 questions
Ask a question

See all questions (32)

Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a view facing the mountains, not downtown Gatlinburg and LOVED it!”
 of 5 bubbles GeorgeH552, 15 Feb 2017 | Read review
“see above, ask for a room away from the prevailing winds”
 of 5 bubbles LobstaJohnson, 12 Feb 2017 | Read review
“Ask for a room with views of the mountains or city. Hotel is a round so some will have better views than others.”
 of 5 bubbles KevHack, 31 Jan 2017 | Read review
“Go up as high as you can”
 of 5 bubbles 309scotth, 26 Nov 2016 | Read review
“Since the hotel is round all the rooms seem to have a great view of either the mountains or downtown Gatlinburg.”
  • Smokey Mountains looking toward North Carolina
 of 5 bubbles Cruisinpups, 16 Nov 2016 | Read review
5 of 5